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Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

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Customers who have visited the Netherlands rated our travel insurance plans
4.55 out of 5
1,090
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
PLEASE BE AWARE. If you need to cancel your trip for an uncovered reason, no matter how far in advance you cancel, the policy, though unused, is completely nonrefundable. We paid over $500 for insurance and had to cancel our trip (for an uncovered reason) 5 months in advance and yet when we contacted customer service were informed no refund of any kind would be considered and the credit policy was worthless because we booked so far in advance. The policy has to be re-used for another trip within a year of the PURCHASE date. Because we booked so far in advance (10 months) there was no way for us to re-use this policy. We should at least be able to re-use this policy within one year of the trip date. Very disappointed. Even the airlines provided a partial refund of our non-refundable tickets (not expected but very much appreciated). Perhaps other company's have a more customer service friendly policy. We will be reading the fine print more closely and purchasing travel insurance closer to our trip date.
Gregory P. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your review.

    When you purchased your Essential policy, Nationwide Mutual did include a 10 Day Review Period:

    "All premium is non-refundable after a 10 day review period. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."

    Since you canceled your trip for an uncovered reason back on 01/10/2019, you were well outside the 10 day review period so there would be no refund of your premium.

    However, as we advised you back on 01/10/2019, you could have used this policy for another trip as long and the new trip occurred prior to 08/10/2019 since Nationwide policies require that your departure date must be within 365 days of your original policy purchase date of 08/15/2018.

    Please call us at 800-487-4722 if you did schedule a new trip so that we can discuss changing the travel dates on this policy.
    May 31,2019
    • GregoryP
      Photo
      Yes your policy was explained when I called. Our trip was scheduled for June 2018 but the policy had to be used by Aug 2018 our purchase date. We're unable to rebook within that timeframe so the credit is wortless. Had we had a year from the trip date (June 2018) it would have value. Hopefully others can benefit from our experience.
      Jun 01,2019
The trip included a
cruise
tour
Generali Global Assistance Preferred
I did not need to file a claim which is always a good thing.
The only negative is the price of insurance plans.
Darlene S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
The escalation of cost for these policies due solely to age is understandable, but the steepness of that escalation should be modified for those clients such as myself who are on no medications because despite their age they are in good health. I know you can't simply accept my word on that fact, but it would be nice if a way to communicate that information in a form that would not force you to simply accept my word.
Edward M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments.

    Comprehensive plan premiums are generally based on trip cost, age of travelers and length of trip. It is possible that what you are seeing as a significant increase to rates as the result of age may also be due to a higher trip cost and longer length of trip.

    Although the travel industry is well aware that there are many travelers who may be healthier than others, it is a determination that cannot be made exclusively by purchasing a policy through an online website. That would most likely require prior medical testing which would be an expense that would probably increase your rates.

    Please keep in mind that we offer a wide selection of Comprehensive plans. Our licensed insurance experts are always happy to explain any part of the policy. We are available by phone at 800-487-4722 or by chat 7 days a week.
    May 10,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Good value
Leon P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
It is easy to rate this plan with 5's...it covered the items I was concerned about; In comparison to other policies that covered the features I was concerned about, it seemed reasonable in price; I was satisfied that the plan would meet my needs if I had to file a claim. Thankfully, we had no problems/issues, so the plan was not actually tested to see if the coverage was suitable, reasonable and satisfactory.
Marjorie L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
I purchased an excellent plan, which, thankfully, I didn't need to use while overseas. On-line process was smooth & simple. I'll be back before my next trip!
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I always insure my trips when there is significant pre-travel expense--for tickets, transportation, tour guides, etc.--but have yet to file a claim. That being said, I had a health concern arise in the two months prior to this trip, and there was a possibility I might be unable to complete travel as planned, so I had to briefly consider that alternative. Fortunately, my fears were not realized, and our trip went off without a hitch.
Bobbe C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Excellent organization I have used in the past and will do so in the future.
JOHN K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Having used Insuremytrip before and being thoroughly satisfied I had no hesitation in using them on this occasion and in the future.
Dean L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
We (3 Travelers) purchased the IMG iTravelInsured LX plan because of the coverage it provided for an overseas trip. We ended up cancelling our trip due to one of our travelers having to cancel her trip with us because an immediate family member was diagnosed with cancer, and the Traveler in our group had to take care of the immediate family member. We provided as much detail as possible and the necessary documents to file a Trip Cancellation claim for reimbursement of non-refundable expenses that were covered under the IMG iTravelInsured LX plan. It took two months to gather the documents. We had 90 days to file a claim from the date of the trip cancellation. Initially, IMG paid a partial payment of the claimed expenses we filed for. We found IMG made an error in their calculations on our claim. We were frustrated at this point. We got InsureMyTrip, who we bought the IMG plan through, involved and they assigned an Advocate to assist us with IMG. Approximately one month later, IMG realized the error and paid us the rest of the non-refundable expenses in our claim. We can say that IMG did pay our claim after three plus months for all Travelers in the plan policy. Although it was extremely frustrating at times, we were able to speak to an IMG representative every time we called. Even though we are somewhat dissatisfied with how the process went to get reimbursed under the policy, we would still recommend IMG iTravelinsured LX plan. We found the plan for each of us to be fairly priced for our coverage needs. Just keep documentation of all your travel planned and pay attention to the instructions that tell you what is required if you file a claim. READ YOUR ACTUAL POLICY from the underwriter of the insurance. You have 14 days to reject this plan if something doesn't fit your needs. IMG did come through in the end and did finally process our claim fairly. I would use IMG again.
Paul N. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Apr 26,2019
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