Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited the United States rated AIG Travel
4.57 out of 5
565
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
I use Insure My Trip and Travel Guard whenever I take a trip where I feel insurance is necessary. My wife and I are in our 80's, so we are very concerned about making sure we qualify for the existing condition waiver, because if we get sick, it will probably be from a pre-existing condition. However, when I subsequently purchased the air fare for this trip, I forgot to immediately add the cost to the policy, and missed the 15 day purchase requirement. I still added it some 10 days later at a cost of over $400. However, it is my understanding that, because I missed the 15 day purchase requirement, I apparently voided a substantial part of my coverage, particularly the pre-existing condition waiver. And this is after I paid over $3,300 for the trip insurance coverage. This does not seem fair at all to me. I do my best to follow the rules, but void my coverage for a 10 day mistake. I believe that this is an overly restrictive provision. I have just purchased another travel insurance policy for a trip in 2019, but feel that these types of requirements are put in place as a means of denying coverage, which I do not think is fair.
Finley L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with the plan. The AIG Travel Guard Gold does offer the pre-existing conditions waiver with the following requirements met:

    "(1) This plan is purchased within 15 days of Initial Trip Payment;
    (2) The amount of coverage purchased equals all prepaid nonrefundable payments or deposits applicable to the
    Trip at the time of purchase and the costs of any subsequent arrangements added to the same Trip are insured within 15 days of the date of payment or deposit for any subsequent Trip arrangements;
    (3) All Insured’s are medically able to travel when this plan cost is paid;
    (4) The Trip Cost does not exceed 100,000USD per person
    (only applicable to Trip Cancellation/ Interruption)."

    As a travel insurance comparison website, we offer a wide range of plans. In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.
    May 17,2018
The trip included a
tour
AIG Travel Travel Guard Basic
Your rate was reasonable and competitive. And I appreciated your email before my trip to remind me of my cove
Martin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Silver
Had the coverage I needed, especially the medical pre-exsting conditions waiver.
Stephen K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
Thankfully, I have never had to file a claim. Obtaining these policies is required for student travel at our college and satisfies the requirement regarding deductible and coverage at a reasonable price.
Brooke G. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Silver
Did not cover delay due to travel accident in which you were not involved. Also due to weather my son lost his school vacation days. I would have cancelled because I did not want him to miss a week of school but that was not covered either. I guess cancel for any reason would have been better for this situation but not for the travel accident delay. That coverage I believe ends 48 hours before trip.
Andrea B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    It is true that both these situations would not be covered under a standard trip cancellation policy. Specifically for school-related cancellations, you would need a policy that included Cancel For Any Reason.

    There are typically 3 conditions that must be met to purchase a Cancel For Any Reason Rider: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 -72 hours prior to the departure date. If you meet all 3 of these conditions, this benefit will typically reimburse you 75% of your trip cost, unless otherwise noted.

    Please feel free to contact us in the future, when planning your next trip. Our representatives are available 7 days a week and can be reached at 1-800-487-4722.
    Apr 20,2018
AIG Travel Travel Guard Basic
Always use this company and am happy with their service. Reasonable price and I have confidence in their coverage.
Eleanor I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
I am very pleased with AIG I had a family member in intensive care and had to come back from my vacation. I lost 11 days of my vacation and filed a claim. Scott assisted me and I was thrilled with his professional manner. He was sincere and helpful and I appreciated that. My family new I came back early and felt bad I had lost so many days of my vacation. Family always comes first and I reassured them I had bought insurance and would try to file a claim. AIG reimbursed me for the 11 days lost and since I told my family a check was sent to me they realize in the future they will purchase insurance on their trips in the future. Some thought the insurance would be a scam, they now see it is definitely worth the extra money. Thank You
Sharon A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
Hard to rate AIG and the plan due to ... fortunately... I didn't have to file a claim.
Janet G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
AIG was a pleasure to work with and processed my claim very quickly!
sharon m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Like most we didn't have to use the AIG Travel Travel Guard MedEvac Plan on our ski trip to Tahoe, but it was reassuring to have and reasonable.
Donn A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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