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Travel Insurance Reviews AIG Travel Travel Guard Preferred

The AIG Travel Guard Preferred plan may appeal to families traveling with children, as one child age 17 or under is free for each covered adult. This plan offers Trip Cancellation and Trip Interruption coverage and post-departure coverages such as Baggage Loss and Delay, Trip Delay, Medical, and Emergency Medical Evacuation.

To learn more, see the AIG Travel Guard Preferred product page.

Customers rated the AIG Travel Travel Guard Preferred plan
4.41 out of 5
61
ratings and reviews
91%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Preferred
Happy to say we did not have a reason to use our policy
Jo-Ell Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Preferred
While I did not need to use my insurance while in Europe, I had the peace of mind that I was covered in case I needed it.
Ana H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Preferred
With the uncertainty of COVID restrictions possibly affecting travel, plus our own medical issues, we purchased the AIG travel insurance. Fortunately, our travel plans were not affected by either concern. We are satisfied that our plans were protected.
Diane M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Preferred
We did not take the cruise. I requested a refund and a credit for insurance toward a future trip was granted. Very nice, considering they really weren’t obligated to do anything.
Ronald B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Preferred
I am glad I didn't have to insurance. My cruise still took off. But everything went well. I was glad I was covered.
Barbara P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Preferred
For ease of mind, this is great Insurance! Thanks!
James H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Preferred
Just what any insurance customer wants! Nothing unfortunate, no claims. The price was worth the peace of mind.
Eric R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Preferred
The cost of plan was reasonable. Easy to purchase from Insure My Trip website. Fortunately, all went well on our trip and we didn't need travel insurance. But, always good to have.
Dale H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Preferred
I filed a claim because, after making an Airbnb reservation, the place was revealed to be infested with bedbugs. Airbnb would not refund because the host would not cooperate. They urged me to file a claim with my travel insurance.

The adjuster sent a series of absurd emails which suggested that I would only be compensated if I KEPT the reservation and CONTRACTED bed bugs. This is a public health nightmare, and especially galling because I'd upgraded coverage because of the constant shuffling of plans around COVID.
Jennifer L. would not recommend this plan to a friend or relative.
6 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. We are sorry to learn that you were unable to travel. Please see the response provided by AIG Travel Guard below:

    “I’m sorry to hear about these challenges surrounding your canceled trip. Our insurance plans include a list of covered reasons for cancellation. Claims are fully adjudicated based on the coverage purchased, and supporting documentation. Covered perils are outlined within the Policy of Insurance, and are reviewed with Insureds during the claims adjudication process. Aside from cancellation coverage, all other benefits are “port departure” benefits, meaning the loss must occur while on the covered trip for coverage to apply. If you have further questions about the outcome of your claim, please contact Travel Guard or the Claim Adjuster assigned to your claim. We are here to help.”
    Jan 13,2022
AIG Travel Travel Guard Preferred
It is always great not to have to use the insurance plan, and yet I would not travel without one.
Thank you for providing the search engine and your services.
Francois A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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