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Travel Insurance Reviews Arch RoamRight Preferred

The Preferred plan is a comprehensive travel insurance plan offered by Arch RoamRight and has several options not offered on the Arch RoamRight Essential plan, allowing for a more customizable product. In addition to trip cancellation and delay, the Preferred plan offers coverage for one child per paid adult, accidental death and dismemberment coverage, trip interruption, medical and evacuation coverage, and 24/7 assistance.

To learn more, see the Arch RoamRight Preferred product page.

Customers rated the Arch RoamRight Preferred plan
4.60 out of 5
916
ratings and reviews
96%
recommended
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Cruise
Filed claim
Arch RoamRight Preferred
If you want a plan that covers you when things go wrong, this is NOT THE ONE. RoamRight refused compensation of any kind when we missed our connection (foreign port of entry) due to an extremely long line in immigration. This was absolutely not of our making. The airline refused to accommodate, cancelled the remainder of our tickets and left us stuck having to buy new tickets for onward travel. You would think this situation is PRECISELY what trip insurance is for, but if you purchased RoamRIght you would be mistaken. RoamRight has disclaimed all responsibility and paid out $0. DO NOT USE.
Pavel B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to reach out to us.

    When adjudicating claims, we are bound by the terms of the policy. The situation described is not a covered reason for Trip Interruption as defined by the policy.

    If you have any further questions about your claim, please do not hesitate to contact our customer service team at 855-762-6252.

    Regards,
    The RoamRight Team
    Jul 11,2018
The trip included a
tour
Arch RoamRight Preferred
Keep in mind, a plan is only as good as the service provided WHEN a claim is filed. Things were great on the sales front-end and fortunately, I didn’t have to experience the back-end process! Trip was great without a problem!! Will keep using your service for upcoming travel!!
JOHN J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
Fortunately I didn't need to file a claim so I can't rate the claims process. Everything I wanted covered was covered at a reasonable cost for this plan.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
Like to use it again with the next flight
Ingrid E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
This review really had no weight. I did not use the plan. It seemed to cover me, but I have NO idea if filing a claim would have been easy or difficult or even successful.

I will say that your people were very helpful and I am inclined to use you again.

And BTW, the reviews for this insurance plan are uneven to say the least.

So who knows?
Harvey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Even though you did not need to use your travel insurance policy, we still appreciate customers, like you, who take the time to review the policy. We truly appreciate your business!!
    Jun 15,2018
The trip included a
tour
Arch RoamRight Preferred
I did not have to use the coverage or file a claim so I do not have much to review about it. However the peace of mind was great.
Patricia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
Cool
Zachary T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
I have very mixed feeling about travel insurance but alter losing luggage on a previous trip several years ago, I decided I would take my tour arranger's advice and get it. I did not insure with the company she recommended but instead checked out other companies, some in person (AAA) and on line. I found InsureMyTrip online and noted that the coverage was very good , being able to compare 8 different plans over several companies. This one was about $100 cheaper for my wife and I and we feel the coverage was equal or better than most, and covered all our concerns and provided peace of mind in the area we were travelling. But of course we did not need it because everything was fine so my fiscally conservative mind says we wasted our dollars. I think it would be a good marketing tool if the companies would give us a 25% rebate if we did not file any claims. That would make me feel better, although having it gave us great peace of mind. I just hate to pay good money for products I do not use. I am cheap and hate add costs to our trips but found InsureMyTrip easier to swallow than if I had paid another $100 for a different plan and didn't use it. The comparison site was very valuable to use for comparison of different plans.
Paul S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
Best of all, we didn't have to use the plan while in Paris: no sprained ankles, broken bones, bumped heads, cut fingers, or heart attacks!
Peter S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip to Paris went well! We look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    May 14,2018
Arch RoamRight Preferred
Very good insurance coverage!
Keir Lawrence H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    May 14,2018
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