Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers rated the AIG Travel Travel Guard Basic plan
4.53 out of 5
1,610
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
It did give me peace of mind knowing I had coverage in case of medical, political and theft situations. However, it took me a long time to read through materials to decide which plan to choose.
Ruth G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I have used AIG in the past and have always been very satisfied..
Paulette g. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Basic
since I didn't file a claim it's very hard to rate the coverage.
Domenica M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
It is too bad we need it...but since we do, this is an easy company to work with. We filed a claim on a previous trip for delays that ate up part of our bike and barge trip. Were very satisfied.
Emily R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I really appreciated the e-mail from InsureMyTrip right before I left with all the details of the insurance including phone numbers and a smart phone app. I felt very secure during my trip. There were two medical evacuations during the week on our cruise ship, so you never know when you will need this. Fortunately, I didn't have to make a claim.
Owen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
All the reviews I've read about the product were good to excellent - although each was qualified by the fact that a claim wasn't made. I did make a valid claim and experienced misinterpretation and denial. My claim arose because of a skipped port of call which found me in Southampton rather than Le Havre. AIG's original position was that because the delay was weather related, and my claim was for reimbursement of costs incurred within 24 hours of the delay, no payment would be made. I finally prevailed in getting the adjuster to accept my position that I was covered under Trip Interruption Benefits paragraph (b) - I won the battle but not without a good deal of back and forth. So I'd have to say that the plan works well if you don't have to make a claim but not so well if you do make a claim - Buyer beware"
Donald G. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Like all good insurance, we did not have to use it. It was a worthwhile safeguard however.
RAY K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
We almost had to cancel this trip due to a sick relative. If we had, it would not have been covered by the Basic Plan and the $800+ that we spent on the insurance would have been wasted, along with the over $12K price of the trip being lost. The trip was great, only a minor hiccup on a return flight being cancelled, but we handled that ourselves. If you are not going to purchase the "cancel for any reason" coverage, then I suggest saving your money and doing without the Basic plan.
Andrew O. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your reply.
    We are glad to hear that you were able to enjoy your trip and hope that your family member is fully recovered.

    Apparently you did not call or file a claim with AIG Travel Guard. The number one and two covered reasons to cancel a trip under Trip Cancellation are:

    "(1) Sickness or Injury of an Insured, Traveling Companion or Family Member traveling with the Insured must be so disabling as to reasonably cause a Trip to be canceled or interrupted or which results in medically imposed restrictions as certified by a Physician at the time of Loss preventing continued participation in the Trip;
    (2) Sickness or Injury of a Family Member not traveling with the Insured must be because their condition is life threatening as certified by a Physician, or they require the Insured’s immediate care. Such disability must be so disabling as to reasonably cause a Trip to be canceled or interrupted and must be certified by a Physician..."

    Although we cannot predetermine a claim, you may have been covered under this policy subject to the plan's terms and conditions.

    In the future, you may wish to call the insurance provider's claim number to inquire on coverage.
    Jun 29,2018
AIG Travel Travel Guard Basic
Hard to tell. Buying a policy and having no claim doesn't say much but ok. Cost of policies are very high.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Comprehensive policy premiums are based on travelers' ages, trip length and trip cost. AIG Travel Guard pricing may also vary by state.

    Please feel free to call Customer Care at 800-487-4722 if you would like assistance with a quote or purchase.
    Jun 22,2018
AIG Travel Travel Guard Basic
Glad we did not have to use
Thomas G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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