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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited Israel rated AIG Travel
4.58 out of 5
132
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
I needed coverage and supposedly it was provided, but thankfully I did not have to put the policy to the test. That is the best case scenario. However, I would not have loyalty to AIG since I actually do not know what their service is like if I had to file a claim. The bottom line is that the price was high.
Tamara F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages. 

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    May 28,2019
The trip included a
tour
AIG Travel Travel Guard Gold
No issues that required use of the insurance
Barry C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Since I didn't used it (Thanks God) , I can't really say anything ......
Dorit C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
I did not have a claim, so difficult to judge the policy.
on paper, it looks good.....
But, as we know with insurance companies, the test is when you have a claim....
Jaffa G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
When I compared our plan and cost with others, ours was more expensive. Disappointed in that.
Wendell W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
It is difficult to evaluate a plan when you don't need to use it.
Carol M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Protect Assist
File the claim for trip interruption. The claim was approved for a full payment very quickly, waiting for a check. Very satisfied
ZINAIDA S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I have used AIG in the past and have always been very satisfied..
Paulette g. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Insurance is a complicated topic. It would be helpful if explanation of benefits was complete but simplified. For example, what pre-existing medical conditions are not covered in the policy selected.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for the suggestion. However, AIG Travel Guard does
    offer you a detailed definition of the waiver in the quote. Just click on View Certificate at the top of the quote or the Preexisting Period of 180 days, which was in blue print, within the quote for the complete Preexisting Condition Exclusion.

    Here is the definition of Preexisting Medical Conditions on your AIG Gold plan:

    "(o) PRE-EXISTING MEDICAL CONDITION EXCLUSION: The
    Company will not pay for any loss or expense incurred as the result of an Injury, Sickness or other condition of an Insured, Traveling Companion, Business Partner or Family Member which, within the 180 day period immediately preceding and including the Insured’s coverage effective date: (a) first manifested itself, worsened, became acute or had symptoms which would have prompted a reasonable person to seek diagnosis, care or treatment; (b) for which care or treatment was given or recommended by a Physician; (c) required taking prescription drugs or medicines, unless the condition for which the drugs or medicines are taken remains controlled without any change in the required prescription drugs or medicines."

    Please always remember that we are available weekdays from 9:00 AM to 9:00 PM ET and weekends from 7:00 AM to midnight ET if you wish to call us for assistance in purchasing a policy.
    Apr 28,2018
The trip included a
tour
AIG Travel Travel Guard Basic
Fortunately, I didn't need to use it
MARGARET K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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