Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers rated the AIG Travel Travel Guard Basic plan
4.52 out of 5
876
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I was very pleased. Did not anticipate needing insurance.. we filed a claim and had a. No hassle rapid response. Very quick payment

Top notch
Richard H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
AIG Travel Travel Guard Basic
We bought the Insure My Trip to cover the possibility that one of us might be too ill to make the trip. I noticed that there was a small amount of medical insurance but who cares. On our arrival in Wengen the roads and side walks were icy. I'll be careful. But I was not careful enough. My feet went out from under me and my head went back. When my head hit the pavement I was knocked out. My son woke me up. That son called our other son, a RN in an emergency room. "Get him to a Doctor.", he said. I was hospitalized over night. My wife brought the AIG information with us. She called AIG to report the accident.
From that point on AIG kept in contact with us, offering help at all points of my recovery. That $10,000 of medical insurance became a life saver. I filled a claim with AIG yesterday, January 19. All my medical costs were covered. That saved us from a very difficult situation.
The $10,000 turned out to cover all our costs in this accident. However, costs could have been much greater. I will insure future trips for much more than the minimum.
Thank you AIG. I feel that, "WE WERE IN VERY GOOD HANDS.".
I KNOW, I KNOW, WRONG COMPANY.
Charles M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
AIG Travel Travel Guard Basic
Took out the plan, but fortunately, didn't need to file a claim.
Brian P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Basic
Great sense of security. My husband has a few health conditions and it was really nice having peace of mind even though we did not need the services.
Monica J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
I had used AIG before for a couple of trips to Paris and France. I had to cancel one trip to France several years ago because of health reasons. Very good experience in getting my entire deposit returned.
Nancy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Hard to judge since we didn't use it at all
Leslie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Didn't need it but glad I had it!
Raymond G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Mainly purchased for a " peace in mind". Your product made our trip free of worry.
Alfred P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Silly me. I thought my $460 purchase would cover the flight cancellation resulting in the loss of pre-paid, non-refundable costs for hotel and tours for my covered trip. But, the cancellation was mechanical and not a "named hurricane" (in CA?). My fault for not reading the policy carefully...so buyer beware.
Karen F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. AIG Travel has issued the following response:
    "We are sorry to learn of your frustration. The description of coverage for the plan purchased mentions “covered perils” but unfortunately a mechanical malfunction on a plane is not listed as a coverable peril. We are sorry that our response could not be more favorable to you.

    We encourage all individuals who are considering the purchase of a travel insurance plan to carefully review the description of coverage or the plan they are interested in before they purchase to fully know the extent of coverages offered in the plan."
    Jan 03,2017
The trip included a
tour
AIG Travel Travel Guard Basic
We realized how important insurance is when a member of our tour group had to be hospitalized for pneumonia and had to cancel a portion of his trip.
Donald G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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