Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
WorldTrips
Atlas Journey Preferred
Purchased buy did not need it. It was a comfort to have in place if an emergency had occurred.
Gerilyn J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
I had to cancel my month-long Mongolia trip due to a medical emergency that happened 10 days before departure.
I provided Generali with ALL the medical and airfare documents they requested. They claim that they need more documents but don't spell out which ones. I've provided all airfare proof of purchase and all airfare refunds due to the cancellation. My MD filled out their forms and attached all the reports about my medical exams during the emergency.
Generali does not answer emails. Getting a hold of a human being on the phone is impossible -- talking to bots and then disconnects.
I bought the most expensive policy + service and I receive near zero response.
I have had no problems with other premier trip insurance policies from other companies.
I would not recommend Generali to anyone.
I provided Generali with ALL the medical and airfare documents they requested. They claim that they need more documents but don't spell out which ones. I've provided all airfare proof of purchase and all airfare refunds due to the cancellation. My MD filled out their forms and attached all the reports about my medical exams during the emergency.
Generali does not answer emails. Getting a hold of a human being on the phone is impossible -- talking to bots and then disconnects.
I bought the most expensive policy + service and I receive near zero response.
I have had no problems with other premier trip insurance policies from other companies.
I would not recommend Generali to anyone.
Smadar L. would not
recommend this plan to a friend or relative.
-
Angie
Thank you for sharing your feedback with us, Smadar. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. A dedicated claims team member is investigating your case further and will be in touch with you. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].Jul 15,2024
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Thankfully we had no reason to submit a claim. Others on our trip had trouble with lost or late luggage delivery due to severe weather and flooding in Switzerland, but fortunately we were unaffected. I'm glad that we had the coverage because we easily could have been impacted and then would have needed the insurance. I will definitely consider purchasing C&F insurance before my next international trip.
Michael L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare Value
Bought this very basic plan due having an elderly mother who had been in hospice care for months. She passed away 2 days before the trip was to begin. We filed the claim, provided the requested materials, and a check was deposited in less than 4 weeks. Very easy to talk to and very sympathetic to my situation. Would not hesitate to buy from this company again.
Mary J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
We had to cancel our cruise due to an illness in the family. I submitted my claim. They responded back in a timely manner requesting additional receipts. I sent those in and received a check in the mail in a week. Very pleased.
Christina J. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Unfortunately we had to file a claim when on the first day of a ski trip to Colorado my wife fell injuring her knees. We sought medical attention and she was unable to resume skiing. We documented the medical visit, the cost of the unused ski passes, and reimbursement for 5 of the 9 days that we missed, having to check out of our condo early. It took some back and forth receipt documentation but eventually IMG approved our claim and sent us a check. It took several weeks which is standard for a claim but I am so glad I purchased trip insurance which when you are in your 70"s is mandatory, even at about 10% of your trip cost. Therefore, I would rate them 4 1/2 stars.
Stephen M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
I did not have to make a claim of any kind, so I do not have any claim/coverage experience.
William S. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Easy to compare and select a policy that fit our needs.
Julie M. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Thank you for your feedback and your purchase! We are happy you found the right coverage to fit your trip's needs.Jul 15,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
N/A
Maureen M. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We appreciate you taking the time to leave such a positive rating!Jul 15,2024
Generali Global Assistance
Standard
Filed a claim when trip was cancelled due to illness. Generali was unresponsive and raised roadblock after roadblock. Eventually received airfare refund from United Airlines, not insurance company.
Michael S. would not
recommend this plan to a friend or relative.
-
Angie
We value your feedback and will share it with our claims and customer service teams to improve. We are sorry for not meeting your expectations. Thank you for your review, M.
Jul 15,2024