Call us

Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited Australia rated AIG Travel
4.41 out of 5
100
ratings and reviews
93%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
My husband had a freak accident that required him to be hospitalized overnight. We thought he was fine, and would be able to complete our tour, but a day later, (and in a different city), he had to be readmitted, and stayed for three nights.
The medical team at AIG was very supportive and kind. They reminded me to save ALL receipts (including taxi receipts for when I visited my husband in the hospital) and emailed me the needed forms. They suggested I take a photo of the medical charges and email the photo to them so they could get the claim started.
In the end, I was reimbursed for 100% of the cost of the trip, which covered all of our out of pocket expenses and reimbursed us for the days we lost.
It took about 5 weeks for the claim to be processed, and the web site was not very helpful. It showed that I had outstanding items to submit, even after the claim was paid. But the people on the phones were very helpful and courteous.
Overall, I was very pleased with the service and the coverage.
Shelley M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
On a previous cruise we used the insurance which was worked well for us. The process was easy to file for a medical bill for my husband. The claim was quickly paid.
Henry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Fortunately I have had no accident or medical issue during the policy period thus cannot rate the plan as to claim processes.
Marcel K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I thought the plan was ridiculously expensive.
Julie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We appreciate your comments. Comprehensive plan premiums are generally based on the age of the traveler, cost of trip and length of trip.
    Of course, premiums will vary significantly from plan to plan. Please feel free to call us at 800-497-4722 if you wish our assistance in quoting and purchasing a policy.
    Mar 06,2019
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
Limited input as plan was fortunately not used
Patricia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Met all my needs at a good cost. Highly recommend.
Dennis S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Did not need to file any claims but had peace of mind knowing we had coverage.
Robert K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Things went well so no need to use the plan but felt better having it.
Jimmie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Platinum
This was the the third time we have purchased travel insurance through Insuremytrip and while we have never had to file a claim, it always gave us peace of mind if it was needed. Wouldn't travel overseas without it.
Roderick W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
Would love to know what kind of profit you make on travel insurance - so much paid in premiums, probably very little actually gets paid out.
Margaret L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Each Company will base the premiums of their plans by 3 main factors; (1) the ages of the travelers, (2) the length of your trip from home to home and (3) the total cost of your pre-paid trip cost. As the traveler's ages change, trip costs increase or the length of the trip is extended, the prices will also change accordingly.

    Please feel free to give us a call when you plan your next trip. We have licensed agents available 7 days a week to help find the best policy for you, at the lowest premium. We can be reached at 1-800-487-4722.
    Nov 27,2017
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.66)
  4. Nationwide
    (4.63)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.51)
  2. Travelex
    (4.51)
  3. IMT Services
    (4.47)
  4. John Hancock Insurance Agency, Inc.
    (4.46)
  5. GeoBlue
    (4.46)