Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
International Medical GroupiTravelInsured Travel SE
I have been trying to collect my refund for my claim for over 2 months - all I get are excuses that they are busy with ski season - I would never recommend IMG as an insurance carrier
Anton S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel LX
We had several medical claims for illnesses during our cruise. I submitted the claims two months ago and waited three weeks for International Medical Group to respond, at which time they demanded more documentation. The requested additional documents were identical for all of the claims, so I submitted them all together. After another month-long delay, IMG now has summarily denied one of the claims, referring in an email to an attached letter explaining the reason, but there was no letter attached to the email. IMG's website doesn't list all of our claims, so I don't even know which claim was denied. I still haven't heard about the remaining claims. IMG makes it easy to pay for the policy, but submitting the claims and jumping through the ridiculously bureaucratic claim process has been extraordinarily cumbersome and opaque.
Leland F. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.