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Travel Insurance Reviews April Choice Family

The APRIL Choice Family plan is available for families traveling with children. While a lower premium and all the benefits of the Choice plan, it's an economical choice for your travel needs.

To lean more, see the APRIL Travel Protection Choice Family product page.

Customers who have visited Spain rated the April Travel Protection Choice Family Plan plan
3.75 out of 5
5
ratings and reviews
80%
recommended
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The trip included a
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April Travel Protection Choice Family Plan
Thankfully, everything went as planned for our trip. But it was nice to know we had coverage, just in case.
Wendy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
April Travel Protection Choice Family Plan
Beware of this company !!
They promise to process claims within 30 business days. After the 30 business days were up, no response from them. I had to escalate the issue with Insuremytrip customer care.
Fernando C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for submitting your review. April Travel Protection has advised us that you did not submit receipts with your claim. Since the incurred expense was minimal, you indicated that the provider does not typically provide receipts. You were also unable to provide them with a copy of your credit card statement so April Travel Protection denied your claim.

    Of course, we never wish to hear that a claim has been denied. However, verification of payment is a requirement of the claim process for all companies including April Travel Protection.

    Please call InsureMyTrip at 800-487-4722 if you do find your receipt. You can always re-open your claim.
    Oct 05,2016
  • Yani
    April Travel Protection
    Photo
    We apologize for your claim settlement experience.
    After further review, this claim was not submitted in a timely manner by a customer service agent who is no longer employed at APRIL. Our team requested for your claim to be expedited by our adjustors and it was processed in nine business days. During the claims processing time of nine days, our adjustors submitted an Items Needed letter for the receipts of the purchases made while the luggage was delayed. The receipts were not supplied, which resulted in a denied claim.

    Per the policy terms and conditions, “All claims must be verified by the Common Carrier who must certify the delay or misdirection and receipts for the purchase or replacement of necessary personal effects must accompany any claim.
    Oct 06,2016
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