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Travel Insurance Reviews AIG Travel Travel Guard Gold

The AIG Travel Travel Guard Gold plan offers mid-level coverage and more options than Travel Guard Basic and Travel Guard Silver, allowing you to customize the plan to best fit your needs. In addition to Trip Cancellation, this plan offers Cancel for Any Reason coverage and a Pre-Existing Conditions Waiver. Children age 17 and under are free when there is at least one covered adult on the plan.

To learn more, see the AIG Travel Travel Guard Gold product page.

Customers rated the AIG Travel Travel Guard Gold plan
4.58 out of 5
1,599
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Gold
Travel insurance is always great when one doesn't have to use it.
James G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Fortunately, I didn't have to use the plan during my trip, however, I would recommend using AIG as a travel plan because it met my needs whereas other plans that I looked into did not.
Barrie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Processing of the claim was prompt and hassle free.
Denise B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Favorable outcome 3 weeks after filing claim. Using the web form was a complete waste of time. Form claimed multiple file types accepted but only pdf uploaded. Also the file size was inadequate to document the claim. Suggest ignoring the web based form as it is a misdirection. Instead, call an agent like it is the year 1995 and you can the file via email using files of acceptable size.

Once I did this, AIG reimbursed all I requested
EDWARD W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your review on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss.

    We have passed your concerns on to AIG Travel Guard and they also value and appreciate your feedback. They will be reaching out to you as well. Please call us at 800-487-4722 if you have any questions. We would be happy to assist you
    Sep 06,2019
The trip included a
cruise
AIG Travel Travel Guard Gold
Have another trip planned will be calling shortly
Joyce G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
I didn't have to use the insurance, but my experience during the Travel Insurance selection process was great.
CANDELARIA F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Unfortunately, I had to use my insurance. I had a great customer service experience, and had the reimbursement made in time. I highly recommend this company. Will use again, for sure.
CARLOS F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
The agents were really helpful when I was trying to choose a plan.
Susan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are always pleased to hear that our customer care representatives provided you with the helpful and knowledgeable service that you deserve.

    It is also great to hear that your AIG Travel Guard Gold policy provided the coverage you required at a competitive premium. Although it is great that your trip went well, should you have filed a claim, you would have been pleased with their service.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Aug 06,2019
The trip included a
tour
AIG Travel Travel Guard Gold
Took just over 4 weeks (20 business days) to adjudicate. Website says 10-15. Called and emailed who they said was my claims agent 4 times ..Never heard by phone or email any updates.
It was eventually paid and had clear cause with over 3 hr weather delay and letter from Delta saying missed flight due to weather. Straightforward claim that was very delayed
Anthony L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
I always recommend travel insurance to my friends and family.... You offer great peace of mind for all our travel needs.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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