Travel Insurance Reviews Arch RoamRight Essential
As the most economical plan offered by Arch RoamRight, the Essential plan offers basic comprehensive travel insurance coverage. This plan includes trip interruption and cancellation insurance, medical benefits, medical evacuation coverage, lost or delayed baggage coverage, and a 24/7 assistance hotline to help you file claims, provide travel info, and more.
To learn more, see the Arch RoamRight Essential product page.
Arch RoamRight
Essential
Did not have to use the plan, fortunately. But it's always comforting to know it's there if needed.
Carl S. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
My father purchased this for our family trip, so I don't know much about the details, or how to answer.
Thank you!
Thank you!
Kimberly M. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
First the good: we were (eventually) reimbursed for the full amount of our prepaid airfare when we were forced to cancel this trip due to a medical emergency. Also, the claims reps I dealt with on the phone (3 occasions) were most courteous and helpful.
The not so good: The trip was cancelled and the Roamright claim filed in early November, 2016. I just received the checks for reimbursement on February 26, 2017. I had to call early on to determine the reason for the delay. I was notified in December that I had failed to submit proof from the airline of trip cancellation. (I wasn't aware from the claim form that this was needed but maybe I didn't read the fine print). So I immediately sent an email with proof of airline cancellation. (Good thing I formally cancelled instead of just being a no-show!). Several weeks went by with no response from Roamright. So I made another call and they said they had still not received proof of cancellation. So I re-submitted the proof a second time (aaarrrgh!). Still no response until I called a couple of weeks later. Then, the news was good: the checks were in the mail.
In the final analysis, I did get compensated for the full value of the nonrefundable airfare. But it shouldn't take 4 months to achieve this satisfaction, and more communication initiated by Roamright would have been most appreciated.
The not so good: The trip was cancelled and the Roamright claim filed in early November, 2016. I just received the checks for reimbursement on February 26, 2017. I had to call early on to determine the reason for the delay. I was notified in December that I had failed to submit proof from the airline of trip cancellation. (I wasn't aware from the claim form that this was needed but maybe I didn't read the fine print). So I immediately sent an email with proof of airline cancellation. (Good thing I formally cancelled instead of just being a no-show!). Several weeks went by with no response from Roamright. So I made another call and they said they had still not received proof of cancellation. So I re-submitted the proof a second time (aaarrrgh!). Still no response until I called a couple of weeks later. Then, the news was good: the checks were in the mail.
In the final analysis, I did get compensated for the full value of the nonrefundable airfare. But it shouldn't take 4 months to achieve this satisfaction, and more communication initiated by Roamright would have been most appreciated.
William H. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Arch RoamRight
Essential
We had great personal help in selecting a plan to meet our specific needs. Thank you.
Ruth D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Essential
It gave us peace of mind : well spent money.
Joseph P. would
recommend this plan to a friend or relative.
-
Vicki Zidwick
Arch RoamRight
Peace of mind is always well worth the money, isn't it? Thank you for your review, and we look forward to insuring your next trip.
Regards,
The RoamRight TeamApr 06,2017
Arch RoamRight
Essential
Effortless and affordable.
Thomas E. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
All the coverage I needed for an awesome price. Fortunately, I did not have to process a claim, but I'm confidant if I needed to, I would have had complete satisfaction.
Tama Lee A. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Essential
I usually purchase travel insurance due to my mother's fragile health condition. Up until this trip I did not need to process a claim. When my mother had a stroke 2 days before our trip I was worried about the hassle of trying to get reimbursed for my trip I was now unable to take. I was quite pleased with RoamRight's help for the processing of my claim and I was happy that they did not add to my stress by making it difficult for me to get approval for my claim. I will certainly obtain coverage with them again on future trips.
Raul C. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Arch RoamRight
Essential
Thank you , was nice to know our vacation was covered will call you guys when go on our next adventurer.
TERRI C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Essential
I didn't focus on medical expense coverage, which was probably too low, when I purchased the plan. (I was focused on medical evacuation coverage, which was fine.) Next time I will. Fortunately, I didn't need to file a claim.
Charles B. would not
recommend this plan to a friend or relative.
Regards,
The RoamRight Team