Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited the United States rated AIG Travel
4.57 out of 5
598
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
AIG Travel Travel Guard Gold
The customer service rep that helped me with the plan was excellemy.
Teresa K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Everything went according to plan. Thanks for your part in helping us feel secure.
Virgil A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
I did not submit a claim, but felt like the price was reasonable for the coverage offered.
Jennifer G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
I might recommend this plan for coverage, however, I found it more costly than most I have had with other cruise vacation trips. I have taken numerous cruises and have never filed a claim so I could not render a recommendation on that basis.
Alexander B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Flight Guard
Always gives me peace of mind
Lee P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
Didn't cover a natural disaster that was part of a declared state of emergency in the area we traveled to and were supposed to stay at. We were told as long as flights were flying and doors stayed open at the hotel, we were on our own.
Gavin A. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Although we certainly can understand your disappointment with the AIG denial of coverage, this decision would most likely have been the same regardless of the insurance provider. It is very important for all buyers of Comprehensive plans to understand that reimbursement under Trip Cancellation must be based on the covered reasons as listed in the Certificate of Insurance. These covered reasons, which may vary by plan and state, are readily available for your review prior to purchase. Here are the covered reasons with respect to Inclement Weather and Natural Disaster as listed in your AIG Travel Guard Gold plan:

    "The Company will reimburse the Insured a benefit, up to the
    Maximum Limit shown in the Schedule or Declarations Page if an
    Insured cancels his/her Trip or is unable to continue on his/her Trip due to any of the following Unforeseen events...
    (b) Inclement Weather causing delay or cancellation of travel...
    (d) the Insured’s Primary Residence being made Uninhabitable or Inaccessible by Natural Disaster, vandalism or burglary;
    (e) the Insured’s Destination being made Uninhabitable or Inaccessible by flood, tornado, earthquake,
    volcanic eruption, fire, wildfire or blizzard that is due to natural causes...
    (j) a named hurricane causing cancellation or interruption of
    travel to the Insured’s Destination that is Inaccessible or Uninhabitable. Claims are not payable if a hurricane is foreseeable prior to the Insured’s effective date. A hurricane is foreseeable on the date it becomes a named storm. The Company will only pay the benefits for Losses occurring within 30 days after the named hurricane makes the Insured’s
    Destination Uninhabitable or Inaccessible...
    (n) the Insured’s or Traveling Companion’s company is deemed
    to be unsuitable for business due to burglary or Natural Disaster and the Insured or Traveling Companion is directly involved as a Key Employee of the disaster recovery team."

    In the future, you may wish to consider purchasing a plan with the Cancel for Any Reason rider. This option, which is available in the AIG Travel Guard Gold and Platinum policies for an additional premium, would reimburse you for 50% of your penalties if you decide to cancel your trip for "other than a covered reason".

    We are sincerely sorry that there was no coverage provided by this policy. You may wish to call us at (800)487-4722 or contact us by chat the next time you wish to quote and purchase a plan.
    Oct 05,2018
AIG Travel Travel Guard Platinum
I recommended this plan to everyone else I travelled with & I know at least 4 more people purchased the plan because of me. Your welcome :)
Daneya W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Thanks for the travel tips. They were most helpful.
Richard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Easy to buy , have being doing this 5 years now , and will keep on using this company!
faulton j. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Although we didn't use it, it gave us peace of mind in case we had to use it.
Susan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.67)
  3. Nationwide
    (4.63)
  4. MedjetAssist
    (4.62)
  5. Arch RoamRight
    (4.61)
  1. GeoBlue
    (4.58)
  2. Berkshire Hathaway Travel Protection
    (4.54)
  3. Crum & Forster - Travel Insured International
    (4.53)
  4. Allianz Global Assistance
    (4.52)
  5. Travelex
    (4.49)