Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited the United States rated AIG Travel
4.58 out of 5
535
ratings and reviews
97%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Flight Guard
Quick and easy. Will use again
Carlton R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
It was 2 1/2 months before the claim was paid which I thought was extremely slow. I felt like the claims reps were more interested in not paying the claim than paying it. Finally the claim was paid in full so it turned out OK.
James M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Nov 28,2017
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
I did not have to use the plan, but am glad that I had it for my trip. I will purchase it again for another trip.
Sally D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Basic
My trip from Houston to Martha’s Vinyard was cancelled because of suspension of ferry service from high surge and heavy rains along the New England coast due to the hurricane Jose. I never received the decision on my claim in writing and my wife tells my that someone left a message that my claim with AIG has been denied. I Wasted $100 to protect two air tickets worth $800. Because hurricane Jose was named on September 5 and I bought my insurance for a trip on September 21, the hurricane was foreseeable. The purpose of insirance is to cover such risks and who knows where these hurricanes go or disappear in ten days. This TravelGaurd is a big scam and as a traveler you see these ambiguous fine prints when you have purchased the policy. What a sham and dishonesty it is. Will never buy another travel insurance again. I am not happy with insuremytrip either for not supporting their customers.
Ahmad D. would not recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    The policy states: "The Company will reimburse the Insured for Forfeited, prepaid Trip Cost up to the Maximum Limit shown in the Schedule or Declarations Page for Trips that are canceled prior to the scheduled Departure due to any of the Unforeseen events shown above."

    Once a storm is named, it becomes a foreseen event under any policy and not covered under the Trip Cancellation or Trip Interruption. It is very important to read through your policy prior to purchasing your plan, to see exactly what is covered and excluded. We also recommend that you give us a call and speak with one of our licensed agents. We are available 7 days a week and go find you an appropriate policy for your concerns. We are also able to go through the policy details with you, and explain what is excluded.

    Please feel free to give us a call at 1-800-487-4722 with any questions or concerns.
    Oct 10,2017
AIG Travel Travel Guard Basic
My husband get very sick and i have to cancel my trip. in less then 10 days i received all money for the tickets and hotel.
It was a pleasure to do business with AIG.
TATYANA K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Silver
We thankfully didn't have to file a claim with hurricane Irma passing thru Orlando just days before our trip! Peace of mind for sure!
Kayla B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
The process was easy, the plan was straightforward, the price was reasonable, and the phone support people were professional, knowledgeable, friendly, and helpful. Couldn't ask for more!
James D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
No problems but good peace of mind!
Mary Lynn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Flight Guard
You never know when bad things happen. When dad or mom flies, we always purchase this kind of insurance.
Erika C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I had to cancel my trip due to surgery on my knee. I did get a voucher that is good for two years to use for another trip. I really appreciate that. Thank you.
Rick S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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