Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
5,517
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Gold
Insurance is a complicated topic. It would be helpful if explanation of benefits was complete but simplified. For example, what pre-existing medical conditions are not covered in the policy selected.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for the suggestion. However, AIG Travel Guard does
    offer you a detailed definition of the waiver in the quote. Just click on View Certificate at the top of the quote or the Preexisting Period of 180 days, which was in blue print, within the quote for the complete Preexisting Condition Exclusion.

    Here is the definition of Preexisting Medical Conditions on your AIG Gold plan:

    "(o) PRE-EXISTING MEDICAL CONDITION EXCLUSION: The
    Company will not pay for any loss or expense incurred as the result of an Injury, Sickness or other condition of an Insured, Traveling Companion, Business Partner or Family Member which, within the 180 day period immediately preceding and including the Insured’s coverage effective date: (a) first manifested itself, worsened, became acute or had symptoms which would have prompted a reasonable person to seek diagnosis, care or treatment; (b) for which care or treatment was given or recommended by a Physician; (c) required taking prescription drugs or medicines, unless the condition for which the drugs or medicines are taken remains controlled without any change in the required prescription drugs or medicines."

    Please always remember that we are available weekdays from 9:00 AM to 9:00 PM ET and weekends from 7:00 AM to midnight ET if you wish to call us for assistance in purchasing a policy.
    Apr 28,2018
The trip included a
cruise
AIG Travel Travel Guard Basic
Our trip to southeast Asia was planned to celebrate our 40th wedding anniversary. Just weeks before we were scheduled to depart, my wife developed a bacterial infection in her left knee which required surgery. We have purchased travel insurance for years, primarily because my mother is 92 years old. We never thought we would have to cancel a trip because something happened to us. We filed our claim with all the required documentation, and in less than three weeks the claim was paid. We are now looking forward to rebooking the same trip next year. If anyone is skeptical about the need for travel insurance, our experience should erase any doubt. We invested hundreds for protection and saved ourselves tens of thousands of dollars.
Dwight L. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Worked for me and didn’t cost a fortune.
Jeanette M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
I didn't need to use it. My wife was happy I had it.
Gene F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Silver
I would never arrange a trip without including AIG. We have always used them but have never had to file a claim until now due to my partner's emergency surgery, just a few weeks before our three-week international trip. AIG came through for us and provided a refund for our full claim. We've planned a shorter trip for this August when he's recuperated and already purchased our AIG insurance for it, and plan to take our cancelled trip at the same time next April, same places, same AIG. I can sincerely highly recommend AIG!!
Norman P. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
I applied for this plan, but did not need to file a claim. However, I did notice an error in my airline listed on the plan approximately 2 days before we left. I could only find an email address to contact InsureMyTrip.com to try to correct the matter and/or update my coverage. I never received a reply.
Sarah K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Affordable MedEvac plan for emergency care while traveling abroad. Did not have to use so only enjoyed security of knowing it was there.
Maxine T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Didn’t need to use it so not sure how the process or coverage would be but glad I had it. Would recommend if asked.
Lisa C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Hello,
I was very glad to have obtained this safety net insurance. This was a very active trip but fortunately nothing happened
that required me to fill out insurance forms. I hope you can keep your rates low, it is very difficult to add extra insurance
in this expensive and complicated world.
Andrea C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We can certainly understand your concern on pricing. Premiums for Comprehensive plans are based on trip cost, age of traveler and length of trip. Although you picked a Basic plan, AIG has a great deal of brand recognition from their many years in the travel insurance industry in addition to doing an excellent job in handling claims.
    Apr 29,2018
The trip included a
tour
AIG Travel Travel Guard Silver
No remarks, haven't had to use (thankfully). Has lots of phone and other access with my insurance card. Would recommend to others.
Cynthia E. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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