For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews AXA Assistance USA Silver

The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.

To learn more, see the AXA Assistance USA Silver product page.

Customers rated the AXA Assistance USA Silver plan
4.53 out of 5
1,011
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Silver
We did not need to use any of the coverage we carried with you - our trip was smooth sailing!
Kathleen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you trip went smoothly but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 09,2016
The trip included a
cruise
AXA Assistance USA Silver
Thankfully we didn't need to use it but better safe than sorry!
Patrice G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    May 06,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
It was re-assuring to have good coverage during our trip.
Gunther S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    May 06,2016
The trip included a
cruise
AXA Assistance USA Silver
TOO EXPENSIVE
Inge L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    We do appreciate your comment on pricing. You actually purchased the least expensive of the Comprehensive Coverage Plans that are offered on our website for your trip. Since policy premiums are based on the age of the traveler, cost of trip and length of trip, travel insurance does get more expensive as you get older.

    In the future you may wish our assistance in selecting a plan so please call us at 800-487-4722.
    May 05,2016
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    May 06,2016
The trip included a
cruise
AXA Assistance USA Silver
THOUGHT THE PRICE WAS HIGH
Frederick H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comment. You did purchase the least expensive Comprehensive Coverage Plan that we were able to offer for your trip. However, since the policy premiums are based on the age of the traveler, trip cost and length of trip, the premiums do increase significantly for the higher age groups.

    If you would like our assistance in the future to quote and purchase a policy, please feel free to call us at 800-487-4722.
    May 05,2016
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    May 06,2016
The trip included a
cruise
AXA Assistance USA Silver
we will use you again. thanks
peter e. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 02,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
I was very satisfied with the coverage and price. Fortunately I did not have to make a claim so I can't address the response time and effort.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 29,2016
The trip included a
tour
AXA Assistance USA Silver
Recommended you to others on the cruise.
Carla P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! Referrals are the absolute best compliment we could receive! Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Apr 28,2016
AXA Assistance USA Silver
All insurance is overpriced, IMHO.

Getting the insurance was very easy. Fortunately, we did not have to file a claim. Our previous trip to Paris ended in disaster, which is why we got insurance this time.
Ronald K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 29,2016
The trip included a
tour
AXA Assistance USA Silver
Luckily I did not need to use the insurance.
Sandra C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 25,2016
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. Berkshire Hathaway Travel Protection
    (4.65)
  3. International SOS
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.48)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.24)
  5. Generali Global Assistance
    (4.21)