Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
Trawick International
Safe Travels Voyager
Do not use Trawick at all! My baggage was delayed and I filed all documents on time and to the letter. Initially I was told I would hear back in 10 days. Then I was told I would hear back in another 15 business days. Well, another 15 business days have passed. When I called them again, it was as though I was in the wrong. I tried being as polite as possible and then he told me I would hear back in another 30 business days. Along the way, he kept telling me I would receive a status update in an email. I never once have received any emails or updates. Nothing. When I had emailed them, absolutely zero response numbers of time. They said I could go to a website (cbpconnect) to get a status update. When I went there, nothing. And then when I asked on the phone call about it, it says I'm in the system. When I asked I why I wasn't even receiving any updates, he sighed and basically said wait the month.
I think it's all a scam to actually not pay out on an actual valid claim. I submitted airline baggage lost claim forms, boarding passes, filled out Trawick forms, everything. Early and on time and thing.
I am very disappointed in Trawick and in Insuremytrip for even giving them such high ratings when they have been so poor in every aspect of their customer service.
I think it's all a scam to actually not pay out on an actual valid claim. I submitted airline baggage lost claim forms, boarding passes, filled out Trawick forms, everything. Early and on time and thing.
I am very disappointed in Trawick and in Insuremytrip for even giving them such high ratings when they have been so poor in every aspect of their customer service.
Samuel S. would not
recommend this plan to a friend or relative.
13 of
14 people found this review helpful
AIG Travel
Travel Guard Protect Assist
It gave me peace of mind in these days of rapid changes of rules due to Covid.
Don F. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
John Hancock
Silver
Fortunately did not have to use it, but gave me peace of mind
Marilyn G. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
WorldTrips
Atlas Journey Preferred
We had a really difficult ending to our amazing trip to Portugal. We ran into issues at the airport and with COVID testing, none of which were our fault. We consider this to be a travel delay and a travel inconvenience. However, the plan that we purchased apparently does not cover our specific situation. We were not reimbursed any of the $2000 we were charged during our extended stay. The reason we bought the additional travel insurance was exactly for this unpredictable and unforeseeable kind of scenario. We're very disappointed in the timeliness of the response to our claim, the unhelpful people we spoke with on the phone, and the unwillingness to accept our claim.
MICHAEL R. would not
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
-
Sally
Thank you for your review. Please see the following response from World Trips.
"The claims for this insured were reviewed under the Trip Interruption, Travel Delay, and Travel Inconvenience benefits of the policy purchased. Regrettably, the claims submitted are not covered under the policy. If the insured would like to appeal this decision, please submit a written appeal to [email protected] and include any additional documentation they have to support the claim."Oct 11,2021
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
Affordable coverage "just in case".
John E. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Preferred
Tried to call few different time with a question- impossible to get through, no one picks up. What kind of trip insurance company is unreachable when needed.
Will never use this ins again.
Will never use this ins again.
Emilia A. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
-
Antonia Pozarski
AIG Travel
Dear valued customer, I'm sorry to hear you were unable to reach our World Service Center. We have been experiencing periods of high volume and we are aware of the resulting hold times. Therefore we are getting additional representatives to address the issue. Again, our sincere apologies for the lengthy hold times. We appreciate the candid feedback and will do our best to resolve this. If you still need assistance please reply, and I will set up a callback for you.Oct 04,2021
The trip included a
cruise
tour
GeoBlue
Trekker Choice
Can't rate satisfaction, since I haven't been able to utilize the insurance yet.
Anne A. would
recommend this plan to a friend or relative.
The trip included a
tour
Trawick International
Safe Travels Voyager
I did not have to use the plan. I was so grateful to have it though. The peace of mind it gave me, especially during this time, was priceless. I will be using this service again and will recommend to friends.
Kathleen F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
I'm glad I did not need to make a claim.
Richard W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Basic
This plan is GARBAGE, did not cover my cruise that was cancelled by the cruise line, did not cover lost air, hotels, NOTHING. Did not even offer me a credit of the premium for another future trip. Don't waste your money on this plan.
James K. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
-
Zac
Thank you for your feedback. The insurance provider has issued the following response:
"Thank you for taking the time to post about your experience on InsureMyTrip.com. We empathize with your unfortunate situation.
It is important to remember that insurance is highly regulated and all claims are adjudicated based on the documentation submitted in accordance with the policy details.
We do not have any records of you contacting our Customer Solutions Department, but we would be happy to offer you a One-Time Date Transfer. This will allow you to reuse the policy anytime in the next 24 months. Additionally, we recommend talking to your Traveler Suppliers about transferring any monies paid to a new trip.
Please contact us at [email protected] in order to discuss your One-Time Date Transfer.
Kind Regards,
Travelex Insurance Services"Jul 24,2020
"Dear Mr. and Mrs. Shin,
Thank you for your review. We are sorry to hear you had a frustrating experience with us and appreciate you bringing this to our attention. Unfortunately, baggage delay coverage is only available for the outbound trip, not the return trip, and if we did not let you know that when you reached out, that is on us. We strive for excellence in customer service and will use your feedback to make us better. We hope you will give Trawick International another chance.
Kindly,
Trawick International Customer Service"