Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited Singapore rated AIG Travel
4.43 out of 5
21
ratings and reviews
95%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Gold
Unfortunately my husband needed emergency surgery on January 19th due to his falling on our icy driveway that week and completely rupturing his quad tendon. He was unable to walk and we had to cancel our Regent cruise departing January 28th.

We had insured with TravelGuard Gold and they were absolutely stellar. One phone call gave me the information that I needed to file the claim. I waited until after surgery when life was somewhat more stable, and I submitted the claim electronically on Wednesday evening, February 7th. On Friday February 16th I looked online and saw that the claim had a closed status. I called TravelGuard and was told that it had been approved. I received another phone call later the same day telling me that the audit department had also approved the claim... apparently necessary due to the large dollar amount of the claim of nearly $35,000... and I was given a name and phone number to contact if I didn't receive the check in 7 - 10 business days. The check was in fact received within 5 business days, on Friday, February 23rd.

TravelGuard made a very unfortunate situation more palatable by being professional and prompt in all of their dealings. I recommend TravelGuard very highly.
Agatha S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Thankfully, we did not have to file a claim. We thought it was a bit expensive. We talked to several people on our trip that got much more reasonable rates.
Jack L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Thank you, I will purchase this again.
Crizelda A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Fortunately did not "need" it but lots of piece of mind in having it prior to our trip departure.
David L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I found it easy to review and compare the plans on the site. I bought this plan mainly because we wanted good medical insurance while traveling in Asia -- we are no longer comfortable that our U.S. health care policies will cover us outside the U.S. Hard to assess the coverage because we did not (fortunately) need to use it.
Maureen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Did not use but gave me peace of mind.
Lydia S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Silver
Because of the New York blizzard, we were in danger of having our flight home delayed. When I checked the details of the plan, I saw that I was only given $100 per day for trip delay. That would've been inadequate for my extra hotel night. therefore I feel that the plan was inadequate. I'm just lucky that the flight went home on time, or I would've been out a great deal of money.
NAOMI C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank your for your feedback on the policy. The AIG Travel Guard Gold and Platinum plans offer higher per day limits for covered Travel Delay expenses. In the future, please consider calling us prior to purchase so that we can assist you in selecting a plan that adequately suits your needs. Our representatives are available 7 days a week at 800-487-4722.
    Mar 25,2016
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I have no claim to make for the AIG Travel Guard Basic plan, so there isn't much to say except that I always purchase travel insurance when traveling.
Lawrence L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel ProtectAssist
I had some problems with my trip and had to rebook a ticket at a higher price. Travel Guard was kind enough to refund the price difference of the ticket. Thank you.
Ai Choo H. would recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.67)
  3. MedjetAssist
    (4.65)
  4. Nationwide
    (4.63)
  5. MEDEX
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.62)
  2. GeoBlue
    (4.58)
  3. Allianz Global Assistance
    (4.53)
  4. Crum & Forster - Travel Insured International
    (4.51)
  5. Travelex
    (4.51)