The Preferred plan is a comprehensive travel insurance plan offered by Arch RoamRight and has several options not offered on the Arch RoamRight Essential plan, allowing for a more customizable product. In addition to trip cancellation and delay, the Preferred plan offers coverage for one child per paid adult, accidental death and dismemberment coverage, trip interruption, medical and evacuation coverage, and 24/7 assistance.
To learn more, see the Arch RoamRight Preferred product page.
When adjudicating claims, we are bound by the terms of the policy. The situation described is not a covered reason for Trip Interruption as defined by the policy.
If you have any further questions about your claim, please do not hesitate to contact our customer service team at 855-762-6252.
Regards,
The RoamRight Team