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Travel Insurance Reviews AIG Travel Travel Guard Essential

The AIG Travel Guard Essential plan is the most economical of the three comprehensive trip cost protection plans offered by AIG Travel Guard and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Medical and Evacuation bundle, Security Bundle, and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Guard Essential product page.

Customers rated the AIG Travel Travel Guard Essential plan
3.89 out of 5
15
ratings and reviews
86%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Essential
Only about a week before our travel, I noticed the dates were incorrectly stated. I was pleased with the responsiveness and speed for which this was corrected.
Hatton K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Antonia Pozarski
    AIG Travel
    Photo
    Dear valued customer, thank you for the positive review! I hope you will consider AIG Travel Guard again for your next vacation.
    Oct 12,2021
AIG Travel Travel Guard Essential
I was never sure what the policy really covered
Michael L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback. We hope you enjoyed your vacation.

    Please be advised that our CustomerCare department is open 7 days a week, 365 days a year. If you have any questions about your policy, our team of representatives are available by phone at 800-487-4722 or by email at [email protected] We are always happy to help with any questions you may have pertaining to your coverage details.
    Sep 30,2021
The trip included a
tour
AIG Travel Travel Guard Essential
The representatives were terrific. Twice I called for simple information. I did not have to wait long and, best, they had answers. They never tried to sell me more insurance. They simply gave me information and good feedback.
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Essential
No coverage for Covid is a real problem. We could have been trapped for 2 weeks with no coverage.
Richard C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Sally
    Photo
    Thank you for your review. Please see the following response from AIG Travel Guard.
    "“Thank you for taking the time to submit a review. AIG Travel is treating COVID-19 like any other unexpected illness. If you contract COVID-19 prior to your departure, you may be covered for Trip Cancellation if there is a confirmed diagnosis, including proof of illness from your doctor that states you are medically unable to travel at the time of departure. If you become ill with COVID-19 while on a covered trip, you could be covered for Medical Expense, Trip Interruption, Trip Delay, and Emergency Medical Evacuation benefits if there is a confirmed diagnosis, including proof of illness from a doctor.

    Trip Interruption can provide coverage for the unused portion of your prepaid and non-refundable expenses, as well as additional transportation expenses incurred to return home or rejoin your trip.
    Trip Delay can provide coverage for additional expenses you may incur for hotel, meals and certain transportation costs incurred if you are required by a physician to quarantine.
    Medical Expense and Emergency Medical Evacuation can provide coverage for medical expenses incurred while being treated for COVID-19.

    These coverage's are subject to the terms and conditions of your insurance policy. Please click here to access a copy of your policy.”
    Aug 27,2021
AIG Travel Travel Guard Essential
I found the plans to be confusing. I think when the plan covers a home rental in Florida, you should be able to have red tide included, as it not only impacts your activities, but also can affect your respiratory health. I thought the hurricane wordage was confusing as well. I am thankful I did not have to file for any reason. We were driving to Florida, and there was way too much info about plane reservations, delays, etc.
Robert P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. Please see the following response from AIG Travel Guard:

    “Thank you for using AIG Travel Guard. Our products cover for specific reasons outlined within the Policy of Insurance, and although we have tried to make the Policy of Insurance as user-friendly as possible, we understand questions will arise. Our World Service Center is open 24/7, with representatives licensed in all 50 states. I hope you consider AIG Travel Guard again in the future, and please do not hesitate to give us a call to review coverage questions! We are here to help!”

    If you have any further questions or concerns, please feel free to contact one of our representatives at 800-487-4722.
    Jul 22,2021
AIG Travel Travel Guard Essential
I had a bad experience of not “reading the fine print” and I had a weather hazard event that caused disruption in my trip and my claim was denied because I did not read the fine line of how those events are categorized. I felt it was useless policy and didn’t help me at all when I needed it.
Milver V. would not recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Megan
    Photo
    Thank you for your feedback.

    Please see the response from AIG Travel Guard:

    “I am sorry to hear about your trip disruption! Our products provide coverage for specific unforeseen events, which are outlined and defined within the Policy of Insurance. If you have questions regarding coverage for the specific event you experienced, or if you wish to further discuss the outcome of your claim, a Claims Adjuster would be happy to speak with you! Again, I’m sorry there was not a more favorable outcome to your claim, and a Claims Adjuster would be happy to answer any questions. We also have licensed representatives available 24/7 in our World Service Center.”
    Apr 22,2021
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