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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited the U.S. Virgin Islands rated AIG Travel
4.36 out of 5
25
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
We have never needed to use our travel insurance. And I am thankful! The process and plan availabilities are affordable and seem to cover what we would be most need on a vacation away from home.
DOUGLAS H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
I was really ready to go on vacation. Was to be with my brother and sister-in-law. But in October I had back surgery, which healed nicely before the trip. But other factors came into play so I was unable to go on trip. I was tremendously upset.
But filing a claim was easy, the representative gave me the information and help I needed to file.
The doctor sent/faxed info and I sent mine as well. I had my refund in about 10 days total from start to finish.
I would highly reccomend AIG to any and all who travel. It's the smart thing to do, ask me.
Janet W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Having tried previously with other insurers to make claims for flight delay costs, and a broken camera, I concluded long ago that it's not worth the bother, as the claims processing is designed to make things as difficult as possible to file a claim. However, having experienced the costs of an emergency eVac for my son (cost $15,000 for a 20 minute helicopter ambulance ride), I knew we could not go away without proper medical cover in place as a precaution. This policy therefore does away with all the cover we no longer have interest in (flight delays, lost baggage etc) and focuses on just the essentials at a cost effective rate. I will definitely use this again.
Richard D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
Didn't have to use it (which is a good thing!) but I'm sure they would have given me 5 star service had I used it!
Kayleigh B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Platinum
The cost was very expensive relative to the coverage amounts.
Leslie H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. AIG Travel Guard has issued the following response:

    "Travel insurance plan costs are based upon type of trip, amount spent on the entire trip and the customer’s age and plan prices may vary greatly depending upon these factors. We also offer various types of plans with different types of coverage. Our representatives are happy to work with our customers to find the type of plan and coverage needs that works for the customer and the type of trip they are going on."
    Apr 08,2016
The trip included a
cruise
AIG Travel Travel Guard Basic
We purchased Travel Guard through InsureMyTrip to cover our cruise to the Virgin Islands. When we made port in St. Thomas there was another cruise ship that was cancelled and all passengers were forced to fly back home. Even though we had zero incidents on our cruise, I was glad I had the peace of mind knowing our trip was insured. Seeing that other ship and disappointed passengers made me glad I insured my trip.
Ludwick H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
The telephone contact person was well informed and efficient.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Unfortunately had to use the travel policy because of a unexpected surgery. Everybody I had to deal with was very courteous and my payment came timely.
James T. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Silver
I was fortunate to not have to file a claim, but I felt very secure having this plan and would definitely purchase another one for my next trip.
Patricia K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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