Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited the Bahamas rated AIG Travel
4.59 out of 5
153
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Basic
Total waste of $150. Insurance covered nothing when I filed a claim. They said it was a pre-existing condition. The traveler was not sick when tickets were bought, but got a UTI after. will not use this company again.
Robert K. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for providing your review. Many travelers believe that a preexisting condition indicates that the individual is actually "sick" with that condition prior to purchasing the policy. The preexisting condition exclusion simply tells you that there is no coverage for ANY medical condition, no matter how minor, if that medical condition is referenced in your medical records as receiving treatment or a recommendation for treatment within the look-back period. Treatment may mean a new prescription, a change in prescription or a diagnostic test, even if that test came out as "negative". It would also include symptoms that would have caused a prudent person to seek treatment.

    We are sure that you will all agree that this is a very broad definition that would include most medical conditions. However, keep in mind that the look-back period under the Comprehensive plans is only from 60 to 180 days (depending on plan) prior to the policy's effective date, and that the waiver of that exclusion is available in most plans. Unfortunately the AIG Travel Guard Basic plan has no option to purchase the waiver and does have a 180 day look-back period. Nevertheless, you purchased this plan on 10/09/2015 which was within 7 days of your Initial Trip Payment so had you purchased the AIG Travel Guard Silver, Gold or even Platinum plan, you could have had coverage for that condition.

    In the future, please give us a call at 800-487-4722 for competitive quotes so that we can review the coverage.
    Mar 22,2016
The trip included a
tour
AIG Travel Travel Guard Gold
Good service, good coverage. I wanted the plan especially for emergency return in case of injury or illness. As it turned out I had a close call on a possible leg injury, but luckily didn't need the emergency return. I had to alter the policy just before leaving due to a date error I had made. Travel Guard was very helpful, amending the policy without a problem.
Michael D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Competitive price and provided peace of mind.
Pamela Y. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
The customer care rep that I spoke to was very helpful and friendly. Will definitely be a repeat customer!
Daniel G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
This is a great way to protect yourself from the unexpected.
William D. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel ProtectAssist
Although we didn't have to use it this time, I always purchase traveler insurance due to two incidents that happened to us in the past. It's a great peace of mind to know we're covered for those "just in case" moments.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Will always buy insurance from now on. no problems with this trip but the last one I had to make a claim because of a heart attack. A little bit of a hassle but the check came through.
steve t. would recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
We did not have to use the insurance, but felt much easier knowing we had it.
BERRY I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
We had one doctor visit in Grand Bahama and the cost was only $50 so we did not file a claim. However, I did call you about what the procedure would be if we needed to file a claim. The person I spoke was most helpful, and she wanted to assist by finding providers for us, which we did not need. I am confident you would have provided whatever assistance we needed. I will not hesitate to refer and recommend others to you AND we will use you every year since we travel frequently.
Stacy S. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
I was able to get out at the last minute after the snow storm of 2013. I live in CT. and it was doubtful up until the last minute if I would make it to the ship.
Joseph B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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