Call us

Travel Insurance Reviews AXA Assistance USA Silver

The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.

To learn more, see the AXA Assistance USA Silver product page.

Customers who have visited the United States rated the AXA Assistance USA Silver plan
4.41 out of 5
100
ratings and reviews
93%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Silver
I didn't have to use it. That's the best kind of insurance.
Madeline W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
Great coverage.
Rachel H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Oct 17,2016
AXA Assistance USA Silver
Appreciated peace of mind while traveling with my 90 year old father. Took out the insurance on him. Thanks.
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Silver
I was unaware of insurance available to individuals not with a tour group. Thank You
Joan G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for your review and glad we were able to help. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with coverage in all your future travels.
    Sep 20,2016
The trip included a
tour
AXA Assistance USA Silver
we didn't need it, but with an unexpected illness in one of our travelers, we well might have needed it and I sure was glad to have purchased it.
Katherine F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
Coverage good. Didn't need it. Very costly for a 10 day trip.
Joy J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy.

    The providers will use a few pieces of information to calculate the cost of a Comprehensive plan: age of the travelers, length of travel, and the cost of the trip.

    In general, you should expect a plan will cost anywhere from 4%-10% of your total pre-paid, nonrefundable trip cost.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Apr 14,2016
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with the cost for your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    Apr 15,2016
AXA Assistance USA Silver
The good news is we did not have a instance to use the insurance but nice to know it was there.
Paul A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 24,2016
The trip included a
tour
AXA Assistance USA Silver
The trip was great. No Incidents and your insurance was a bargain compared to the one the travel company offered.
Norman R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 17,2016
AXA Assistance USA Silver
We needed to come home earlier than planned because I was ill and needed to see my Dr. In Mpls. I was unaware that the insurance would not cover costs for changing airline ticket, partial rental of condo...because I did not seek medical treatment in Florida. I am being treated by my Dr. -after returning to Mpls. and have tests scheduled. I would not have taken out the insurance, had I known this limitation. It should be brought up when talking to someone from your company about a policy initially. I called after returning home and was told I wouldn't be covered because I didn't see a Dr in Florida.
Janice K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy.

    We are sorry to learn that your trip was interrupted.

    For all of the Comprehensive travel insurance plans offered on our website, the insured person must see a physician during the trip due to an unforeseen, accidental injury or emergency illness, and secure a note certifying that they must interrupt their trip in order to have a payable Trip Interruption claim.

    We advise that customers call the insurance provider immediately after an event occurs in an effort to prevent potential claim issues.

    Please call us at 800-487-4722 if you have any questions about Trip Interruption coverage, or to see if there are any benefits that extend beyond standard Trip Interruption coverage.
    Apr 16,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
Did not have a claim, but price and coverage seemed to be excellent.
Michael L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors
    Feb 29,2016
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.65)
  4. Nationwide
    (4.63)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Travelex
    (4.56)
  2. Berkshire Hathaway Travel Protection
    (4.54)
  3. IMT Services
    (4.47)
  4. John Hancock Insurance Agency, Inc.
    (4.45)
  5. GeoBlue
    (4.44)