Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.56 out of 5
5,176
ratings and reviews
97%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Gold
We have used AIG a number of times. This was the first time that we had to make a claim. AIG were prompt and courteous in all transactions. They paid in full up to the policy limits.
Would recommend.
Mark B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Happily did not need to use this plan but knowing I had it helped me sleep at night. I always buy Travelguard when traveling and know that I am covered by a reliable company and my travel medical needs are in good hands.
Charlene B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
We've never filed a claim but had the comfort of knowing we were covered on the trip.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Because of an emergency situation, I left 3 days earlier than my original plan. Although it was Jan. 1st 2018, an agent @ AIG walked through and made sure that my policy was right and it was free of charge.
RIKI S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Once again, glad insurance was not needed but grateful to have it just in case...
Nancy W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
I purchased the coverage in case of an ice/snow storm that may have prevented travel out of North Carolina. That sometimes happens in January-March. Luckily, I did not have to use it for the day of travel but as things happen two days before leaving we received 10 inches of snow. The trip to the airport was ice covered and slow, but we made it. The plane was delayed because of a deicing issue, but we were able to get to our destination as planned! The coverage of the insurance assured, peace of mind surrounding my financial outlay.
Donna J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Flight Guard
Well ... I can say this ! Thank God I didn’t have to make a claim ( or someone on my behalf), cause I wouldn’t be around to spend the money... but like most people say, it was peace of mind. Worth the price.
Taras P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Basic
I was verypleased with the promptness of the payment of the claim and that I didn't have to send in any receipts. However I thought that medical expenses related to having to cancel the trip should have been included since we were away from home, having traveled to another city to catch the flight when my husband became sick. He would not have gone to the doctor except we were told on the phone we had to have documentation in writing from a doctor that proved he couldn't fly. Then that visit wasn't paid for nor the prescriptions he was given. That visit was on the day of travel after flight time so we were on the trip. Also a flight in country was not paid for. I hadn't adequately documented that when I bought the policy. That was unclear to me that it had to be included. But that was probably more my fault.
JANET F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
The two times I contacted for coverage I was told it was not covered. Missing a plane and extending my coverage time frame. I don’t see the benefit you offer. I would not recommend your company.
Andrea D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for submitting your comments. As you were advised by AIG, you can only extend a comprehensive plan prior to your departure date. In addition, we can certainly understand your disappointment when AIG advised you that there was no coverage for your missed flight. However, all comprehensive plans including your AIG Travel Guard Gold plan are "named peril" policies that would only reimburse you for specific covered reasons that are listed in the policy.

    For example, why did you miss your flight? Your policy would provide coverage for Travel Delay but only if you were delayed more than five consecutive days for the following reasons:
    "(a) the Insured being involved in or delayed due to a traffic
    accident while en route to a departure as substantiated by a police report;
    (b) Common Carrier delay;
    (c) the Insured’s or Traveling Companion’s lost or stolen
    passports, travel documents or money;
    (d) reasons listed under Trip Cancellation and Interruption."

    We regret that you are not pleased with this purchase. Nevertheless we do hope that you will consider calling InsureMyTrip customer care in the future for assistance in quoting and purchasing a policy. We are available weekdays from 7:00 am to midnight ET and weekends from 9:00 am to 9:00 pm ET.
    Jan 30,2018
The trip included a
cruise
AIG Travel Travel Guard Gold
Thank you for your excellent customer service and services.
Nicole B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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