Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Customers who have visited Ecuador rated our travel insurance plans
4.47 out of 5
497
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I had a schedule error in my original application, which CSA corrected for me at no charge. Very pleased. Will use again.
Ronald R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
A lot of money, but if we had needed to claim, would have been worth it. Luckily, no problems.
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't use the plan so no opinion on how well it works. Have always found the cost of CSA's plans very reasonable compared with others available.
Paul W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
The plan offered great coverage and was reasonably priced relative to other options.
Ryan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare Value
I had a claim - I had to return early due to family illness. I started a claim w/ Berkshire Hathaway and rep sounded OK. Then I got their emailed long list of 13 Dr. statements, ID copies, consent forms, hotel receipts, cancellation policy of the airline[s], ticket copies, ticket numbers, etc. etc. etc. etc. etc. etc. they needed before they could begin to review my claim.

It would have taken me hours to get all this material together, if I could of at all. I would guess this is a technique they use to minimize payouts. I feel it would be a waste of my time to try to collect everything they wanted.

I thought one of Warren's companies would be better than this!!! Interesting dichotomy - ins. companies want to sell policies, but then they don't want to pay....

MATERIAL THEY WANTED:
I understand you needed to file a claim for Trip Interruption. We are happy to review your claim once we receive the following information:
Completed claim form - attached.
Patient consent form – must be physically signed (no electronic signatures).
Copy of the trip invoice showing dates of travel, trip costs, and payments for the trip.
Copy of the cancellation policy from the airline, cruise line, hotel, etc. to support the claim for non-refundable items.
Proof of payment for all trip costs.
Proof of any refunds received for the cancelled portions of this trip.
The original airline tickets if they are non-refundable. If you were issued e-tickets, please provide the e-ticket passenger receipt. If they were booked online, please provide the printed ticket confirmation sheet showing your ticket numbers.
Verification of age - a copy of government issued ID or birth certificate.
Proof of reason for the claim - a signed statement from the treating, admitting or discharging physician stating the diagnosis, date of diagnosis, dates of treatment.
Proof of travel – such as a copy of your boarding pass or hotel receipt.
Any other appropriate documentation that may assist in the processing of this claim.
Copies of any newly purchased airline tickets.
Proof of payment for any newly purchased airline tickets.
Once this documentation is received we will review your claim promptly.
martin n. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. It is industry standard for an insurance provider to require documentation to substantiate a claim. We understand that this can be a frustrating process, but we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Aug 31,2017
The trip included a
cruise
tour
Generali Global Assistance Standard
fortunately I didn't need to make a claim of any kind; but I found the process of selecting and deciding on a plan very easy, thanks to the helpful reps.....since i didn't use it I've no idea how it would have functioned had I needed the coverage, but it was worth the cash for the peace of mind.
helen p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
4 star means that I spent too much on a policy that we did not use but at the same time this policy gave us a peace of mind that we were covered if a problem came up. 5 star if we needed to use the policy and that use out weighted the cost of the policy that it was necessary to have and you had covered us to the terms of the policy. So all in all, thank you.
David Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Would be interested to know if there was an annual family plan rather than individual prices?
Craig P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for submitting your feedback. Unfortunately, we do not currently offer annual comprehensive policies. However, we do offer annual travel medical plans. These plans provide coverage for medical emergency and emergency medical evacuation expenses.

    If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Jul 24,2017
AIG Travel Travel Guard Basic
I had a claim filed. The claim has now been rejected because delayed luggage by a unionized baggage handler is not covered. This resulted in a missed connection whereby another ticket had to be purchased on a different airline. No reimbursement for the additional ticket.
eduardo y. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred during your trip.

    Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jul 25,2017
AIG Travel Travel Guard Gold
Forget this plan. They cover nothing. Had to buy another ticket because of mishandled luggage by the baggage handler. Refused to reimburse. "Expense not covered"
george m. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred during your trip.

    Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jul 25,2017
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