Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
John Hancock
Silver
Terrible. Cruise was canceled and a month after filing the claim, just getting a run around. I've repeatedly sent them 19 pages of documentation and they keep saying I'm missing something. I tell them its right there and give them the page number and then they just ask for something else thats in the same package of documents. You call and they won't give you people's full names and refuse to give an extension number so you can contact them. I'm getting no where and honestly considering hiring an attorney to deal with this.
Steven W. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I purchased this policy for my husband and myself on a recent cruise. We didn't need to file a claim. As such, all I can truly say is that I'm satisfied with the price I paid for the coverage options I selected. However, I feel that asking me to rate a plan I actually didn't use is somewhat misleading to future clients.
Loretta U. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I was very happy to find a reasonable priced plan to cover my needs.
Linda R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Underwriters
Diplomat International
No issues. The best insurance is the one you never use!
KEVIN K. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
AIG Travel
Travel Guard® Essential
Our trip was interrupted by a flight cancellation which threatened our ability to reach the start of our scuba liveaboard dive boat. Fortunately, we secured another flight, at an increased cost, and were able to make our cruise. The insurance would not cover the increase in cost which made us realize that the coverage was not what we expected. We now realize that if we had not gotten a substitute flight at an increased cost, we would have not been reimbursed for our liveaboard cruise which was the most expensive portion of our trip -- this is what we actually wanted covered by the insurance. Very disappointing and we will not purchase travel insurance again except for, and through, our medical provider and for medical coverage only. Paying over $1k for this insurance and not having protection against an airline cancellation is frustrating. Yes, if we understood all the details beforehand we would have known this ahead of time, but that was not the case. I am sure that is true for most purchasers.
Carol D. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I had to cancel my trip due to dental problems. My representative was very helpful and everyone was wonderful. I would definitely use them the next time I travel. My check is being sent out this week.
Joan A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I am now in the 5th month of attempting to obtain a partial refund for a trip that had to be cancelled due to a dire medical diagnosis and subsequent treatment. The diagnosis was early enough to allow me to cancel the cruise and reduce the insurance request by 50% of the purchased coverage amount. I was on the insurance web site when I contacted the insurance rep through the chat feature and was informed that I did not have a claim submitted (even though the web site showed the claim number, date of claim, and the heading "Claim in Progress" - I have a screenshot). As we were discussing this, the screen suddenly changed to report that I had no claim. When I questioned this, the rep had "no idea" how this happened. I hope I am sending this review prematurely and I am going to receive the partial refund (then I will amend this review) but I am proceeding to answer now as I received a request to do so from the company to review how I enjoyed my cruise.
Ronald B. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
-
Angie
Thank you for your feedback, Ronald. At Generali Global Assistance, we pride ourselves on providing the support that is crucial for happy and safe travel, backed by Generali, one of the largest insurance companies in the world. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously. We will review your claim further and be in touch should we need further details. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].Dec 15,2023 -
PatsyC
I would like to know how this was resolved for the customer.Jan 20,2024
The trip included a
cruise
International Medical Group
iTravelInsured SE
it is a peace of mind to have insurance on our trip
Ana R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
HTH Worldwide
Trip Protector Classic
I didn't have to file a claim this time, but had peace of mind that I was covered if something happened. Especially medical evacuation, the cost of which will ruin an already bad day.
Had to file a claim with them before and they quickly paid it.
Had to file a claim with them before and they quickly paid it.
JOHN R. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
Customer service was great. Thank You for making the trip worry free.
Jorge G. would
recommend this plan to a friend or relative.