Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Customers who have visited Antarctica rated our travel insurance plans
4.43 out of 5
186
ratings and reviews
95%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Global Alert! Preferred
Global Alert treated us fairly. My only criticism is that it took 3 months to settle the claim.
CJ M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
legitimate claim was denied on what I believe is a technicality. this is the second time that this type of thing occurred with this carrier. I will never use them again!!
Lisanna S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Upon receiving your review, we assigned your claim to an "Anytime Advocate" who contacted your claims representative at Generali on the denial of coverage. An email with the denial was sent to you on April 12, 2018.

    According to page 9 of your "Description of Coverage" (form G-110CS), your Travel Delay Coverage states that "If you are delayed on your Trip for 6 hours or more, we will reimburse you, up to the amount shown in the Schedule for reasonable additional expenses incurred by you for lodging Accommodations, meals, telephone calls, local transportation, and additional vehicle parking charges and additional pet kennel fees incurred due to the delay. We will not pay benefits for expenses incurred after travel becomes possible."

    "Travel Delay must be caused by or result from:
    a. delay of a Common Carrier; or
    b. loss or theft of your passport(s), travel documents or money; or
    c. Quarantine; or
    d. hijacking; or
    e. natural disaster or adverse weather; or
    f. being directly involved in a documented traffic accident while you are en route to departure; or
    g. unannounced strike; or
    h. a civil disorder; or
    i. Sickness or Injury of you or a Traveling Companion; or
    j. death of a Traveling Companion."

    Although your reasons for delaying your trip are understandable, those reasons are still not listed as "covered reasons" for reimbursement under Travel Delay, so your claim was correctly denied.

    If you can provide other documentation confirming that your delay was actually due to a covered reason in the policy, we would be glad to re-visit the claim on your behalf.

    We appreciate your taking the time to submit your review which will be
    published as you submitted.
    May 08,2018
The trip included a
cruise
Global Alert! Preferred
Still waiting on the check. It is supposed to be on the way??
Check finally came! Took almost 3 months for a very simple claim.
Robert L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this plan.

    We are sorry to hear that your claim had taken longer than anticipated. We are happy to see that you allowed an InsureMyTrip.com Customer Advocate to assist you with your claim, which has now been resolved and paid!

    We appreciate your business and hope to assist you in the future when protecting your trips. Please feel free to contact us if you have any questions or concerns.
    Apr 20,2018
The trip included a
cruise
TravelSafe Classic
I purchased this plan for a significant trip that was planned well in advance. Unfortunately, major family health issues required me to cancel the trip about a month before the departure date. I promptly filed a claim, and spent hours pulling together the extensive paperwork that was requested (proof of reservations, proof of cancellations, documentation about the medical issues, etc.). TravelSafe/TripMate's response seemed to be to stall, delay, request additional paperwork, and (seemingly) hope that I would give up and go away. After submitting paperwork (by mail or online), it generally took TripMate about 1 week to acknowledge receipt in their online system, even if I called to confirm that they had already received the paperwork. Then there would be a delay of several weeks, before I would receive a request for additional documentation, which often duplicated documents I had already sent (or were slightly different versions of prior documentation). I always promptly responded to the requests and sent the requested documentation so that I would not delay the process. My claim was finally approved about 3.5 months after I initially started the claim. However, the reason my claim seemed to finally gain traction was that my travel companion (same trip/insurance/reason for cancellation) contacted the InsureMyTrip advocates after receiving no response or updates about her claim after several months; the advocate quickly got her claim resolved and paid. After notifying TripMate that my companion's claim had already been paid, my claim was finally approved and paid about 2 weeks later. Overall, this process seemed far more complicated and slow than necessary; I do not plan to purchase travel insurance through this company again.
Stephanie M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are sorry to hear that the TravelSafe / TripMate claims process was so difficult. Although the processing did take an unusually long time, TravelSafe / TripMate was fair in settling your claim and providing payment as you confirmed.

    It was unfortunate that you were unable to take advantage of the services of an Anytime Advocate much earlier in the process. If you should ever have to file a claim in the future, please be sure to contact us to request assistance if you do not hear from the claims department within 30 days of submitting your paperwork, or if you believe that your claim was unfairly denied.

    InsuremyTrip is available weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM ET.
    Apr 11,2018
The trip included a
cruise
tour
John Hancock Gold
We insured our December 2017 trip to Antarctica with a JH Travel policy. Due to poor weather, we never made it to our Antarctica destination. When we returned to the states, we filed our claim with Seven Corners (the JH policy had been transferred / sold from JH to Seven Corners). This turned out to be a terrible experience. The customer service was atrocious. The company did everything possible to deflect paying legitimate claims. After countless emails, phone calls and letters, itsl now taken close to four months to receive payment on our full claim. I will never use JH nor Seven Corners for Travel Insurance again! Horrible experience!
Kenneth R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for bringing the problems that you experienced in the claims process to our attention. We apologize for this inconvenience but are glad to hear that you did receive payment.

    We certainly hope to hear from you again and would like to assist you in the purchase of a policy. The caring, licensed travel insurance representatives at InsureMyTrip are open and honest with every traveler because our non-commissioned representatives work to find the best plan for you. In addition, you would also have access to our Anytime Advocates® who will support you with the claims process if your claim is delayed or you believe has been unfairly denied.

    Please remember that InsureMyTrip.com is available weekdays from 7:00 AM to midnight ET or weekends from 9:00 AM to 9:00 PM ET.
    Apr 10,2018
The trip included a
cruise
tour
April Travel Protection Choice
I didn't need to use it, thank goodness, but I had peace of mind that I had the protection. The price was good. I was happy.
Mary Ann B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International
The claims process was very slow. I filed a claim on Dec 22, 2017 and it was finally paid on March 15, 2018. Otherwise, the process was fine.
MARENDA B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Seven Corners Liaison International
The plan covered all required bases at a good price.
Brian N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Katherine Goens
    Seven Corners
    Photo
    Thank you for your feedback! We really appreciate it. We're happy to hear you found a plan that met your needs. Please let us know if we can be of further assistance and we'll be happy to help.
    Mar 26,2018
The trip included a
cruise
tour
Global Alert! Preferred
Great Plan. Glad I didn't need to test how well it works.
Stanley S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Custom
I found it to be very very expensive It seems to me that if a person age 75 is in excellent health and strength taking no medications should be have a lower rate! I had NO sea sickness whatsoever and didn’t need motion meds the whole trip!
Ruth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.

    If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Mar 15,2018
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.68)
  3. Nationwide
    (4.64)
  4. MedjetAssist
    (4.63)
  5. RoamRight
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.70)
  2. GeoBlue
    (4.69)
  3. Allianz Global Assistance
    (4.55)
  4. Crum & Forster - Travel Insured International
    (4.54)
  5. Travelex
    (4.50)