Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Didn't need to file a claim but we were very satisfied with the purchase process. Customer service was very helpful in answering questions prior to buying coverage.
John G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Since I didn't need to use insurance, I'm not sure if all items were covered. However, the price was great and I felt confident having it. Would definitely use it again.
Laurilyn K. would
recommend this plan to a friend or relative.
We had a death in the family a few days before our trip. I contacted RoamRight and was sent a claim form and reassured that we would be covered. We ended up going on our trip as things worked out that way - so I didn't have to file a claim, but I am so happy I bought this insurance. They were nice and helpful during a very stressful time.
Kimberly W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Filed a claim for total cost reimbursement on November 30th. Check in hand 2 weeks later! Fantastic customer service from the claims representative. She kept me informed of forms needed and progress of claim. She's a STAR performer in my book!
Shari W. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
InsureMyTrip provided excellent explanations and comparisons up front on the purchase decision with very good follow-up on the purchase and pre-trip reminders. Keep up the good work!
Emil W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This is an update to the review where I said I was on the fence about whether I would recommend this product because I was having issues getting a claim reviewed. Within days of my review I was assigned a personal advocate who contacted me by email, and I also received a card in the mail advising me that my claim was being processed. My advocate was able to confirm that all documentation had been received and a timeframe to expect an outcome. I received notification on the outcome within the timeframe advised, and today I received a check for the full amount I was claiming. As a result, I would recommend this product. Thank you.
Simone F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
I'm on the fence here. Buying the insurance is easy, the coverage seems good - I got this one because it didn't exclude scuba diving. The call center was very responsive when I called about a claim (travel related not medical), but I submitted it (by fax) a couple of weeks ago and have heard nothing back. I followed up via email and still nothing. I'll call next week but have to say I'm disappointed that I haven't even had an acknowledgement. At this point I really can't recommend the plan without knowing they'll deliver. I'm about to travel again and am going to choose a different plan.
Simone F. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
This is an update to the review where I said I was on the fence about whether I would recommend this product because I was having issues getting a claim reviewed. Within days of my review I was assigned a personal advocate who contacted me by email. I also received a card in the mail advising me that my claim was being processed. My advocate was able to confirm that all documentation had been received and a time-frame to expect an outcome. I received notification on the outcome within the time-frame advised and today I received a check for the full amount I was claiming. As a result, I would recommend this product. Thank you.
Didn't need to use it fortunately so can't comment further. Be aware though that if you book it after final payment of cruise you don't get all of the benefits ( Pre-Existing Conditions Waiver, Cancel For Any Reason, Trip Interruption For Any Reason-Return Transportation, Financial Default and Cancellation for Work Reasons).
Donnie H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.