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Travel Insurance Reviews AIG Travel Travel Guard Platinum

The Travel Guard Platinum plan offers the highest coverage limits of the comprehensive trip cost protection plans offered by AIG Travel. Coverages include Trip Cancellation and Interruption, Travel Delay, Medical, Emergency Medical Evacuation, and Accidental Death & Dismemberment. This plan includes 24/7 Assistance services.

To learn more, see the AIG Travel Travel Guard Platinum product page.

Customers rated the AIG Travel Travel Guard Platinum plan
4.54 out of 5
144
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Platinum
Luckily we didn't need to file any claims, but it was reassuring to know we had the policy.
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Platinum
We had a trouble free trip so didn"t need to use this, but it was a comfort to know we had it.
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Platinum
Did not have to use, but confident we chose the best policy for us. We always use your company for our trips.
IRVING Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
When I was in Bangkok I was told that I would be reimbursed for the expense of all the material you wanted faxed to you. In the final settlement, the cost of faxing was rejected. I do not think this is fair to me.
Barry P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comment on your claim. We did confirm with AIG Travel Guard that they do not reimburse for the cost of faxing claims documents.
    Feb 12,2016
    • RicardoF
      Photo
      Carol - You did not address his issue that he "was told" that he would be reimbursed. How is one to know what is covered when an agent on the phone says otherwise?
      May 22,2018
The trip included a
cruise
AIG Travel Travel Guard Platinum
Almost needed! Plane delays, missed connection, and luggage delayed on return home!
Harry B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Platinum
Our luggage was misplaced for three days on our trip to South Africa. I was pleased with the service I was given.
Jeffrey F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
Well, this worked just like you always hope insurance will work. We were covered, and that gave us a sense of security as we traveled, but thankfully we did not have to use any of the benefits. We had read the policy and had the ID cards with us just in case, and are very happy we had no claim experience to report on.
William R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Platinum
I am glad to have choices on my coverage. Thank goodness I didn't have any health issues. We will use you again, as I have used you on my trip to Israel 3 years ago. I like the option to locate lost luggage.
Grace K. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Platinum
I wanted to say "Maybe" to the last question above. We wanted thorough coverage, which we felt we received. But I felt the price was high for the risk exposure that the carrier was asked to bear. But no one made me choose this policy.
Overall, I guess I felt that the price was a little high.
Robert L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
I found this site to be very helpful in comparing all of my potential options. Very satisfied and thankful for a site like this!
Andrew L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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