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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited the United States rated our travel insurance plans
4.58 out of 5
6,821
ratings and reviews
97%
recommended
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Cruise
Filed claim
WorldTrips Atlas America
I bought Medical Travel Insurance
I had a medical emergency the day before I was to fly home and they identified an infection in my gums that caused immense pain to my temple, eye and ear also.
They extracted my Molar and told me I would be risking possible hospitalisation if I was to fly the next day.
The following Day the pain continued and I returned to the clinic (recommended by Oncall of Tokio Marine) - each step I was reporting to Oncall for their advice and keeping them up to date.
I had a 2nd tooth removed and a Gum Irrigation procedure to treat a gum disease which had infected and was the cause of my pain. It was 21 hours between when the pain began and when I bega treatment.
The Doctor advised there was no way I could fly for 48-72 hours after all that had been done and provided Certification.
I advised Oncall (Tokio Marine) with the claim reference number they had issued on the first phone call, they told me to advise the airlines immediately of the 2 international flights I had later that day.
1 day later I called Oncall to see what other documents I needed to present to activate my insurance, they said they are only a 3 es party service provider and would have to speak with the administrator of the policy (Tokio Marine). I asked them to send the information filed under my claim number but they said they had no information at all.
I spoke to Tokio Marine they said I needed to fill out their online application to start the claim. I asked about my flights and spending money as I am visually impaired (legally blind - 25% overall vision and complete loss of central vision) they said that any claim would not be analizas until the online application and relevant documents had been received and then 48-72 hours for them to enter system.

I spent 9 hours ina Staples store being assisted to scan and print emails as PDF documents of receipts paid for dental treatment, travel to and from clinic, flights and over the course of 2 days was able to submit the online claim. - nearly 200 pages in total with all email and sms correspondance of the information I had been given and my updates.
I then rang Tokio Marine to see that they had received my claim and they said it would not be into system for 48-72 business hours (I believe she meant 2-3 business days) I then explained that I was urgently needing money to change flights and have personal funds until first flight available in 3 days. They said it was impossible and would take 35-40 days to analiza the claim and they would communicate with me.
Am stuck in Miami, waiting to return to South America, made contact with an old client (by luck) who emptied out a deposit for me to be able to sleep in.
I am working in his factory 4-6 hours a day to have enough money to eat until my flight out, with my visual impairment.
Overall, EXTREMELY disappointed should NOT call it Travel Insurance. Paid extension
Go to hospital and let them evacuate you, do not try avoid costa for insurer, they do not think of you.
Adam T. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, I did not to access the plan for any reason but it was reassuring to have had it.
Roberta G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Essential Expanded
I did not have to file a claim, so my review is not fully reliable.
Lily S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
WorldTrips Atlas America
we did end up making a claim (on a Sunday afternoon)- they processed it quickly and communicated with the hospital very well.
Katherine R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
We did not have any issues with our trip other than our luggage did not arrive at the final airport when we arrived. We did receive our luggage after a day and one half. Other wise the buying process was fairly simple.
Kenneth V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Bronze
I was very pleased with the coverage
Thomas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare Value
We did not have to submit a claim for this trip, but chose the coverage based on our potential needs. We do not go on trips these days without reviewing the insurance options on InsureMyTrip.com.
Carl Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for taking the time to provide your rating. We do appreciate it!
    Feb 20,2020
The trip included a
tour
Berkshire Hathaway Travel Protection ExactCare
The proof is in the pudding. Any comment about a product is only valid if the product is used. I bought it, but didn’t use it...I didn’t need to make a claim.
Gary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for your honestly, much appreciated. We hope that means you had a good trip.
    Feb 10,2020
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Never buying it again, would not cover refunding son's portion of an excursion due to him being injured the evening before while on an excursion, told me to not even bother making a claim. In advance of making the purchase, they said not being able to make an excursion for ANY reason would be covered, then after they hid behind their fancy language and said it was only covered if the parties could not continue on the ENTIRE vacation, not just the one excursion. I asked a LOT of detailed question in advance because we were buying 2 very expensive excursions directly from the vendor, vs through the cruise line and making sure the excursions were covered was one of the key items we wanted to confirm.
Amber C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Michelle A
    Photo
    Thank you for your review. All policies have listed covered reasons in which you can file a claim for reimbursement and they require documentation in order to be able to file a claim. In the event of an injury, or sickness, that affects a traveler and the trip you will need documentation from a doctor and documentation from your travel supplier showing how the trip was affected. In the future, we suggest contacting us or the assistance center if something happens while traveling and we can best assist you with understanding what to do. We look forward to assisting you in the future.
    Feb 12,2020
AIG Travel Travel Guard Basic
Love this company. We will definitely use it again!!!!
Nancy A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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