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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited Italy rated AIG Travel
4.59 out of 5
430
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Gold
I actually made use of the Travel Guard concierge service inasmuch as Lufthansa cancelled our flight back to the States about 24 hours before we were to take off. The alternative that Lufthansa offered had a long delay, and we had trouble arranging for alternative service, ultimately getting assistance from Travel Guard in confirming seating on a UA flight so we would arrive back in Seattle only a bit over 5 hours late. The TG concierge was better than working with Travelocity concierge, and way better than working with any airline, at least in the middle of the night.
Charles M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
With an aging father this plan gave me peace of mind during my trip. Wanted to make sure we were covered in case we had to race back home for unforeseen events. Also wanted to make sure we were covered for medical expenses in country should there be a need. Fortunately we didn't have any problems, but peace of mind is certainly worth it on an expensive trip. Customer Service at InsureMyTrip.com was excellent in helping me choose the right plan as not all plans covered what I needed.
Darin D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I say I was satisfied and the plan had good coverage based on the words in the policy. Of course, there is no way to tell unless a claim is filed and paid. I would probably consider AIG again for my next trip, and, honestly, hope I never need to find out how fast and effective the claims process is.
Edward F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
This travel insurance is easy to request, easy to update and gives us peace of mind for the possible disruptions to our travel plans.
Albert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Unfortunately, the basic plan did not cover my baggage delay for more than 24 hours because it was travel to final destination.
Mary G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your luggage was delayed. It is standard in the travel insurance industry to cover baggage delay on the outward journey only to cover for personal items during your trip.

    If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Sep 26,2019
The trip included a
tour
AIG Travel Travel Guard Gold
I did not have to use any of the coverages provided, but having the travel insurance in place did provide peace of mind for our trip.
Robert C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
I didn't need to use - so no experience making a claim.
Kathryn K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Trip delay insurance add a small limit. I had cost over $3500, but the coverage was only $1,000.
Matthew H. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review.

    AIG Travel Guard based your 2,000 USD reimbursement for two travelers on the following per person limits:

    Travel Delay 12+ hours
    100 USD/day; 500 USD max. (secondary)

    All Comprehensive plans listed on our website have daily and maximum limitations for Travel Delay. However, you may wish to consider the AIG Travel Guard Gold or Platinum plans, which offer higher Travel Delay limits, for your next trip.
    Sep 06,2019
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
provided good coverage for the cost but was not needed for any loss
ADAM J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Took just over 4 weeks (20 business days) to adjudicate. Website says 10-15. Called and emailed who they said was my claims agent 4 times ..Never heard by phone or email any updates.
It was eventually paid and had clear cause with over 3 hr weather delay and letter from Delta saying missed flight due to weather. Straightforward claim that was very delayed
Anthony L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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