Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I was very pleased with the plan and customer service. My phone calls were promptly answered with good explanations for my questions. I was also really pleased that I received my check so quickly after filing my claim!
Stacey M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Due to a grave illness of my wife, this trip was cancelled before departure. I was very pleased that the company provided a voucher for a future purchase in the full amount of our purchase.
(we did not need to file a claim for travel expenses as these were all refunded)
Bernard R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Berkshire Hathaway Travel ProtectionExactCare Value
These plans are designed to pay for peace of mind and that it did. I will never know for sure if it was a good investment, which is a good thing, I think. But I left Florida just a few hours prior to a major storm and devastating flood, as well as an airliner that was delayed due to mechanical problems. So yes, I don't regret buying the policy and it could have best the best spent money this year,
Timothy R. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
First of all we bought a travel insurance plan. Through insure my trip with nationwide travel. Our flight was canceled and had to rebook with carrier and had endless delays. Finally got to the resort 36 hours later. Lost over a day with resort and airline. Tried to extend a day but no flights available. Had a nonstop ticket and had to book with one stop and travel through florida. We got back and filed claim with nationwide travel insurance. We submitted paperwork and resubmitted again. We just got a response. Denied claim. Stated that we were denied because operational delays and losing a day at the resort are not covered. Why did I buy travel insurance. That it what is used for. I know this won’t be published. Will not use this company again.
Marlin M. would not
recommend this plan to a friend or relative.
AXA's USA Platinum trip cancellation insurance was terrible. I purchased trip cancellation insurance that included terrorism coverage. My trip was to Cairo was scheduled to depart three weeks after the Hamas massacre of October 7th and the start of the ongoing war. The US State Dept. warned that terrorism had occurred and was occurring in Cairo. They stated that vacations to Cairo should be "reconsidered" due to terrorism. I cancelled my family trip for five people, relying of the insurance I purchased. I met the three criteria for cancellation coverage in the policy and provided proof to adjusters. AXA denied my claim and my appeal. They made up false reasons to deny the claim , contorted the facts and never really tried to honor their policy. Their terrorism policy does not even define the word terrorism in the policy. If there was ever a reason to honor cancellation insurance, this was it. Cairo was a hotbed of terrorism events and risks when I cancelled. We were terrified to travel and the State Department directives encouraged cancelling. We are appalled that Axa thought we should have gone. They should be ashamed of themselves for selling a useless policy and charging me expensive premiums which they wouldn't refund.
By the way, if you eliminate the five star reviews given by those who never made a claim, you will find a high percentage of claim denials. Buyer beware of this company.
Bennett B. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
The plan was expensive! We did file a claim for medical expenses while out of the country. The response was slow, and not very organized. They waited nearly a month to ask for more documentation! Once they received the additional documentation, they did pay the claim.
Michael L. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.