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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited Mexico rated AIG Travel
4.65 out of 5
335
ratings and reviews
98%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard MedEvac Plan
Like all insurance, I am glad that I didn't have to use it. The peace of mind it gave me was well worth the cost.
Joseph G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
This gave me the peace of mind to know that if some unfortunate incident happened while on our trip I would have your company watching out for my best interests.
Brett M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
my granddaughter got food poisoning at an all inclusive. i was reimbursed for medical expenses, but our trip was interrupted for 3 days while we had to stay in our room due to her illness. She was unable to eat. This policy would not consider this a trip interruption because we left on the day we were scheduled to. But we lost 3 days of an all inclusive vacation.
lori d. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for advising us on the status of your claim.

    Although we are pleased you received reimbursement of your medical expense, we can certainly understand your frustration to hear that your Trip Interruption claim was denied. However, your Trip interruption claim was fairly denied because it did not meet the terms of your Travel Guard Gold plan which on page 7 of your certificate states:

    Trip Interruption Benefits: The Company will reimburse the
    Insured up to the Maximum Limit shown in the Schedule or
    Declarations Page for Trips that are interrupted due to the Unforeseen events shown above for:
    (a) Unused portion of nonrefundable, prepaid insured Trip Cost, and
    (b) additional transportation expenses incurred by the Insured, either
    (1) to the Return Destination; or
    (2) from the place that the Insured left the Trip to the place that the Insured may rejoin the Trip; or
    (c) additional transportation expenses incurred by the Insured to reach the original Trip Destination if the Insured is delayed and leaves after the Departure Date..."

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents should you have any other questions. Please call us at 800-487-4722 as we would be happy to assist you.
    Apr 30,2019
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
AIG was excellent. We purchased this policy for a cruise, mainly to insure against the astronomical cost of a possible helicopter evacuation at sea. My wife had a medical emergency off the Mexican coast and we had to disembark in port for surgery. We are on Medicare, which covers nothing outside the U.S. Our Mutual of Omaha supplemental policy paid for 80 percent of the medical. The AIG policy covered all the rest. Both claims were handled very quickly. This was medical insurance only. The AIG policy did not cover any cost of returning to the U.S. or the cruise. However, this was a very affordable plan and satisfied our needs.
Erwin B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Selecting and ordering a travel insurance plan was hassle free. All done online with agent support for questions. Excellent service.
Edgardo S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Selecting and purchasing a plan was easy; price seemed reasonable for the coverage and was a better value than plans offered by competitors. Website was user friendly. Always glad when it isn’t necessary to file a claim!
Margaret P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
Didn't need to use it, but it's always good to have--just in case!
Sharon P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Even though it wasn't necessary to file a claim, having this travel plan provided 'peace of mind'.
Dannie W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I am glad we did not have ton use the insurance but I felt good knowing we were covered. I will definitely will purchase again for our next cruise.
Yvette D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
I ended up getting norovirus on our cruise, and the insurance covered charges from the cruise ship medical center. It took some time to process the claim, but they covered everything.
Kenneth P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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