Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I have had other policies through IMG before and even had to file a claim once which was promptly paid. I like that IMG is primary for any medical issues so that I don't have to file with my current provider first. While I did not need to use the policy this time, it was comforting to know that I had it. We were flying back after a cruise on Friday - July 19 when the Crowdstrike Global IT issues hit our cruise line (Delaying disembarkation) and our airline ( delays in check in). Many flights were canceled. If my flight had been canceled, I would have needed to overnight at a hotel in London plus get rebooked on another flight. Knowing that I had this IMG policy, I wasn't worried. Luckily we made it to the airport with 2 hours to spare and our Virgin Atlantic flight took off just 30 minutes late and we arrived in Tampa on time. Many times, things are out of your control and it was nice to know that IMG would have my back.
Nancy D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Courtney BairdInternational Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.Jul 22,2024
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Great customer service whenever I contacted them.
Anne N. would
recommend this plan to a friend or relative.
-
Courtney Baird
International Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®)! We appreciate your business and look forward to serving you in the future!Jul 22,2024
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
We had piece of mind knowing we'd be covered if something significant went wrong.
Andrew S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We never used it.
Richard M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
Thanks for your feedback and purchase!Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
It has taken over three months to get a claim to Generali approved. I sent them all the information and then they wanted more. I tried contacting them many times leaving messages to the agent assigned to my claim to find out what other information they needed and never got a response. I finally had to get Sally from insuremytrip to help me get through to Generali After another 3 weeks they approved my claim. All this was unacceptable
Susan P. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Kaylie
Dear Valued Customer,
Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response:
"Thank you for your review, Susan. We take customer service and the claims process very seriously, and apologize for not meeting your expectations. While we are pleased to hear that your claim has been resolved, we will share your feedback with our claims team to improve."
Jul 24,2024
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Great value and good fit. Exactly what my wife and I needed. Plan allows personal cover only, without insuring trip cost. Reassuring to have the protection if necessary. Fortunately, our trip went well so we cannot comment on filing a claim. Would certainly buy again for our next trip!
Richard G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn't have any reason to use it, but I was glad to have it available.
Thanks.
Bruce Wilkin ♪
Thanks.
Bruce Wilkin ♪
Bruce W. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Next time you purchase a Travel Protection Plan, give us a call to learn about services offered even before your trip!
Visit https://www.generalitravelinsurance.com/travel-resources/services to learn more.Jul 24,2024
The trip included a
cruise
International Medical Group
iTravelInsured Travel LX
Hard to tell due to the fact did not need them or file a claim
Richard G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I have purchased Nationwide Ins for travel many times & thankfully never had to use it. I believe seeking reimbursement is the true test. My friend was unable to travel with me last year due to illness. She submitted her Nationwide Claim, with proper documentation from her doctor, and the claim was paid with minimal issue. I would recommend Nationwide.
Patricia W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
My wife broke her ankle and we were not able to take the trip per doctor’s orders. We first submitted a claim on 5/15 on the eclairs system. I called 2 weeks later for claim status and was told they didn’t receive the claim even though their system says “submitted”. I resubmitted the claim on 5/30. It is now 7/20 and the system status is still submitted. I have called several times. The first time a customer service rep left a message for the claims rep to call me. I did not receive a return call. I called a week later and asked for the claims rep’s extension and left a message. Still no return call. I called another week later and left a message and still no return call. I called this past Monday and found out my claims rep was no longer with the company. I was putt in contact with my new claims rep who called me back and said she was unable to work the claim due to upper management reviewing it. This is gone way too long.
Steven H. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
We appreciate your review, Steven. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. A dedicated claims team member is investigating your case further and will be in touch with you. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].
Jul 24,2024