Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We didn’t need to file any claims so it is hard to say how the company would have been had we needed to do so. Purchase was easy and coverage seemed to be what we might have needed if something went wrong.
Laura S. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
-
Samantha FourezGenerali Global Assistance
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!Mar 07,2024
The trip included a
cruise
tour
Nationwide Mutual Insurance
Luxury Cruise
Our daughter in law became pregnant after we took out this policy and her doctor forbade her from travelling. Nationwide denied the claim. We were denied again when appealing that finding. After asking for their contact for our lawyer, we received payment very quickly. Shame!
Mark L. would not
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
It is difficult to review the insurance because it did not have to get used. Sure, it was easy enough to buy and "seemed" to have most of what I was looking for but the true test would have come if I had to use it? How much red tape and resistance would I have encountered? Would there have been "fine print" exceptions that negated support that I assumed I had? How long would I have had to wait for financial reimbursement? Not being able to answer those questions leaves it very difficult to thoroughly and accurately assess the policy I purchased.
Gregory J. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan (or potential future plans) and can explain the services available for our travelers. Just give us a call at 800-348-9505.Mar 07,2024
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Seemed like a good plan but since I didn t need to file a claim I really can t say how well the process worked or how well n easy it is to collect on a claim, thankfully forme.
Charles R. would
recommend this plan to a friend or relative.
-
Courtney Baird
International Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.Apr 01,2024
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
The true measure of any insurance plan comes with a claim. My potential claim stopped at "almost". While on a side excursion, the bus had a mechanical problem, which almost interrupted our trip. A second unexpected possibility came when a crown fell off one tooth. Again, "almost" was the operative word. A third possibility was related to a delay of the airplane departure, which could have caused me to forfeit some prepaid expenses. I reflected on each of these happenings with some relief that I had coverage.
Robert N. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Leaving the USA for a vacation is not like driving to the next state. Many things can occur that we Americans do not even begin to consider. Having a solid, broad, and reasonably priced insurance plan in place before hand completely eliminated any concern that I had. I reviewed the plan before we left, carried a hard copy of the plan with me in my carryon luggage and did not worry a bit. My vacation went without a hitch, but had it not, I was completely covered by this excellent plan.
William H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We enjoyed the comfort and protection that the plan offered. It was very assuring to know this something not to worry about. It made our lives more enjoyable.
Stephen G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
Your feedback is valued by our team. Thank you for sharing your experience with us! We hope you enjoy any future travels!Mar 07,2024
The trip included a
cruise
WorldTrips
Atlas Journey Preferred
I crushed my pinky finger in a door in Costa Rica and had to have it cleaned, stitched, x-rayed and splinted, which happened in a variety of little towns with varying degrees of medical facilities over a series of days. (They did a great job, but the teeny town where it happened didn't have X-ray equipment.) There were several different bills, which I paid both on site in Costa Rica and once I got back home. I uploaded all the invoices to WorldTrips Atlas, and just as I was about to follow up after about 10 days, a check for the entire amount showed up in the mail. So, communication was minimal, but they paid in full and the travel insurance was well worth it, even for just a pinky injury.
My main complaint is the unnecessary opaqueness of the process when I contacted them immediately after my injury. Only after I called their assistance services was I told that: 1. This travel insurance only reimburses (does not pay at the time) unless you are admitted to a hospital, and 2. That the assistance line is for emergencies only, not claims. The claims line is only open M-F 8:30 am to 5 pm EST, which is shocking considering people are literally traveling all over the world, in every time zone. The claims line does have a voice message at all hours, but only if you call during its business hours does the voice message say you can and should file your claim online, and gives a web address. Which I misunderstood because it's CBPConnect.com, but I heard as CBTconnect (so that could've been more clear). And why wouldn't that message be played during non-business hours also? When I was unsure how the process worked and what I should do, this odd level of unhelpfulness just added to my stress.
But overall, it worked and I ended up happy with my coverage.
My main complaint is the unnecessary opaqueness of the process when I contacted them immediately after my injury. Only after I called their assistance services was I told that: 1. This travel insurance only reimburses (does not pay at the time) unless you are admitted to a hospital, and 2. That the assistance line is for emergencies only, not claims. The claims line is only open M-F 8:30 am to 5 pm EST, which is shocking considering people are literally traveling all over the world, in every time zone. The claims line does have a voice message at all hours, but only if you call during its business hours does the voice message say you can and should file your claim online, and gives a web address. Which I misunderstood because it's CBPConnect.com, but I heard as CBTconnect (so that could've been more clear). And why wouldn't that message be played during non-business hours also? When I was unsure how the process worked and what I should do, this odd level of unhelpfulness just added to my stress.
But overall, it worked and I ended up happy with my coverage.
Stephanie F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Had to make a trip delay claim. It took about 3 weeks to receive payment, but that isn’t excessive. The Nationwide website could be improved, but the process was fairly easy.
Daniel S. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Since we didn’t need it there is nothing to review
William C. would
recommend this plan to a friend or relative.