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Travel Insurance Reviews AIG Travel Travel Guard Preferred

The AIG Travel Guard Preferred plan may appeal to families traveling with children, as one child age 17 or under is free for each covered adult. This plan offers Trip Cancellation and Trip Interruption coverage and post-departure coverages such as Baggage Loss and Delay, Trip Delay, Medical, and Emergency Medical Evacuation.

To learn more, see the AIG Travel Guard Preferred product page.

Customers rated the AIG Travel Travel Guard Preferred plan
4.09 out of 5
11
ratings and reviews
81%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Preferred
Had to contact my state’s Insurance Commission and the Wisconsin BBB to get fair treatment. Things are finally resolved after endless humiliation and hassle and only resolved thanks to the Insurance Commissioner and the BBB.
Sandra S. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan
    Photo
    Thank you for your feed back.

    Please see the response from AIG Travel Guard:

    "I am happy to hear that your claim has been resolved, but I’m equally sorry to hear about your trip cancellation and the challenges you may have experienced during the claim process. All claims require supporting documentation of the claimed occurrence, and are fully adjudicated based on the coverage purchased and that supporting documentation. Again, we sincerely apologize for any delays in processing your claim. Your feedback is appreciated. Covid-19 has caused an influx of claims volume and we are making every effort to review and process claims as quickly as possible. We hope you are able to travel again soon! "
    Apr 22,2021
AIG Travel Travel Guard Preferred
This gave me great peace of mind.!I had a gap in my regular health coverage that coincided with my trip. Being able to purchase travel insurance meant I didn’t have to worry. Thankfully there was no need to use it, but I was glad for the peace of mind it gave!
Janelle J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Antonia Pozarski
    AIG Travel
    Photo
    Thank you for the positive review! I am glad you did not experience any disruptions during your trip, and that your coverage provided peace of mind during your travels. We are always here 24/7 to assist you! Take care, and stay safe.
    Apr 21,2021
The trip included a
cruise
AIG Travel Travel Guard Preferred
It was great being able to review all plans in one place. I plan to buy all my trip insurance through insuremytrip.com in the future. The costs were less expensive and the coverage better than what cruise lines offer.
Brian S. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Preferred
I am quired about the possibility of some thing being covered by the plan. I waited 75 minutes on hold the first day before I gave up and finally got to speak to a human after more than 100 minutes the next day. You should be ashamed with yourself to provide such a piss poor level of customer service
Paul B. would not recommend this plan to a friend or relative.
3 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    We appreciate you providing your feedback. AIG Travel has offered the following response:

    "With the impact Covid-19 had on the entire travel industry, we had unprecedented call volume and truly apologize for the long hold you experienced."

    Please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you if you have any additional concerns.
    May 01,2020
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