Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited the United States rated AIG Travel
4.57 out of 5
590
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
AIG Travel Travel Guard Basic
i was concerned that the insurance coverage excluded the most expensive portion of my trip which was Alaska fish. if something had happened and the cargo was lost and spoiled then short of a nice long visit to Alaska there would be nothing to show for it. That's not right. if you are in the insurance business than do it 100%. I dont care to hear anymore excuses as to why you wont insure the fish. If that's the only response you can offer me than don't bother responding. It doesn't mean i wont use your service in the future. Only that i am not 100% satisfied.
FYI the fish made it home safely.
thanks
David L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Silver
Although I did not file a claim, i had the security of knowing I was covered for many incidences should they occur. I've always had this type of travel insurance and did file a claim in the past for which I was promptly reimbursed (having all the documentation required). Very foolish not to have it.
Antoinette A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I have not need to file a claim myself but 2 of my friends had illness/injury on their trips and were very happy with your company's response.
Mary E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Flight Guard
I have been a regular client of AIG travel insurance. It gives me peace of m ind knowing that my loved ones will be taken care of in case I have an accident while on one of my trips.
Michael A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Basic
This plan is an excellent value. It covered everything I felt I needed and at a reasonable cost. It gave me peace of mind during my two-week trip overseas.
Shay S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
I use Insure My Trip and Travel Guard whenever I take a trip where I feel insurance is necessary. My wife and I are in our 80's, so we are very concerned about making sure we qualify for the existing condition waiver, because if we get sick, it will probably be from a pre-existing condition. However, when I subsequently purchased the air fare for this trip, I forgot to immediately add the cost to the policy, and missed the 15 day purchase requirement. I still added it some 10 days later at a cost of over $400. However, it is my understanding that, because I missed the 15 day purchase requirement, I apparently voided a substantial part of my coverage, particularly the pre-existing condition waiver. And this is after I paid over $3,300 for the trip insurance coverage. This does not seem fair at all to me. I do my best to follow the rules, but void my coverage for a 10 day mistake. I believe that this is an overly restrictive provision. I have just purchased another travel insurance policy for a trip in 2019, but feel that these types of requirements are put in place as a means of denying coverage, which I do not think is fair.
Finley L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with the plan. The AIG Travel Guard Gold does offer the pre-existing conditions waiver with the following requirements met:

    "(1) This plan is purchased within 15 days of Initial Trip Payment;
    (2) The amount of coverage purchased equals all prepaid nonrefundable payments or deposits applicable to the
    Trip at the time of purchase and the costs of any subsequent arrangements added to the same Trip are insured within 15 days of the date of payment or deposit for any subsequent Trip arrangements;
    (3) All Insured’s are medically able to travel when this plan cost is paid;
    (4) The Trip Cost does not exceed 100,000USD per person
    (only applicable to Trip Cancellation/ Interruption)."

    As a travel insurance comparison website, we offer a wide range of plans. In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.
    May 17,2018
The trip included a
tour
AIG Travel Travel Guard Basic
Your rate was reasonable and competitive. And I appreciated your email before my trip to remind me of my cove
Martin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Silver
Had the coverage I needed, especially the medical pre-exsting conditions waiver.
Stephen K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
Thankfully, I have never had to file a claim. Obtaining these policies is required for student travel at our college and satisfies the requirement regarding deductible and coverage at a reasonable price.
Brooke G. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Silver
Did not cover delay due to travel accident in which you were not involved. Also due to weather my son lost his school vacation days. I would have cancelled because I did not want him to miss a week of school but that was not covered either. I guess cancel for any reason would have been better for this situation but not for the travel accident delay. That coverage I believe ends 48 hours before trip.
Andrea B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    It is true that both these situations would not be covered under a standard trip cancellation policy. Specifically for school-related cancellations, you would need a policy that included Cancel For Any Reason.

    There are typically 3 conditions that must be met to purchase a Cancel For Any Reason Rider: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 -72 hours prior to the departure date. If you meet all 3 of these conditions, this benefit will typically reimburse you 75% of your trip cost, unless otherwise noted.

    Please feel free to contact us in the future, when planning your next trip. Our representatives are available 7 days a week and can be reached at 1-800-487-4722.
    Apr 20,2018
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.67)
  3. MedjetAssist
    (4.65)
  4. Nationwide
    (4.63)
  5. Arch RoamRight
    (4.61)
  1. GeoBlue
    (4.58)
  2. Allianz Global Assistance
    (4.53)
  3. Crum & Forster - Travel Insured International
    (4.52)
  4. Berkshire Hathaway Travel Protection
    (4.51)
  5. Travelex
    (4.51)