Travel Insurance Reviews AIG Travel Travel Guard Gold

The AIG Travel Travel Guard Gold plan offers mid-level coverage and more options than Travel Guard Basic and Travel Guard Silver, allowing you to customize the plan to best fit your needs. In addition to Trip Cancellation, this plan offers Cancel for Any Reason coverage and a Pre-Existing Conditions Waiver. Children age 17 and under are free when there is at least one covered adult on the plan.

To learn more, see the AIG Travel Travel Guard Gold product page.

Customers who have visited Germany rated the AIG Travel Travel Guard Gold plan
4.40 out of 5
27
ratings and reviews
88%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Didn't need to file a claim so not sure how everything would have worked out if we had to file.
Kathleen W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I am over 70 years old and the AIG Travel Guard Gold plan gave me peace in mine while I travel. Thank you.
MyoungAnn G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
We did not need to use any of the travel insurance benefits we purchased for our trip. But having the coverage in place provided us with an extra degree of piece of mind for traveling on an extended trip to a foreign country.
Robert C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Fortunately, we didn't have a need to make a claim. I did a lot of research online before we purchased, and I called and spoke to an agent twice to ask various questions because I wanted to make sure I really understood the coverage. The online information was easy to use, and the customer service was excellent, informative, and friendly. I would definitely purchase this again for trips in the future.
Bonnie H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
I purchased 6 months of insurance and was forced to return from Germany after three months. I called and tried to get at least a partial refund or a pause in service. AIG did nothing to work with me. Told me I was out of luck. I travel often to Europe and in fact returning there next month for another 3 months, with the possibility of long if a language visa is granted. Because your company gave zero effort in helping me, not only will I not use your service again, but I will be encouraging all my friends and family who travel with me to not use your service. A customer service rep may contact me if a desire to rectify the situation is the aim, otherwise, don't bother.
Tony H. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • North East Team
    AIG Travel
    Photo
    Thank you for sharing your concern. We will have a representative reach out to you so we can review your request.
    Jul 14,2017
AIG Travel Travel Guard Gold
Very slow to process my small claim.
Randall B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
We have always purchased travel insurance to have a peace of mind should something unexpected occurs. Fortunately we did not need to file a claim on this trip. We once had to file a claim about 5 years ago and everything was handled professionally and without any problems. We will continue to buy Travel Guard travel insurance for our future trips.
Lawrence Y. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
I didn't need to use my insurance, but several years ago when I did need to make a claim it was handled wonderfully, and I was very pleased. I am always a little unsure on cancellation reasons if I am covered for step-family illness or death or other close relatives who are not siblings, children, parents.
Jill C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    Thank you for the feedback about your policy. All the coverages for cancellation are listed within the full details of the policy as well as the definition for 'family member.' Typically, policies will include step-siblings and step-parents within their definition. However, these policies are state specific and may vary so it is beneficial to check the plan certificate before purchasing. We are open seven days a week and 365 days a year if you have questions.
    Dec 23,2013
AIG Travel Travel Guard Gold
Lucky I did not have to use the plan, but it was comforting to know that I have it just in case.
Marie Luise B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Although I am completely happy with the plan I feel that the plan costs have risen lately so that they are almost what I would pay with my travel company and their insurance covers medical expense as "primary", not secondary
George K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you very much for your review. Travel Insurance rates are based on a number of factors including, but not limited to: age of the traveler, length of trip, and trip cost.
    May 13,2013
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