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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.58 out of 5
7,067
ratings and reviews
97%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard MedEvac Plan
Provided the "peace of mind" I was looking for, at a very reasonable price. Policy was easy to understand, easy to purchase, and everything was done quickly. Will use again.
Thomas R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
A friend had the same plan and had to cancel their trip for medical reasons. AIG has given them the run a round for months. I would never use AIG based on their experience alone.
m. r. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for your feedback. Your or a friend's negative claims experience can ruin the perception of travel insurance and deter you from future purchases. However, there are many factors that affect a claim which may certainly vary from one traveler to another, so we caution you on making that determination based on that claim.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Nov 15,2019
The trip included a
tour
AIG Travel Travel Guard Gold
The plan almost covered everything I would have needed covered, just not 100%. Thank goodness I did not need to make any sort of a claim, but lastly, I wish the rates were not so high. I'm sure so many more people would get this coverage, if it was more affordable. It is definitely not cheap. But glad I had it.
Lisa F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.

    Please also note that coverages are per person. Trip Cancellation does provide 100% reimbursement up to your total trip cost if you must cancel your trip for a covered reason.

    In the future, you may wish to call InsureMyTrip if you are looking for guidance in selecting a travel insurance plan. Please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Nov 25,2019
The trip included a
tour
AIG Travel Travel Guard Gold
I actually made use of the Travel Guard concierge service inasmuch as Lufthansa cancelled our flight back to the States about 24 hours before we were to take off. The alternative that Lufthansa offered had a long delay, and we had trouble arranging for alternative service, ultimately getting assistance from Travel Guard in confirming seating on a UA flight so we would arrive back in Seattle only a bit over 5 hours late. The TG concierge was better than working with Travelocity concierge, and way better than working with any airline, at least in the middle of the night.
Charles M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Fortunately, we did not file a claim, but had the peace of mind that our trip was covered.
Bernard W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
We had our important documents stolen and we could not continue our trip. We were disappointed to learn that this was not covered by trip interruption or cancelation. We lost almost $1000 on hotel cancellation fees and received $0 for our insurance. Very disappointing and we’ll look for better alternatives in the future.
JAMES M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the event that occurred during your trip.

    Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. These plans are named peril policies. That means that the event that causes your trip to be cancelled or interrupted must be a listed reason in your policy certificate.

    In the future, please call us prior to purchase so we can review the plan benefits with you and answer any questions you may have about coverage. In fact, you may call us any time at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents.
    Nov 21,2019
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
I had confidence in knowing we had this emergency medical insurance on our international trip. Luckily, we did not have to file a claim.
Jeanne P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
We were in touch with them as my husband developed a medical problem and we weren’t sure if we would have to leave the cruise ship. I was unable to reach them by email as they only list a phone # and I was out at sea. I emailed my son in the states and he reached them and was able to get me a contact name , email address and claim #. They were very supportive and explained limits of our coverage. Since I only purchased emergency evacuation I would have had to pay if we decided to just fly home early but would have coverage if ship MD disembarked us to hospital. Luckily things improved so we stayed on the ship and no claim was filed. I was impressed with the help and response I got from this company.
Andrea A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for your 4 1/2 star review of your AIG Travel Guard policy. In addition to emergency medical evacuation, your plan also included a secondary medical limit of 50,000 USD which would have reimbursed your for hospital expenses. However, you did not have trip interruption so you had no reimbursement for your unused, prepaid, non-refundable travel expense if you had ended your cruise early and returned home.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Nov 08,2019
AIG Travel Travel Guard Silver
Hello, I did not use the plan so I cannot really evaluate it.
Margarita B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Glad we did not need to use it. It was a great price for the coverage.
Richard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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