Travel Insurance Reviews Arch RoamRight Essential
As the most economical plan offered by Arch RoamRight, the Essential plan offers basic comprehensive travel insurance coverage. This plan includes trip interruption and cancellation insurance, medical benefits, medical evacuation coverage, lost or delayed baggage coverage, and a 24/7 assistance hotline to help you file claims, provide travel info, and more.
To learn more, see the Arch RoamRight Essential product page.
Arch RoamRight
Essential
We have been buying travel insurance for years and this is the first time we needed to use it. My husband bought the insurance in April and then, totally out of the blue, had emergency open heart surgery on May 1st. Total shock. We had to cancel his trip. I filed a claim, but heard nothing back. I waited about a month. Finally, I called. I was told some pieces were missing. I did not feel as if the representative cared about me and actually I felt that he was hoping I wouldn't do the right things so maybe the claim could be denied. It was an airline ticket only that we were claiming. The rest of the money was returned by the tour company. After I asked him to please help me with all of this, he did not do so. I finally asked to be transferred to another person which was dicey, but they did it. Eventually, we received reimbursement for the airline ticket.
David E. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Arch RoamRight
Essential
Very reasonable price and easy to purchase. Will buy again for the next trip.
Robert S. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
I have used RoamRight once before this trip. I had to file a claim and had no issues. Chose RoamRight again and thankfully had no issues, but would not have anticipated any problems if I had needed to file a claim.
Sanin F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Essential
This plan was selected because of excellent value compared to the other policies quoted.
Paul G. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
I felt I received the right level of support that I was seeking at a reasonable price.
Romero H. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Essential
Never used the plan, so am unable to comment., It was disappointing to learn that my granddaughter and I were not covered for injury due to civilian unnrest/rioting in another country, Your policy states; If within 30 days of Your departure, a politically motivated Terrorist Attack occurs within the territorial limits of a City listed on Your itinerary. The Terrorist Attack must occur after the Effective Date of Your Trip Cancellation coverage.“Terrorist Attack†means an incident deemed an act of terrorism by the U.S. Government.
Otherwise, the policy the policy excludes:
War, invasion, acts of foreign enemies, hostilities between nations (whether declared or not), civil war.
Otherwise, the policy the policy excludes:
War, invasion, acts of foreign enemies, hostilities between nations (whether declared or not), civil war.
Marilyn S. would not
recommend this plan to a friend or relative.
-
Carol
Thank you for providing feedback. Unfortunately, comprehensive travel insurance policies exclude war, acts of war, civil unrest, insurrection and similar events for all types of coverage. Those plans that cover Terrorism are eluding to Trip Cancellation and Trip Interruption coverage, not for Medical Coverage.Feb 19,2016
The trip included a
tour
Arch RoamRight
Essential
As difficult as it was to find out I had cancer only a month before our trip, this process of cancellation was without a hitch for my husband and I. Our son and family remained on the policy and went on the trip. No problems at all. Thank you for quick, easy response.
John H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Arch RoamRight
Essential
Excellent service.
Glenn M. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
Fortunately all policies I bought for my family were fine and again- fortunately all went well.
Judith S. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
Having this plan gave us a sense of security.
Shari S. would
recommend this plan to a friend or relative.
In the future, if you experience issues with the claims process, please contact InsureMyTrip. We employ a Customer Advocate Program which specializes in contacting the insurance companies on the customers behalf to help resolve the claim.