Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I ould not afford a plan that covered anything other than severe acute hospitalizable medical care. Rather, i had four brief hospital stays all of which were below the deductible PER episode. I paid for each event in cash and none of the events were enough over the deductible for each event. First dollar coverage for any medical need was not in m y policy. It is a crap shoot whether to pay the very very high premium expecting to need a hospital or doctor visits, or pray not to get sick UNLESS it is a catastrophic illness. BH never loses in either scenario. It's just business to them.
A Arthur S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We have been so fortunate that my 90 year old mom did not use your insurance , same as the lasts years . She travels every year from USA to her home town .
Thank you for the options
Maria E. would
recommend this plan to a friend or relative.
I lost my passport at the airport before I could board my fly and I had to cancel evrything. The only thing I claimed was the hotel that was pre-paid and one excusion but they claim that my reason for cancellation was not coverred.
Jesus R. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback, Jesus. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. Supporting documentation is typically required in order for the policy to provide coverage for a lost or stolen passport, and our dedicated claims team will be contacting you to offer further details regarding the determination. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected]
My wife got injured two weeks before our scheduled cruise. I submitted all the paperwork and documents as requested online. Never had to talk to a person. We received the refund checks 3 weeks after submittal and got everything we asked for since we had the documentation. Thanks to Nationwide Mutual Insurance Company for the very quick response and positive outcome. I have already purchased another plan from them for our next trip based on the response for the last one.
Donald D. would
recommend this plan to a friend or relative.
I did not receive medical care or need reimbursement for any medical costs while in New Zealand. However, I sprained my ankle while there and every contact number provided, international included, was not in service. I have international coverage and no problems with any other contacts except every phone number provided with this plan. I had several questions regarding my coverage while on vacation and unable to reach any customer service to get those questions answered. Very disappointed.
Sophia R. would not
recommend this plan to a friend or relative.
We are so sorry to hear about your sprained ankle while traveling, and how frustrating it must have been for you to not be able to get through for assistance. The phone number labeled “Collect” on the ID card is the number to call when outside of the US, and we do not see that there were any issues with the number, but will keep looking into it to make sure this doesn’t happen in the future.
I am always stunned by the cost of travel insurance, but Generali seems to offer the best coverage for the price. I've traveled quite a bit and seldom had reason to use my insurance, but on the one or two occasions when I have, I've been very grateful to have it!
Lynn S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.