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Travel Insurance Reviews Arch RoamRight Essential

As the most economical plan offered by Arch RoamRight, the Essential plan offers basic comprehensive travel insurance coverage. This plan includes trip interruption and cancellation insurance, medical benefits, medical evacuation coverage, lost or delayed baggage coverage, and a 24/7 assistance hotline to help you file claims, provide travel info, and more.

To learn more, see the Arch RoamRight Essential product page.

Customers rated the Arch RoamRight Essential plan
4.60 out of 5
1,144
ratings and reviews
96%
recommended
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Cruise
Filed claim
Arch RoamRight Essential
Did not have to use the plan, fortunately. But it's always comforting to know it's there if needed.
Carl S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
My father purchased this for our family trip, so I don't know much about the details, or how to answer.
Thank you!
Kimberly M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
First the good: we were (eventually) reimbursed for the full amount of our prepaid airfare when we were forced to cancel this trip due to a medical emergency. Also, the claims reps I dealt with on the phone (3 occasions) were most courteous and helpful.

The not so good: The trip was cancelled and the Roamright claim filed in early November, 2016. I just received the checks for reimbursement on February 26, 2017. I had to call early on to determine the reason for the delay. I was notified in December that I had failed to submit proof from the airline of trip cancellation. (I wasn't aware from the claim form that this was needed but maybe I didn't read the fine print). So I immediately sent an email with proof of airline cancellation. (Good thing I formally cancelled instead of just being a no-show!). Several weeks went by with no response from Roamright. So I made another call and they said they had still not received proof of cancellation. So I re-submitted the proof a second time (aaarrrgh!). Still no response until I called a couple of weeks later. Then, the news was good: the checks were in the mail.

In the final analysis, I did get compensated for the full value of the nonrefundable airfare. But it shouldn't take 4 months to achieve this satisfaction, and more communication initiated by Roamright would have been most appreciated.
William H. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
We had great personal help in selecting a plan to meet our specific needs. Thank you.
Ruth D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear we were able to help you choose the best plan for you! We look forward to insuring your next trip.

    Regards,
    The RoamRight Team
    Apr 06,2017
The trip included a
cruise
Arch RoamRight Essential
It gave us peace of mind : well spent money.
Joseph P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Peace of mind is always well worth the money, isn't it? Thank you for your review, and we look forward to insuring your next trip.

    Regards,
    The RoamRight Team
    Apr 06,2017
Arch RoamRight Essential
Effortless and affordable.
Thomas E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
All the coverage I needed for an awesome price. Fortunately, I did not have to process a claim, but I'm confidant if I needed to, I would have had complete satisfaction.
Tama Lee A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
I usually purchase travel insurance due to my mother's fragile health condition. Up until this trip I did not need to process a claim. When my mother had a stroke 2 days before our trip I was worried about the hassle of trying to get reimbursed for my trip I was now unable to take. I was quite pleased with RoamRight's help for the processing of my claim and I was happy that they did not add to my stress by making it difficult for me to get approval for my claim. I will certainly obtain coverage with them again on future trips.
Raul C. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Thank you , was nice to know our vacation was covered will call you guys when go on our next adventurer.
TERRI C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
I didn't focus on medical expense coverage, which was probably too low, when I purchased the plan. (I was focused on medical evacuation coverage, which was fine.) Next time I will. Fortunately, I didn't need to file a claim.
Charles B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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