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Travel Insurance Reviews AIG Travel Travel Guard Essential

The AIG Travel Guard Essential plan is the most economical of the three comprehensive trip cost protection plans offered by AIG Travel Guard and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Medical and Evacuation bundle, Security Bundle, and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Guard Essential product page.

Customers rated the AIG Travel Travel Guard Essential plan
4.00 out of 5
28
ratings and reviews
89%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Essential
Would love an insurance plan that would just cover the cost of a seasonal rental, as we drive to the destination and the rental cost is the bulk of our expenses.. thank you,,, we've always been pleased with your representatives. Very friendly and informative
Dennis B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Essential
We had a family issue that could have possibly interfered with our trip. Having insurance allowed me to not worry that we would lose a lot of money if we weren't able to leave home.
Jerry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Essential
I had a medical emergency and had to fly back home immediately. Scott with AIG did an outstanding job handling my claims. They were handled easily with the utmost professionalism and prompt reimbursement. In addition to Scott doing a great job, he added a level of compassion which I really appreciated as I was just out of the hospital. Great job!! I will definitely use AIG for my travel insurance needs again.
Elizabeth O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Essential
Thankfully, we did not need to file a claim against our policy. So, it's hard to judge the effectiveness of our plan.
Joseph G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Essential
Travel cancellation insurance does not cover you if the airline cancels your flight!
Robert E. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. Please see the response provided by AIG Travel Guard below:

    "Thank you for taking the time to review our plan. I’m sorry to see that your experience resulted in a 2-star rating. Our products provides trip cancellation coverage for specific covered risks, as outlined within the Policy of Insurance. It is important to review the covered risks listed in our policy prior to purchasing or shortly after the policy is purchased. If you have questions about coverage, please contact us at +1 800-826-1300. Select Prompt #2 to speak with a licensed agent who can review your coverage questions."
    Dec 03,2021
The trip included a
tour
AIG Travel Travel Guard Essential
Fortunately did not have to use. The price for the coverage was well within reasonable.
Leila J. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Essential
Only about a week before our travel, I noticed the dates were incorrectly stated. I was pleased with the responsiveness and speed for which this was corrected.
Hatton K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Antonia Pozarski
    AIG Travel
    Photo
    Dear valued customer, thank you for the positive review! I hope you will consider AIG Travel Guard again for your next vacation.
    Oct 12,2021
AIG Travel Travel Guard Essential
I was never sure what the policy really covered
Michael L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback. We hope you enjoyed your vacation.

    Please be advised that our CustomerCare department is open 7 days a week. If you have any questions about your policy, our team of representatives are available by phone at 800-487-4722 or by email at [email protected] We are always happy to help with any questions you may have pertaining to your coverage details.
    Sep 30,2021
The trip included a
tour
AIG Travel Travel Guard Essential
The representatives were terrific. Twice I called for simple information. I did not have to wait long and, best, they had answers. They never tried to sell me more insurance. They simply gave me information and good feedback.
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Essential
No coverage for Covid is a real problem. We could have been trapped for 2 weeks with no coverage.
Richard C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Sally
    Photo
    Thank you for your review. Please see the following response from AIG Travel Guard.
    "“Thank you for taking the time to submit a review. AIG Travel is treating COVID-19 like any other unexpected illness. If you contract COVID-19 prior to your departure, you may be covered for Trip Cancellation if there is a confirmed diagnosis, including proof of illness from your doctor that states you are medically unable to travel at the time of departure. If you become ill with COVID-19 while on a covered trip, you could be covered for Medical Expense, Trip Interruption, Trip Delay, and Emergency Medical Evacuation benefits if there is a confirmed diagnosis, including proof of illness from a doctor.

    Trip Interruption can provide coverage for the unused portion of your prepaid and non-refundable expenses, as well as additional transportation expenses incurred to return home or rejoin your trip.
    Trip Delay can provide coverage for additional expenses you may incur for hotel, meals and certain transportation costs incurred if you are required by a physician to quarantine.
    Medical Expense and Emergency Medical Evacuation can provide coverage for medical expenses incurred while being treated for COVID-19.

    These coverage's are subject to the terms and conditions of your insurance policy. Please click here to access a copy of your policy.”
    Aug 27,2021
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