Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We purchased coverage mostly for medical evacuation coverage and any trip interruptions. Since nothing happened, I can't really say how good the coverage was. But it did give us peace of mind.
Sherri L. would
recommend this plan to a friend or relative.
International Medical GroupiTravelInsured Travel SE
This insurance is the only insurance that covers sick pets or pets that pass away while on trip. It’s why I bought it.
Shortly before my trip (10 days) my dog was diagnosed with congestive heart failure. It was sudden and certainly not preexisting. Anyway I called because I seriously considered cancelling my trip. The agent was supportive and confirmed the insurance does cover this exact thing and I could wait until a day or two before to cancel if I chose to see how she was doing.
We ended up going on our trip but it was a huge relief knowing if anything happened we could file a claim. We love our animals very much.
Sarah Y. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Bought it, covering 5 adults ages 26-72. Not worried about trip costs, just about medical and possible evacuation costs for a vigorous 10 day hiking trip in the UK. No one had so much as a sniffle or bump on the knee, so never had to use the coverage.
This seemed the best price for what we wanted, but prices in the industry have gone up from prior trips.
Will S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
They refuse to reimburse me $150 for a doctors visit in France because the doctor doesn’t have a fax number. They have all the paperwork and bills and credit card receipts, but they won’t call him for whatever else they need and he has no fax machine.
Wendi L. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
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Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback, Wendi. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. A dedicated claims team member is investigating your case further and will be in touch with you. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].
Thank goodness I didn't have to use it. However, it gave me piece of mind in the event of an issue.
I actually walked by the Generali office in Italy!!
Karen B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We appreciate you taking the time to rate Generali Global Assistance - it's wonderful to know our efforts helped your travel experience while in Italy!
I feel better insuring my cruise, cuz you just never know when something will happen, and it's a lot of money not to cover it, for just a small amount, I had peace of mind!!! And I will be insuring future cruises to!
Thank you so much!
Priscilla C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Generali cancelled my insurance 5 days before departure. No reason given. The only thing good I can say about them is that they refunded my premium immediately.
Patricia P. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback, Patricia. We apologize for any inconvenience. Our records indicate that only the duplicate policy was cancelled, and you do have an active policy with us at this time. You should have received an email from our Customer Service team with additional information regrading your active policy. If you have any questions, please contact us at 800-348-9505 or via email at [email protected]
We had to cancel our trip to England when my wife was required to stay for a work audit. Once I submitted the claim we promptly received our payment in about 2 and a half weeks. I couldn't be happier with the World Trips Atlas Journey Preferred plan and I would highly recommend it to anyone!
Kevin S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.