Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited Antarctica rated AIG Travel
4.56 out of 5
26
ratings and reviews
88%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
Fortunately didn’t need to use it but very satisfied with materials, information, reminders and price. I will use AIG again for future trips.
Mary Jane T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
I didn't have to submit a claim so it is hard to say how good it was since we didn't have to use it thankfully!
Betsy A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
Not needing to use the insurance I cannot honestly say how adequate it would have been. I did have confidence that it would or I would not have purchased.
Katherine I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
Acquiring the policy was easy. Ship operator mandated $150,000 evacuation coverage and my comprehensive travel policy only offered $100,000, so your policy filled the gap nicely at a reasonable price. Thankfully, no claims! Doubtful whether evacuation would have been possible at any price for most of the trip.
DONNA R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Didn't need to use the coverage; but it provided me with wonderful peace of mind.
Nancy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Purchased Arg Travel Guard Basic Plan. Airplane broke down, took 8 hours to get new plane. Called Travel Guard was told
they don't cover mechanical. Great company if you want false security. Bottom-line they don't pay.
Robert S. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Since your flight was not delayed more than 12 hours, the travel delay benefits under this policy would not have been able to provide any coverage. Under the Trip Cancellation or Trip Interruption benefit, they do provide coverage in the event of a strike or inclement weather that causes complete cessation of travel for 24 consecutive hours. Under the listed covered reasons for Trip Cancellation or Trip Interruption, Mechanical Breakdown of a common carrier is not included.

    Of course, it is never good news to hear that your particular situation is not covered. If you would like to contact us to discuss this further, we can be reached at 1-800-487-4722 and we are available 7 days a week. We would be very happy to explain the policy limitations and exclusions further so that you have this information for future travel.
    Nov 27,2017
The trip included a
tour
AIG Travel Travel Guard Gold
This plan gave me complete confidence that if anything happened I would be covered even traveling under such severe conditions and the cost of the trip.
Carolyn F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Obtaining the coverage was very easy on-line. Fortunately, we did not need to file a claim, but we had the peace of mind of having a coverage for emergency evacuation if the need arose.
Vinod S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Claim was very slow, seen by 3 reviewers. Poor communication with me. I never received an adequate explanation. I sent documents and they always wanted more. I will never use AIG Travel Guard again. I urge you not to offer their services.
GRANT C. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. AIG Travel has issued the following reply:

    "Thanks for reaching out. As shared on our phone call last week, we apologize for the lack of communication from our Claims Department. This is not our normal service standard and we are deeply sorry for the frustration that this has caused you. If you have any outstanding questions or concerns, please don’t hesitate to reach out anytime at 1.800.826.1300."
    Sep 01,2016
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
I would like to be able to get trip interruption coverage for these kind of trips in addition to medevac coverage, but the additional cost is just too much. The cost for this medevac coverage was doable, so we were happy to have that at least ... and happy that we didn't need to use it! Fortunately, we made all of our connections and the trip was fantastic, so we were lucky ... this time.
James F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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