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Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers who have visited Spain rated the AIG Travel Travel Guard Basic plan
4.47 out of 5
42
ratings and reviews
88%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Basic
Praise the Lord, did not need to make a claim
Herbert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
I didn't need to use the insurance so I' really can't say if it would have provided good coverage.
Rebecca N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
I thought I bought trip insurance to cover any unexpected occurrences but I found out the hard way that it didn't cover squat. I've told my friends "what ever you do, don't buy AIG insurance.
John H. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We regret to hear that you were disappointed when you filed a claim with AIG Travel Guard. However, there are no travel insurance plans that would "cover any unexpected occurrences". Both Trip Cancellation and Trip Interruption would reimburse you only for covered expenses that are specifically listed in the policy. Although the number one covered reason in most Comprehensive plans is the unexpected sickness, injury or death of you, a traveling companion or family member, there are other covered reasons that may vary from plan to plan. The list of covered reasons may be reviewed in all plans prior to purchase by clicking on the dollar amount of coverage under Trip Cancelation in your quote.

    In the future, you may wish to call us at (800) 487-4722 for assistance in quoting and purchasing a policy.
    Oct 01,2018
The trip included a
tour
AIG Travel Travel Guard Basic
I like to have insurance for short trips and costly trips. I get a lot of value for the money
Panchali D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I did not go on the trip. I have never cancelled a trip before but had emergency surgery about a month before and had to cancel. Once I was out of the hospital and began the claim filing process I found the website very easy to use. There were some items I was not clear on regarding prior doctors visits to be listed (it said "all" for 6 months, I was wondering if eye appointments and such were needed). I called customer service and had my questions answered simply and professionally. Once the release from the surgeon was submitted the claim was settled very quickly at the full non-refundable amount of the trip. I was very happy and impressed with AIG. I would recommend them and their product to anyone.
Gisela R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Fortunately, we have not had to file a claim on our previous 3 trips. The cost of this coverage seems to be so high, but was more reasonable than some. We will continue to purchase coverage, but wish there were lesser expensive options.
Robert B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I really appreciated the e-mail from InsureMyTrip right before I left with all the details of the insurance including phone numbers and a smart phone app. I felt very secure during my trip. There were two medical evacuations during the week on our cruise ship, so you never know when you will need this. Fortunately, I didn't have to make a claim.
Owen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Communication with the company is easy and efficient. That is why I bought it.
mitchell t. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
Fortunately I did not have to use the policy, therefore I am not in a position to comment on its value. I had no problem with the purchase.
Mary S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Claim process took much too long. I faxed required information on Jan 5, your system showed received on 15th. Took about 6 weeks from my completed FAXed claim until payment. Much too slow.
John M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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