Travel Insurance Reviews AIG Travel Travel Guard Preferred
The Travel Guard Preferred plan may appeal to families traveling with children, as one child age 17 or under is free for each covered adult. This plan offers Trip Cancellation and Trip Interruption coverage and post-departure coverages such as Baggage Loss and Delay, Trip Delay, Medical, and Emergency Medical Evacuation.
To learn more, see the AIG Travel Guard Preferred product page.
The trip included a
cruise
AIG Travel
Travel Guard® Preferred
Thankfully I didn’t need to use the purchased coverage but was at ease knowing it was available if needed. Travel Guard staff was very helpful and I would not hesitate to use them again.
Sandra C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
Can’t really rate it as I did not need to use it
David B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
Insurance is something you buy hoping not to use it. Hard to rate a plan until you’ve needed it. With that being said, I’ve purchased it before and I will again.
Lynn D. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard® Preferred
The plan was exactly what I needed for the cruise and what I needed in case something happened to me it was a good plan and a very good price. I will purchase the plan again in the future. Thank you.
Kevin R. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
AIG Travel
Travel Guard® Preferred
Easy to b set up. I feel it was a very high quality insurance. Already recommended to a friend.
Roger W. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
Provided peace of mind I needed
Harvey S. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard® Preferred
I had no reason cancelation clause and your agent kept asking me for reasons and proof for my trip being canceled. And to only refund 50% of my trip cost left me in the red. I used another insurance company for my trip to Europe this summer and had my train passage interrupted in France. I had to make airline reservations to complete my trip, and the other company refunded my airfare in full only asking for proof of train cancelation and the cost of airfare. While your company took over a month to send me a refund, this company resolved the issue in two days.
Stephen B. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
-
Angie
Documentation confirming cancellation penalties is required, however CFAR is truly cancel for ANY reason and additional information regarding the reason for cancellation is not usually necessary. This information is required if/when the reason for cancellation falls under a covered Trip Cancellation peril listed within the Policy of Insurance. If the reason is not covered under the base plan, and is being reviewed under CFAR instead - additional proof of reason for cancellation should not be requested. As such, I apologize that you were asked for additional documentation for a CFAR claim. I’ve sent your claim to Claims Management so that coaching can be provided. I’m glad to hear your claim was paid, and again apologize for the inconveniences along the way. I hope you will give us another chance to exceed your expectations, and consider Travel Guard insurance for your next trip.Dec 04,2023
The trip included a
tour
AIG Travel
Travel Guard® Preferred
No way to evaluate plan because it was not used but provided comfort if it was needed.
Kenneth L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
AIG Travel
Travel Guard® Preferred
The festival organizers canceled the event. We were told by Peggy that we could suspend our coverage until the new event in 2024. A representative of AIG responded to my request with a "No" that's not possible. I feel ripped off by AIG in addition to the people at Music Fest Events.
Michael D. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
-
Angie
I’m sorry to hear about your recent trip cancellation. While we cannot suspend your coverage indefinitely, you may qualify for a policy modification. In order to make a change to the travel dates listed on your policy, you must submit a formal policy modification request before the scheduled return date on your policy. The new travel dates cannot be more than one year beyond the original travel dates. Your new premium will be calculated based on the details of your rebooked trip. If the new premium is greater than your original premium, there will be additional premium charged. If the new premium is less than your original premium, no amount of the original premium will be refunded. Please note that once you modify your policy, you will not be able to file a claim against the original policy or trip. To modify your insurance policy, please click here.”
Oct 17,2023
The trip included a
tour
AIG Travel
Travel Guard® Preferred
I gave this plan a 5-star review based on the proposed/potential coverage and cost. I did not need to file a claim on the plan, so I cannot speak to whether or not the plan met expectations nor the service of the company for filing a claim. For cost and coverage, the plan provided what I needed to have covered for a reasonable price.
Faith F. would
recommend this plan to a friend or relative.