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Travel Insurance Reviews AIG Travel Travel Guard Preferred

The Travel Guard Preferred plan may appeal to families traveling with children, as one child age 17 or under is free for each covered adult. This plan offers Trip Cancellation and Trip Interruption coverage and post-departure coverages such as Baggage Loss and Delay, Trip Delay, Medical, and Emergency Medical Evacuation.

To learn more, see the AIG Travel Guard Preferred product page.

Customers rated the AIG Travel Travel Guard® Preferred plan
4.42 out of 5
176
ratings and reviews
92%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
The plan worked great for me. I couldn’t travel due to surgery. I received ALL my monies back. Thank you.
Pamela C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
my trip was delayed 1 day due to missed connection
i incurred out of pocket expenses and the baggage was let out in the rain causing some damage
the claims process ( total claim only about $300) was so tedious requiring uploading numerous documents that it was not worth my time and effort. Phone support was very vague. I get the distinct impression that travelguard is not really providing any insurance, not sure why i use them, no more!
ROBERT W. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Angie
    Photo
    Thank you for sharing your experience, and I’m sorry to hear your trip was derailed! Our plans cover for specific reasons, and certain benefits such as Trip Delay kick in after the specified period listed on the Policy of Insurance. If your baggage or personal items were damaged, or if your delay meets the criteria set forth within your plan, we encourage you to file a claim for review. All claims are fully adjudicated based on the coverage purchased and supporting documentation. Claims are fully reviewed for any coverage opportunities. At this time, it appears you have not yet filed a claim on this policy. If you would like to file a claim we encourage you to file through our online portal. This tool provides a guided experience to submitting a claim along with all required documentation.

    Jun 20,2024
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
The purchase was easy and representatives answered all questions.
We did not need to file a claim, so I can't really speak to satisfaction regarding coverage.
Naomi A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
Hard to understand all the details and fine print. If I had time before the trip I should have discovered all the benefits and goodies.....
James D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Angie
    Photo
    Thank you for providing feedback regarding our policy and your experience. I apologize that you found our policy wording difficult to review. Our call center is available for pre and post purchase questions. This call center is staffed with licensed agents who have the ability to review our policy wording in detail and can review the product to make sure it is the right coverage for you.

    Our policy also comes with a 15-day free look period so that you have the opportunity to review our product and make sure it is the right coverage to meet your needs. Policies are refundable within this 15-day free look period. Please contact our licensed agent call center if you need assistance with our policy or if you would like to learn more about our coverage. They can be contacted at 1-800-826-1300.
    Jun 11,2024
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
The claim was easy to file online and the quick response was appreciated!
Deanna R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard® Preferred
Thankfully I didn’t need to use the purchased coverage but was at ease knowing it was available if needed. Travel Guard staff was very helpful and I would not hesitate to use them again.
Sandra C. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
Can’t really rate it as I did not need to use it
David B. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard® Preferred
Insurance is something you buy hoping not to use it. Hard to rate a plan until you’ve needed it. With that being said, I’ve purchased it before and I will again.
Lynn D. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard® Preferred
The plan was exactly what I needed for the cruise and what I needed in case something happened to me it was a good plan and a very good price. I will purchase the plan again in the future. Thank you.
Kevin R. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard® Preferred
Easy to b set up. I feel it was a very high quality insurance. Already recommended to a friend.
Roger W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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