Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

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Customers who have visited Switzerland rated AIG Travel
4.51 out of 5
33
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Gold
Though I did not need to use the plan, there were problems the week prior to my arrival with to much snowfall , with roads and railroad shut down and avalanche threats. People at resort were stranded there and other skiers looking to get in were in able to get into town. It was nice knowing if I was to be rerouted that I would have been reimbursed for my loss.
John O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Basic
I was in Europe as hurricane Irma was approaching Ft. Myers/FL where I live. My intention was to return home to secure our home. AIG agent informed me that the policy would cover my extra costs for the new flight only when I cancelled my original flight AFTER MY HOME BECAME UNINHABITABLE. This is a non sense policy as I wanted to return home to save our home.
Zdenek F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that this policy did not meet your needs. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. In the future, please consider contacting us prior to purchasing a policy so that we can go over the covered events with you. You can reach us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.
    Oct 03,2017
The trip included a
tour
AIG Travel Travel Guard Gold
I, thankfully, never had to file a claim, but felt very secure knowing there was coverage.
Couldn't beat the price!
Gregory B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Had one incident requiring medical care. Phone was not working and emailed situation. Was told to call customer support number. I decided to seek local medical care for 40 euros which was well taken care of. Did not have to use insurance. Please note on web site that International travel that you must have a working cell phone service.
Alfred M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
I always use InsureMyTrip to obtain travel insurance. The site is easy to use & offers many options & insurers. I believe I have used an AIG insurance product more than other carriers, likely because they seem to offer the features and price that I need. I have never made a claim, fortunately have never had to. I can't actually recall the features of his particular plan for this trip.
Barbara D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
We bought the Insure My Trip to cover the possibility that one of us might be too ill to make the trip. I noticed that there was a small amount of medical insurance but who cares. On our arrival in Wengen the roads and side walks were icy. I'll be careful. But I was not careful enough. My feet went out from under me and my head went back. When my head hit the pavement I was knocked out. My son woke me up. That son called our other son, a RN in an emergency room. "Get him to a Doctor.", he said. I was hospitalized over night. My wife brought the AIG information with us. She called AIG to report the accident.
From that point on AIG kept in contact with us, offering help at all points of my recovery. That $10,000 of medical insurance became a life saver. I filled a claim with AIG yesterday, January 19. All my medical costs were covered. That saved us from a very difficult situation.
The $10,000 turned out to cover all our costs in this accident. However, costs could have been much greater. I will insure future trips for much more than the minimum.
Thank you AIG. I feel that, "WE WERE IN VERY GOOD HANDS.".
I KNOW, I KNOW, WRONG COMPANY.
Charles M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Silver
The insurance plan provided the service. We have been using this plan for years and quite satisfied with it
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Our luggage was delayed for 2 days, so this was very clear cut. AIG has a good website to submit all necessary claim details, and Insuremytrip customer service was very clear on which documentation we should have retained. My only complaint is that there was zero communication from AIG from the day the claim was submitted until 2 months later when the adjuster suddenly called me to clarify a few things about receipts, and I got a check in the mail (but not an email about the resolution status) 2 days later. I tried to contact the adjuster via email and phone about the status and never received responses. It would be great if AIG could at least set expectations for when the adjuster would have time to look at the claim.
Alexander M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
My plane was canceled at midnight on Saturday of Memorial holiday weekend. We called the company to see if we would be reimbursed. We were not covered for mechanical error however the person that answered our call went above and beyond (Bonita I Think was her name). She helped us book our flight thru the SAS German office when they opened. It was such an unexpected gift. Can't say enough to family and friends about thie help we received from an unexpected source. Thank You so much.
Mary G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
Very impressed with your company. We were stranded in Chicago when our flight was canceled at 11:45 p.m. Your representatives (Bonita especially)were very helpful in booking us a new flight by calling the German office for SAS at 3:00 in the morning to book a new flight for that
afternoon. SAS was not very helpful in Chicago. Thanks again to your representatives. Not sure we would have got to Switzerland without their assistance.
Patricia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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