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Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers who have visited Canada rated the AIG Travel Travel Guard Basic plan
4.61 out of 5
62
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Basic
I didn't have to file a claim so everything was good! Thanks.
Audre S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Unfortunately we had to cancel our September 2018 cruise (a hurricane will make travel impossible). The claim filing process was easy and the claim was paid fairly quickly. Can't ask for more than that.
Thomas S. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Didn't need, but gave us peace of mind while on our trip!

Our friend had her luggage delayed more than the 24 hours, but she did not have our plan, different provider. Waiting to hear how she comes out.
Carolea N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Luckily I did not have to use it but it is good to know it is there.
Our travel companions had to cancel right before the trip
I know they had a lot of paper work to fill out
ROBERT L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
This policy was worth every penny paid for the simple fact that it gave my husband and I peace of mind. After experiencing a hunting trip that was cut short due to an unforeseen death in our family 2 years ago we knew we that this time around we needed high end quality trip insurance in case of an emergency. When you invest in the trip or hunt of a lifetime, the peace of my and depth of coverage this policy offered was fantastic. The customer service representatives are very knowledgeable and go above and beyond. We didn't have to use our policy for this hunt but I definitely wouldn't hesitate to purchase another policy!
Jeff B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
good coverage, but did not need to use it.
Andrea H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
We almost had to cancel this trip due to a sick relative. If we had, it would not have been covered by the Basic Plan and the $800+ that we spent on the insurance would have been wasted, along with the over $12K price of the trip being lost. The trip was great, only a minor hiccup on a return flight being cancelled, but we handled that ourselves. If you are not going to purchase the "cancel for any reason" coverage, then I suggest saving your money and doing without the Basic plan.
Andrew O. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your reply.
    We are glad to hear that you were able to enjoy your trip and hope that your family member is fully recovered.

    Apparently you did not call or file a claim with AIG Travel Guard. The number one and two covered reasons to cancel a trip under Trip Cancellation are:

    "(1) Sickness or Injury of an Insured, Traveling Companion or Family Member traveling with the Insured must be so disabling as to reasonably cause a Trip to be canceled or interrupted or which results in medically imposed restrictions as certified by a Physician at the time of Loss preventing continued participation in the Trip;
    (2) Sickness or Injury of a Family Member not traveling with the Insured must be because their condition is life threatening as certified by a Physician, or they require the Insured’s immediate care. Such disability must be so disabling as to reasonably cause a Trip to be canceled or interrupted and must be certified by a Physician..."

    Although we cannot predetermine a claim, you may have been covered under this policy subject to the plan's terms and conditions.

    In the future, you may wish to call the insurance provider's claim number to inquire on coverage.
    Jun 29,2018
AIG Travel Travel Guard Basic
Since we did not have a claim, my review is not worth much. You should only send the evaluation to people who had a claim.
Ronald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
We used this for a Child’s school trip. The cost was 1/3 of what the tour company was offering (with less coverage)
Your website quoting software was painless and bug free. The emails were timely. I’ll use it again. Thanks for hassle free trip insurance
Madeline K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
didn't use it
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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