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Travel Insurance Reviews Arch RoamRight Essential

As the most economical plan offered by Arch RoamRight, the Essential plan offers basic comprehensive travel insurance coverage. This plan includes trip interruption and cancellation insurance, medical benefits, medical evacuation coverage, lost or delayed baggage coverage, and a 24/7 assistance hotline to help you file claims, provide travel info, and more.

To learn more, see the Arch RoamRight Essential product page.

Customers rated the Arch RoamRight Essential plan
4.60 out of 5
1,143
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Arch RoamRight Essential
Luckily we did not have any problems with our trip and did not have to make any claims....therefore I have no idea how to rate this product. I can not give a good nor bad review bc we did not use it. Only a Not applicable remark will suffice.
Jennifer L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we are confident that if you had a claim you would have been satisfied with that process as well.

    Regards,
    The RoamRight Team
    Jun 19,2017
The trip included a
tour
Arch RoamRight Essential
The policy I chose covered everything that I needed. When the return date for my trip changed by 3 weeks (I knew this before leaving home), I was able to call the company and have the plan extended for an additional cost which seemed reasonable. The representative I spoke with on the phone about this was very helpful and knowledgeable. I made my original plans via the internet, and everything was clearly presented as well. Happily, I did not need to file a claim while I was away, but I was very glad for the peace of mind that the policy gave me. I would certainly use the company again.
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear you had an enjoyable experience interacting with our customer service team. We look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Jun 19,2017
The trip included a
cruise
Arch RoamRight Essential
Luckily, we did not need to use the travel insurance. It was reassuring to know that coverage was available if the need arose. I did not realize that our own health insurance was the primary and Roam Right was secondary. Also, any changes in prescriptions, i.e. dosages, is considered a pre-existing condition.
Yee L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well! And yes, travel insurance acts as secondary health insurance. We look forward to helping protect your next trip!
    May 31,2017
Arch RoamRight Essential
It gave me piece of mind for today's travel needs and airline problems of late.
Sandra N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. Sometimes peace of mind makes all the difference!
    May 31,2017
The trip included a
cruise
tour
Arch RoamRight Essential
I was unable to go on my trip and I filed a claim with Roam Right on March 15.2015. I didn't hear anything from them so I called. I was told that my claim was there and had been assigned to an adjuster and they would contact me. After almost three weeks I called and was told that my claim had been accepted and a check would be mailed. After 12 days I called again and she said that they had no way to track it so she would reissue it. I finally got my check after another 10 days. I think that the insurance is better than the service.
William L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
It's always good to have this insurance even though we've never had to use it. Thanks.
Gail G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Agreed! Having the insurance is the first step to having a great trip! We look forward to helping protect your next one.
    May 31,2017
Arch RoamRight Essential
Great plan but it took two months to get money back. Claim had to be resent several times.
Zoa B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. Our claims turn-around time fluctuates with the seasons and world events, and we do appreciate your patience throughout the process.
    May 31,2017
The trip included a
cruise
Arch RoamRight Essential
We purchased this plan for a spring break cruise. After we boarded the ship, our daughter had a seizure for the first time in her life. We had only been on the ship for a half hour. We were advised to disembark and seek treatment at the ER. Once cleared for travel we had already missed our ship. This plan covered our cruise, our extra night hotel at the port and our out of pocket ER co pay. Once the claim was filed we had a check in less than 30 days. Most importantly our daughter has not had any further medical issues and we are doing testing on why and if she might have another seizure. Yes, I highly endorse and recommend this plan.
Douglas E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Essential
We did not need to file a claim. Plan seemed to cover items we had concern about.
Leo M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we look forward to helping to protect your next one!


    Regards,
    The RoamRight Team
    May 19,2017
Arch RoamRight Essential
I miscalculated my trip return date by one day, realized the fact 3 days before departure, and received great service amending my RoamRight policy, which was processed and confirmed before leaving on the trip.
Wade P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear we were able to help! We look forward to insuring your next trip. Regards, the RoamRight Team
    May 19,2017
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