Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers rated the AIG Travel Travel Guard Basic plan
4.53 out of 5
1,000
ratings and reviews
97%
recommended
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Filed claim
AIG Travel Travel Guard Basic
On our annual vacation in Ireland, missed connection, Jetblue 2 hours late, to Boston. Unexpected night in Sheraton Four Points.Logan Airport. Jetblue argued we'd been notified of such prospects, giving no alternatives and declined responsibility. With some substantiation, hotel and booking receipts by email, representative confirms AIG will cover the 'unplanned expense'.
I am comforted that, with age the need to buy insurance, will be covered when needed.
Russell P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
As we age, we are finding that trip insurance is getting far too expensive. The plan we had provided the basic protections that we wanted at a cost we could afford. Thankfully, we did not need to make a claim, so we have no comments about how the company responded to a claim. We like being able to do business over the internet. The company has been responsive but not intrusive in the email that it sends.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
The plan was fine, but I didn't need to rely on it. I did this plan to cover two trips combined into one as it was more reasonable financially and coverage-wise than taking insurance from two separate entities and because I booked my own air reservations.I trust it would have provided coverage if I had any problems.
Jill C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I recently took a luxury trip to Tahiti. The policy cost me just over $1,400. The trip was interrupted and delayed by a aircraft maintenance issue. The missed flight resulted in a cost of over $5,000 for alternative transportation, and a missed night up at the Four Season's ($2,000). AIG Travel Insurance does not cover aircraft maintenance issues, and would only cover $100 of the night which cost me $2,000. AIG Travel Insurance won't pay your claim. Don't use them. Very unhappy with their poor insurance service and their policy is a joke. Don't waste your money on these expensive policies, since they'll find a way not to pay you on a claim. Also keep in mind for luxury travel, most of these travel insurance agencies will first make your homeowners policies to pay first, and they are the secondary. In this case, they just would not pay for the trip interruption and delay. Buyer beware, don't buy policies from AIG Travel Insurance.
Gregory G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for providing a review to assist your fellow travelers. As you indicated, AIG Travel Guard has denied your claim since there was no coverage for mechanical breakdown in the Basic plan for Trip Interruption and limited coverage under Travel Delay. It is never pleasing to hear that your claim has been denied, but it does gives us the opportunity to impress on your fellow travelers that they should review the terms of the plan prior to purchase or within the policy review period. Please click on "View Certificate" in your quote to read all the terms and conditions or call Customer Care at (800) 487-4722 to review the plans.
    Apr 28,2017
The trip included a
tour
AIG Travel Travel Guard Basic
Representative who helped me was very helpful and courteous. Thank you. Fortunately I did not need To place a claim.
Shirley C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
In years past, I avoided optional travel insurance like the plague. A younger age came into play, but also today's travel environment has impacted my confidence in, and the reliability of, uneventful travel planning. Between airlines squeezing for a buck, world safety issues, and Mother Nature, travel, unfortunately, isn't as simple and carefree as I seem to remember it once being. So, I now feel the modest cost of travel insurance puts my mind at ease when it comes to the unknown and/or unexpected. I'd rather spend a little money than risk the entire cost of a trip due to any number of uncontrollable situations.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Luckily we did not need to test how good the coverage really was.
Sandra S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Went touring around Australia for 6 weeks and it was very comforting to know that we had this Travel Guard coverage while we were away.
Peter B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
We have insured our trip with you before and luckily for us we have not had to file a claim either time. We take the insurance because my husband's mother is 93 years old and I have a nephew who is battling a non-curable rapid growing cancer. I know these are not anything that one can predict but we just feel safer knowing that we would be covered should an unforseen problem arise. Thank You for providing this reasonable insurance.
Thomas P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
We were required to obtain a health policy according to school requirements. Was what we needed but really wish the price was a bit less expensive based on distance/number of days etc.. But will use this again when we are required to have coverage for our students. Need a plan for college/school related trips???
Jenaida N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Although we can understand your concern since you did purchase this plan for only 3 days, you still purchased the plan for 5 students at an average rate of only 17.40 USD per person. You will be pleased to know that AIG Travel Guard would have done an excellent job if you had needed them in an emergency.
    Apr 11,2017
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