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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

InsureMyTrip Hits 65,000 Travel Insurance Reviews

Customers rated our travel insurance plans
4.58 out of 5
66,501
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Bronze
Make sure to add many extra days to the end dates on your trip. I was denied my travel delay claim coming home because the delay caused me to be one day after the date I said I was returning. It took John Hancock 3 weeks to respond and that was after I had to send an email requesting any kind or correspondence requesting letting me know they received my claim. I will say the employees were kind and helpful when on the phone with them.
Lori-Jo B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for your review. We apologize for the 3 week delay in the response time. However your policy does define the expiration date of your policy as listed below:

    "When Your Coverage Ends:
    Coverage is effective for the stated term shown in the confirmation of benefits. In addition, Your coverage will end at 11:59 P.M. local time on the earliest of the following dates:
    (a) the date You cancel Your Covered Trip;
    (b) the Scheduled Return Date as stated on the travel tickets;
    (c) the date You return to Your origination point if prior to the Scheduled Return Date; or
    (d) the date You leave or change Your Covered Trip (unless due to Unforeseen and unavoidable circumstances covered by the Policy)."

    If you would like our assistance in quoting and purchasing a policy in the future, InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. Please call us at 800-487-4722 and we would be happy to assist you.
    Aug 01,2019
    • Lori-JoB
      Photo
      Exactly my point. The scheduled return however if delayed you don’t cover.
      Aug 02,2019
      • Carol
        Photo
        Thank you for your reply. Back on July 23rd, 2019 we sent you an email asking for additional claim information if you wished us to assign an "Anytime" advocate to review the claim file, but you did not reply. If you have changed your mind and would like InsureMyTrip to look into that claim, would you please reply to the email requesting that additional claim information back on July 23rd.
        Aug 06,2019
Generali Global Assistance Standard
When my husband's wallet was stolen in Paris I called the insurance company number to see if they could offer any help and was to receive a claim report via email which was never received. There wasn't much help they could actually provide other than offering to loan some cash, which we didn't need.
Janet C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you very much for your review. Since receiving your comments, Generali Global Assistance has been searching through their call log to provide you with additional information. We now have their reply:

    "We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Unfortunately, we were unable to locate your calls based on the information provided and apologize for your not receiving the claim form or the information on how to file a claim.

    However, you may still file online at: https://travelinsurance-us.eclaims.csaclaims.com/ or obtain the claim forms at: https://www.generalitravelinsurance.com/start-a-claim/pdf-claim-forms.html.

    Please contact (800) 348-9505 or csa@csatravelprotection.com if you have further questions and a dedicated team member can assist you."
    Jul 25,2019
Generali Global Assistance Preferred
I didn't need to use the insurance but am glad I had it. I would recommend this company.
Dorothy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Insurance is about peace of mind. When the airline unexpectedly cancelled my return flight, leaving me two more days in a far away, little touristed country, I was put at ease when GGA was immediately available by phone, adjusted the dates, & emailed the revised plan to my phone. Very comforting to experience that responsiveness, even though I wasn't actually submitting a claim. Peace of mind to know you were right there. Bravo! And thank you.????
Matthew R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas America
I didn’t need it but it was reassuring to know that I had coverage in place in case of a medical problem. The price was excellent!
Judith D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
Safety first
calvin k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Because of numerous delays by Amtrak we were delayed over 10 hours reaching our interim destination after 1:00 am Sunday morning.We were supposed to continue onto our destination by Metra public transportation but no trains run at that time of day.We called Travelex earlier in the evening and was told by the representative that since this was not a medical emergency and did not involve a distance in excess of 100 miles to call back during regular business hours,Monday through Friday.Downtown Chicago for two seniors in there 70's toting two suitcases each is not safe and a 47 mile taxi or Lyft at that time or any time is not cheap..... We feel this is one more case of insurance thats great until you try to use it .....enough said.
Linda K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. We appreciate the additional information that you provided to Travelex on your situation. Here is their reply:

    "Thank you for taking the time to express your concerns on Insuremytrip.com.

    Travelex prides ourselves on our exemplary customer service and providing the benefits available to you on the policy purchased. We would like the opportunity to review the phone call made which references to call back later during business hours. Our Travel Assistance Company does assist in situations where there is a delay in transportation. This can be anything from helping to find new transportation to assisting with locating hotels to stay in.

    However, we are unable to locate a call to our Customer Solutions Department, or our Claim Administrator from the phone number listed on your policy. We found one call to our travel assistance provider, OnCall International, however it was a bad connection and the call disconnected before the conversation was competed. We have been unable to locate any further calls.

    Based on additional communication with you and InsureMyTrip’s review team, we will consider your inquiry closed. We empathize with the unfortunate situation you experienced with the train and the lack of cell phone service.

    Our goal is to provide our travelers with the high level of service that they expect. Thank you for your business.

    Kind Regards,
    Amber"
    Aug 02,2019
Global Underwriters Diplomat America
Extremely difficult to get in touch with the insurance underwriter company to ask a question. And I wasn't even trying to file a claim!
Mieke V. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments. Global Underwriters has a management team that is dedicated to providing an immediate response to customers requesting emergency assistance during their trip. We will share your feedback with Global Underwriters who will use your comments for training purposes.
    Jul 19,2019
International Medical Group iTravelInsured SE
everything went perfect as had no claims
Leona C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
It is a bit difficult to rate something that was not used. If N/A had been an option that is probably where I would have put my ratings. Thankfully we did not have to use the insurance.
Patricia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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