Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Image of Jim Grace Reviewing hitting 60,000 Reviews

Customers who have visited Australia rated our travel insurance plans
4.52 out of 5
898
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Global Alert! Preferred
Thankful that I did not need to use it!
Naomi R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
Fortunately, did not have to use the insurance. A fellow traveler became ill and I was glad that I had coverage because it could have been me instead.
Jean J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare
Easy to get the coverage. Cost very reasonable and glad I didn't need to make a claim. Peace of mind worth it!
Nancy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Happily, I did not have to use the plan.
Anne Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice
I filed a claim on July 25, 2017 and this morning, October 9, 2017 I finally received a determination on my claim, whereby April denied fully one-half of my submitted claim. It took this company 54 business days to review and ultimately reject one-half of the claim (they originally said it would be processed within 30 days of my claim submission). I started inquiring weeks ago regarding the delay but never received satisfactory responses. One specific expense I submitted I believe was clearly covered under the terms of the policy and plan to appeal it, and if an unsatisfactory resolution is received I will escalate to my state insurance commission. Another part of the claim, which were expenses incurred for having frequent miles reinstated, apparently was not allowable under the terms of the policy since I cancelled for any reason, whereby there is a loophole that allows them to deny payment on those expenses. Check the policies of the different companies if cancel for any reason is important to you - I am finding out now that many insurers do pay on FF reinstatement fee claims, as should be standard, since those are hard costs the traveler has to pay to make themselves whole. I honestly would have been better off paying for my airline tickets rather than using miles, as hopefully April might have paid on that...instead they gladly denied my FF mileage reinstatement claim. I would never do business with this company again and I would encourage you not do business with them either if you want a fair and timely claims process to happen should the need arise to make a claim. Very dissatisfied with every aspect of my dealings with this company. Unfortunately you get what you pay for, so bad on me but shame on them.
GLEN P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel and that you are dissatisfied with your claim experience. Thank you for allowing InsureMyTrip to advocate on your behalf. Initially, some expenses were denied because they were not recognized as a “Travel Supplier". We were so glad to hear that after an appeal, the claims management did decide to allow an exception in this case. We look forward to assisting you in the future.
    Dec 11,2017
Nationwide Mutual Insurance Essential
There are different ways to define a specific coverage. My modest ($50) claim was dismissed on a technicality which I feel did not take into consideration the actual purpose of the coverage.
Therefore this insurance company has lost my future business.
And I will verbally discourage anyone I know from doing business with them.

A customer service person could contact me - if something were going to be changed however I am not interested in spending time listening to so-called "reasons".
Laura S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 09,2017
AIG Travel Travel Guard Silver
Good easy to use website to get insurance options and plan documents. Also quick and efficient to purchase.
Peter G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
Luckily I didn't need to file a claim, so am assuming all claims would have been covered.
It gave me peace of mind when traveling to Australia for one month, knowing all the things that could go wrong, but luckily, didn't!
Carolyn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
I have always bought trip insurance and wondered about the value. Unfortunately, this trip we did need assistance and had to file a claim. My wife fell down the stairs on the third day of our 15 day cruise from Sydney to Singapore. She fractured her pelvis in four places and suffered internal bleeding. The ship's team handled the emergency well until we anchored at Airlie Beach. The local EMTs called a helicopter for a forty minute flight from the ship to a hospital in Mackay, Australia. At admission, the hospital made it clear that I personally would be responsible for payment. But by the third day, Seven Corners Assist had contacted the hospital financial office arranging for a guarantee of payment for what turned out to be almost three weeks in the hospital including a surgery. Seven Corners Assist arranged for flights back to North Carolina in lie-flat seating for my wife, even sending an escort to accompany us. A former EMT, he was very well versed medically, and very experienced in handling the challenges encountered in our 30 hour return trip. I was able to tend to my wife while he handled the aggravations of the airports and airline.

Insurance promptly paid the direct hospital billing and return travel to enable us to leave the hospital. Personal expenses and trip interruption reimbursements were a challenge, with misplaced claims paperwork requiring several follow-up calls. It dragged four months, but after electronically resubmitting receipts, we received full refund of all our expenses. We certainly appreciated the assistance we received while in the throes of our emergency given the14 hour time difference, and during our trip home; and for the final settlement of our claim. I recommend this policy for the emergency support received and final settlement.
Roger R. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
We've never filed a claim before.This was a trip of a lifetime for the family and our 30th anniversary. Two weeks in Australia-part with adventures by Disney and part on our own. We had lots of tough stuff like skydiving on the beach planned and wanted (needed) special coverage, just in case.

We made a mistake-we listened to the travel agent and booked the domestic portion of the trip on American Airlines. Two days of our trip we were trapped in Dallas Texas instead of playing in Sydney Australia. We missed the sydney symphony in the Sydney opera house-surfing at Manley beach-and a full day of the organized tour.

We called the emergency claim number while trapped in Dallas airport and insure my trip was the only nice voice we heard for two days.

We filed the claim upon return and they were terrific. Didn't need the special coverage (glad we had it for skydiving) but for the ordinary issues we did need the coverage and they were the best.

We can never get the wasted time and missed activities back, but the cost was recovered and expenses were too. Quickly, easily, and fairly.

Now if only John Hancock ran American Airlines.....
John G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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