Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I sent an email asking question about filing a claim 10 days ago. I got an automated message that my email has been received, but have heard nothing back. This is a stressful enough time having to rearrange travel around the death of my father-in-law. However, not knowing when or how to be reimbursed for those purchases......or what I need to be saving to make sure I have adequate documentation has been even more stressful. I should have gotten an email immediately that told me what to expect and how to make sure I am doing everything correctly.
Mendi Y. would not
recommend this plan to a friend or relative.
Although it took about four weeks for the adjuster to start the review of the claim, the process itself was very straightforward and painless. Initially, I submitted all required documentation, and that helped to quickly settle the claim.
DANIEL G. would
recommend this plan to a friend or relative.
I ould not afford a plan that covered anything other than severe acute hospitalizable medical care. Rather, i had four brief hospital stays all of which were below the deductible PER episode. I paid for each event in cash and none of the events were enough over the deductible for each event. First dollar coverage for any medical need was not in m y policy. It is a crap shoot whether to pay the very very high premium expecting to need a hospital or doctor visits, or pray not to get sick UNLESS it is a catastrophic illness. BH never loses in either scenario. It's just business to them.
A Arthur S. would not
recommend this plan to a friend or relative.
We have been so fortunate that my 90 year old mom did not use your insurance , same as the lasts years . She travels every year from USA to her home town .
Thank you for the options
Maria E. would
recommend this plan to a friend or relative.
I lost my passport at the airport before I could board my fly and I had to cancel evrything. The only thing I claimed was the hotel that was pre-paid and one excusion but they claim that my reason for cancellation was not coverred.
Jesus R. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback, Jesus. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. Supporting documentation is typically required in order for the policy to provide coverage for a lost or stolen passport, and our dedicated claims team will be contacting you to offer further details regarding the determination. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected]
My wife got injured two weeks before our scheduled cruise. I submitted all the paperwork and documents as requested online. Never had to talk to a person. We received the refund checks 3 weeks after submittal and got everything we asked for since we had the documentation. Thanks to Nationwide Mutual Insurance Company for the very quick response and positive outcome. I have already purchased another plan from them for our next trip based on the response for the last one.
Donald D. would
recommend this plan to a friend or relative.