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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers rated our Comprehensive Plans
4.57 out of 5
61,210
ratings and reviews
97%
recommended
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Cruise
Filed claim
C&F Travel Insured International Worldwide Trip Protector Lite
Good Coverage for a reasonable price. I did not have to file a claim but based on other people reviews, the process seems to be easy and they seem to be very responsible.
Will use again.
mario m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Silver
This is the first time I've had to file a travel insurance claim. While it took longer than I had hoped, I am pleased to say that my claim was handled with competence and care. My first phone call was pleasant and I received the information I needed to file my claim. I did try to include all the necessary documents the first time around, but I didn't have exactly everything needed. The follow up request for more specific documentation was reasonable. I felt that the company was merely doing their due diligence in making this request, for which I appreciate the need. I would be willing to use this company again.
Carol S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Our trip from Singapore was cancelled Feb. 13, 2020 cruise on Princess Sapphire and sent them an email including your company and didn't get any reply from either.
I am very disappointed with no support.
Thank you
Rodolfo Topacio
Rodolfo T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    We appreciate you providing feedback. Travelex has offered the following response:

    "Thank you for taking the time to post about your situation.

    We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.

    Please reach out to us at [email protected] as we would like to go over your Date Transfer options, which will allow you to reuse your policy for a future trip.

    We appreciate your patience and regret that we were unable to provide a more favorable outcome."
    May 11,2020
The trip included a
tour
Berkshire Hathaway Travel Protection ExactCare
I did not use the plan so I am not sure how good it was :) It was easy to obtain and the price was fair. I will consider again in future travels.
Kathi Jane S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for taking the time to provide your rating. and feedback. We do appreciate it!
    Apr 06,2020
Generali Global Assistance Standard
We were told after we filed our claim that the maximum benefit they could give us was $300.00 Our expenses were more than that for the extra day. We paid almost that much for the insurance, so I guess we almost broke even. It was very difficult to file a claim. I spent hours doing it as I am no computer expert and it was hard to provide all the receipts. I don't think it was worth it in the long run.
elaine e. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan
    Photo
    Thank you for your feedback. Generali Global Assistance has issued the following response:
    "We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Our goal is to provide a smooth and seamless experience for all of our customers, and appreciate your feedback. We’d love to hear what was frustrating so that we can improve upon the experience. Our team can be reached at [email protected] We hope you consider us again for your next trip."
    Jun 19,2020
C&F Travel Insured International Worldwide Trip Protector
I am very disappointed with C&F Travel Insured International. I fractured my ankle while on vacation, an unstable bimalleolar ankle fracture that needed surgery, but when I contacted them for assistance to return home early I was told I would have to cover the cost (between $6,000-$11,000) and then their medical professionals would determine if it was considered an emergency to them thereby qualifying for reimbursement. Unfortunately they would not or could not tell me if it was an emergency to them until after I was home.
As I opted not to chance the added expense of the high prices to come home early, (risking delayed surgery), I attempted to make the best of it by renting a wheelchair to be pushed around town. However, again I was told it was not covered unless I had a doctor's prescription. Unfortunately at that point I had moved on with our itinerary and was no longer in contact with the Emergency Room Physician.
Of course, it goes without saying that the taxi from the Emergency Room to hotel, the taxi to go one block from hotel to a scheduled shuttle, and the taxi to get the wheelchair delivered wasn't even considered.
I truly feel I was in a bait and switch situation with the airfare (my own airline to get home early was $3000 with my own search) and C&F Travel Insured would do anything not to pay out in assisting me during a personal crisis.
Keith W. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your review. The insurance provider has issued the following response:

    "Thank you for your feedback. We strive for customer experience excellence. Our apologizes for the frustrations you’ve experienced during your travels and throughout your Travel Insured International journey. One of our customer care representatives would be happy to discuss any concerns you have. Please reach out to [email protected] We appreciate your patience."
    May 27,2020
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
I had to file a claim when AA canceled my flight a few hours before my trip. I contacted C&F Travel Insured, and after my cruise l sent in the paperwork needed. It took about a month, but I received a call today stating l would have a check in about a week. Amid the COVID-19 outbreak, l think that is a wonderful turn around. Thank you!
Mary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I will use Insure my Trip/Nationwide Insurance from now on! I paid for an expensive trip to Thailand in February. I already had some reservations due to the corona virus but decided to push through anyway. The day before I was to leave, my daughter injured herself. I promptly canceled trip and contacted Nationwide. The customer service rep was a little “snarly” with me but They emailed me the paperwork. It was easy to read and fill out by the doctor and myself. I promptly submitted and they promptly paid the claim.
Anitra M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Fortunately no lost baggage...no delayed flights or anything of the sort.Very lucky trip under the current conditions.
It was a peace of mind being insured.
Thank you for your service.
KATHARINE K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
If anyone thinks that "Nationwide is on your side", think again. I bought a travel insurance policy for a cruise in February. It was the Nationwide Mutual Insurance Company Essential plan. There were 5 of us on the policy. We traveled to Montreal International Airport in two cars from Plattsburgh N.Y. There was a terrible accident and one of our cars was caught behind the wreck. My family members helped comfort the victims at the accident scene until the ambulances arrived. They ended up missing the flight. They went back to Plattsburgh and caught a flight the following night to make the cruise. When we returned from the trip I called the company who handles the claims for Nationwide. I explained what happened and right from the start, the agent tried to talk his way out of paying any of the benefits. First he said that I would need a copy of the accident report. I told him that the accident was in Canada and that our party was not involved. After going back and forth with the agent over the phone, he agreed that the flight booked the next day to get to the ship was covered under the plan. I sent him all of the paper work he needed. About three weeks later, I received an e-mail stating that I would need an accident report or an article from a Canadian newspaper. I called and explained again the the accident was in another country and we had no idea where to get one. The agent said that he would try to "Google it" to see if he could find it. On March 24th, I received three $150.00 checks with the notation that the total flight cost exceeds the maximum benefit allowed for a trip delay per person. The policy clearly states that the cost of a flight to get to to the desired location is covered. I have a family member who is a lawyer and is going to assist me in filing a complaint with the New York State Department of Financial Services. He said the policy is ambiguous and misleading. The flight cost was a total of $920.00 for the three passengers. I will continue to provide updates when they happen. With all of the problems that everyone is facing right now, you would think that a company of this size would do the right thing. ATTENTION, I called Insuremytrip to see if their Anytime Advocates program could help me out. Their customer care representative stated that Nationwide is one company that they can not help me because of an agreement with them,.
Scott G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback. We are sorry to learn of the difficulties you experienced during the trip.

    All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by contacting the travel insurance provider directly to smooth out any kinks in the claims process. The InsureMyTrip Anytime Advocates® will help any customer with:

    Claims assistance

    Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.

    Dispute resolution

    Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.
    Jul 29,2020
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