Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
tour
AIG Travel
Travel Guard® Essential
Travel cancellation insurance does not cover you if the airline cancels your flight!
Robert E. would not
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
AIG Travel
Travel Guard® Preferred
I filed a claim because, after making an Airbnb reservation, the place was revealed to be infested with bedbugs. Airbnb would not refund because the host would not cooperate. They urged me to file a claim with my travel insurance.
The adjuster sent a series of absurd emails which suggested that I would only be compensated if I KEPT the reservation and CONTRACTED bed bugs. This is a public health nightmare, and especially galling because I'd upgraded coverage because of the constant shuffling of plans around COVID.
The adjuster sent a series of absurd emails which suggested that I would only be compensated if I KEPT the reservation and CONTRACTED bed bugs. This is a public health nightmare, and especially galling because I'd upgraded coverage because of the constant shuffling of plans around COVID.
Jennifer L. would not
recommend this plan to a friend or relative.
13 of
14 people found this review helpful
-
Megan B.
Dear Valued Customer,
Thank you for your feedback. We are sorry to learn that you were unable to travel. Please see the response provided by AIG Travel Guard below:
“I’m sorry to hear about these challenges surrounding your canceled trip. Our insurance plans include a list of covered reasons for cancellation. Claims are fully adjudicated based on the coverage purchased, and supporting documentation. Covered perils are outlined within the Policy of Insurance, and are reviewed with Insureds during the claims adjudication process. Aside from cancellation coverage, all other benefits are “port departure” benefits, meaning the loss must occur while on the covered trip for coverage to apply. If you have further questions about the outcome of your claim, please contact Travel Guard or the Claim Adjuster assigned to your claim. We are here to help.”Jan 13,2022
AIG Travel
Travel Guard® Preferred
It is always great not to have to use the insurance plan, and yet I would not travel without one.
Thank you for providing the search engine and your services.
Thank you for providing the search engine and your services.
Francois A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
All went well this trip, although we have filed a claim in the past and never had any problems. We're staying with this company.
Gina M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
AIG Travel
Travel Guard® Essential
Fortunately did not have to use. The price for the coverage was well within reasonable.
Leila J. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
It is difficult to rate the plan, as we did not have to make a claim. I can rate the ease of purchasing the plan as it was seamless
Paul M. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Protect Assist
It gave me peace of mind in these days of rapid changes of rules due to Covid.
Don F. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard® Preferred
Satisfied
Brenda S. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Cruise, Tour & Travel
We used this plan for years before using it through your site. Their website is more complex, so it's easier to buy through you.
Reuven F. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard® Essential
Only about a week before our travel, I noticed the dates were incorrectly stated. I was pleased with the responsiveness and speed for which this was corrected.
Hatton K. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Antonia Pozarski
AIG Travel
Dear valued customer, thank you for the positive review! I hope you will consider AIG Travel Guard again for your next vacation.Oct 12,2021
Thank you for your feedback. Please see the response provided by AIG Travel Guard below:
"Thank you for taking the time to review our plan. I’m sorry to see that your experience resulted in a 2-star rating. Our products provides trip cancellation coverage for specific covered risks, as outlined within the Policy of Insurance. It is important to review the covered risks listed in our policy prior to purchasing or shortly after the policy is purchased. If you have questions about coverage, please contact us at +1 800-826-1300. Select Prompt #2 to speak with a licensed agent who can review your coverage questions."