Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
I'm home and didn't have to use the insurance, but glad I had it. It was recommended to me from someone who uses it for all her trips.
Karan R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It was easy to purchase the policy. The price was reasonable compared to other plans. It had the coverage I was seeking. Thankfully I did not have to use the policy so I cannot comment on Generali Global Assistance's services.
Frank L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Easy to use and very affordable!
Keep you informed and provide updates up until you travel!
Keep you informed and provide updates up until you travel!
William M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Insurance is something you are glad to have if needed. I thankfully did not need to make a claim so I am not sure how responsive this company would be during a claim. I also have a policy for my upcoming trip to the Azores in September. Hopefully I will not need the insurance during that trip either. I think the policy has good coverage for the price.
Deborah J. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I have had other policies through IMG before and even had to file a claim once which was promptly paid. I like that IMG is primary for any medical issues so that I don't have to file with my current provider first. While I did not need to use the policy this time, it was comforting to know that I had it. We were flying back after a cruise on Friday - July 19 when the Crowdstrike Global IT issues hit our cruise line (Delaying disembarkation) and our airline ( delays in check in). Many flights were canceled. If my flight had been canceled, I would have needed to overnight at a hotel in London plus get rebooked on another flight. Knowing that I had this IMG policy, I wasn't worried. Luckily we made it to the airport with 2 hours to spare and our Virgin Atlantic flight took off just 30 minutes late and we arrived in Tampa on time. Many times, things are out of your control and it was nice to know that IMG would have my back.
Nancy D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Courtney Baird
International Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.Jul 22,2024
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Due to a cancellation of our transatlantic flight caused by a mechanical issue, we were delayed by 25 hours in getting to our destination, which caused us to miss the sailing of an expedition cruise by just 1 hour. Despite having trip interruption insurance and additional coverage for interruption for ANY reason, we found out the hard way that “any reason” doesn’t truly mean any reason.
Their interruption insurance doesn’t start until 72 hours after the initial travel date and doesn’t cover mechanical delays unless they exceed 48 hours. This makes the insurance pretty much useless when you’re trying to catch a cruise. How many cruises does someone catch where the ship leaves after 72 hours of starting travel? Of course, the insurance company is well aware of this and results in fewer claims being paid.
Had these limitations been prominently displayed, I would never have purchased this policy. Instead, they were buried in 1365 words of fine print, which required a thorough search to uncover.
As a result, the policy only paid $1,000 of my $19,000 claim. I’ve been using InsureMyTrip.com for decades without ever needing to make a claim due to a cancellation, but this experience has shown me that when you actually need the insurance, it may not be there for you.
This situation is a prime example of not being forthcoming with critical coverage details. According to the Federal Trade Commission (FTC) guidelines, advertisements must be truthful and not misleading, including the fine print, which should not contradict the main message. The FTC’s Deception Policy Statement specifies that an ad is deceptive if it contains a statement—or omits information—that is likely to mislead consumers acting reasonably under the circumstances and that this information is material to their decision-making process. The lack of clear and conspicuous disclosures in the policy details is a violation of these guidelines, which require that important details not be hidden in fine print or made difficult to understand. Companies must back up their product claims with reliable evidence, and failing to do so can result in significant penalties. Our experience exemplifies the consequences of not being forthcoming with critical coverage details.
I hope this review helps others make more informed decisions and highlights the need for transparency in travel insurance policies.
Their interruption insurance doesn’t start until 72 hours after the initial travel date and doesn’t cover mechanical delays unless they exceed 48 hours. This makes the insurance pretty much useless when you’re trying to catch a cruise. How many cruises does someone catch where the ship leaves after 72 hours of starting travel? Of course, the insurance company is well aware of this and results in fewer claims being paid.
Had these limitations been prominently displayed, I would never have purchased this policy. Instead, they were buried in 1365 words of fine print, which required a thorough search to uncover.
As a result, the policy only paid $1,000 of my $19,000 claim. I’ve been using InsureMyTrip.com for decades without ever needing to make a claim due to a cancellation, but this experience has shown me that when you actually need the insurance, it may not be there for you.
This situation is a prime example of not being forthcoming with critical coverage details. According to the Federal Trade Commission (FTC) guidelines, advertisements must be truthful and not misleading, including the fine print, which should not contradict the main message. The FTC’s Deception Policy Statement specifies that an ad is deceptive if it contains a statement—or omits information—that is likely to mislead consumers acting reasonably under the circumstances and that this information is material to their decision-making process. The lack of clear and conspicuous disclosures in the policy details is a violation of these guidelines, which require that important details not be hidden in fine print or made difficult to understand. Companies must back up their product claims with reliable evidence, and failing to do so can result in significant penalties. Our experience exemplifies the consequences of not being forthcoming with critical coverage details.
I hope this review helps others make more informed decisions and highlights the need for transparency in travel insurance policies.
Richard K. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
What can I say, I paid a lot of money for something that was not needed but mandated. It's insurance - need I say more.
Matthew J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Excellent guidance and customer service
Kathy R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
It's difficult to review an insurance company when one has no experience with how they handle a filed claim. However, one thing that annoyed me a great deal was my wife receiving an email from them 24 hours before our departure, stating that we had no coverage and our policy was not paid for. This was not the case, and after I read the fine print, I saw it was pretty much a "form letter" that did not apply. However, this is not a distraction one needs when packing and preparing to go on an extended trip. Although I had confidence in the company when I purchased the policy, I will probably try someone else on our next trip.
Robert N. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I filed a claim for lost/damaged luggage and a missed port on our recent cruise. I sent in boatloads of documentation only to be DENIED. I won't use this insurance again.
Barbara R. would not
recommend this plan to a friend or relative.
Generali Global Assistance offers helpful travel services to use now, even before your trip. Visit https://www.generalitravelinsurance.com/travel-resources/services to learn more.