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Travel Insurance Reviews Arch RoamRight Essential

As the most economical plan offered by Arch RoamRight, the Essential plan offers basic comprehensive travel insurance coverage. This plan includes trip interruption and cancellation insurance, medical benefits, medical evacuation coverage, lost or delayed baggage coverage, and a 24/7 assistance hotline to help you file claims, provide travel info, and more.

To learn more, see the Arch RoamRight Essential product page.

Customers rated the Arch RoamRight Essential plan
4.60 out of 5
1,164
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Arch RoamRight Essential
Filing the claim was straightforward and uncomplicated. The supporting documents requested were reasonable and easy for us to provide. The reimbursement was timely and exactly what it was supposed to be.
martin t. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear that you were satisfied with our claims process. We hope you keep us in mind when it's time to plan your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
Arch RoamRight Essential
Since we were fortunate, and had no problems on our trip, it is hard to rate the service. We were traveling with our whole family (6 adults and 3 children under 7), so there were things (job problems, illnesses, etc.) that could have caused us to cancel. Given that the costs for non-refundable items were high, this insurance was worth the peasce of mind it gave us.
Dean S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear all went well for you and your entire traveling group! We hope you keep us in mind it's time to plan your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
Arch RoamRight Essential
never used, but was at the right price.
Jayant K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. Keep us in mind when it's time for you to plan for your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
Arch RoamRight Essential
Plan was reasonably priced and covered the concerns we had. We did not have to file a claim.
Lawrence R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we hope you keep us in mind when it's time for your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
The trip included a
cruise
Arch RoamRight Essential
Thank goodness we didn't have to file a claim, but we were glad to have the peace of mind knowing that we were covered in case we had a problem. I will definitely use Insure My Trip again. Thanks!
Debra Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We here at RoamRight are happy to hear your trip went well, and we look forward to helping protect your future trips.

    Regards,
    The RoamRight Team
    Jul 14,2017
The trip included a
tour
Arch RoamRight Essential
I'm very happy I purchased travel insurance. We were traveling to countries that were experiencing an increase in terror attacks and I was nervous we would need to cancel. Policy prices were very reasonable and coverage was what we hoped for. I did not have any claims this time. I will buy from this company again. The price was well worth the peace of mind it gave me.
Sharon M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we look forward to helping protect all your future trips.

    Regards,
    The RoamRight Team
    Jul 14,2017
Arch RoamRight Essential
I will never insure with this company again. Have purchased several trip policies and made one claim this year due to illness. Always had to call in to find out the status. Took forever. We site showing status is worthless. They denied the claim according to what isn't covered obviously hidden in their 34 page policy. Customer service was not helpful every time I called. Like pulling teeth to get information.
Lillian T. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback. We are sorry to hear about your frustrating claim experience. We have forwarded this information on to RoamRight.

    We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Jun 20,2017
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Traveler,

    Thank you for taking the time to reach out to us. As explained in more detail in the denial letter, your claim was denied based on the terms of the policy and the circumstances of the claim. If you have any additional information that you feel would affect our claim decision, or if you have any further questions about your claim, feel free to contact the claims department at [email protected] or at 855-762-6252.

    Regards,
    The RoamRight Team
    Jun 20,2017
The trip included a
cruise
tour
Arch RoamRight Essential
Least expensive of all the travel insurance plans I checked--but way too high, given the very low probability of a claim.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
Luckily we did not have any problems with our trip and did not have to make any claims....therefore I have no idea how to rate this product. I can not give a good nor bad review bc we did not use it. Only a Not applicable remark will suffice.
Jennifer L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we are confident that if you had a claim you would have been satisfied with that process as well.

    Regards,
    The RoamRight Team
    Jun 19,2017
The trip included a
tour
Arch RoamRight Essential
The policy I chose covered everything that I needed. When the return date for my trip changed by 3 weeks (I knew this before leaving home), I was able to call the company and have the plan extended for an additional cost which seemed reasonable. The representative I spoke with on the phone about this was very helpful and knowledgeable. I made my original plans via the internet, and everything was clearly presented as well. Happily, I did not need to file a claim while I was away, but I was very glad for the peace of mind that the policy gave me. I would certainly use the company again.
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear you had an enjoyable experience interacting with our customer service team. We look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Jun 19,2017
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