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Travel Insurance Reviews AXA Assistance USA Silver

The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.

To learn more, see the AXA Assistance USA Silver product page.

Customers who have visited the United States rated the AXA Assistance USA Silver plan
4.41 out of 5
100
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Silver
Too expensive compared to what others on the same trip paid.
Wiliam P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments on pricing. Your policy premium was determined by the age of the travelers, prepaid and non-refundable cost of trip, length of trip and (on some plans) destination. You actually selected the second least expensive Comprehensive plan that was offered on our website. Your policy cost was approximately 10% of your total policy cost which is actually in range for your age group.

    In the future, you may wish to call us at 800-487-4722 to assist you in selecting a plan with the most competitive pricing.
    Jan 28,2016
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    Jan 29,2016
AXA Assistance USA Silver
I'm glad that I purchased the insurance, but thank goodness I didn't have to use it. I would guess that the real test would be how a claim is handled.
William C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
Price was reasonable and we would recommend to others.
Trudie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback! We are delighted to hear you were happy with the plan you purchased. It is extremely rewarding to know you would recommend AXA Assistance USA to friends and loved ones and we would be pleased to serve them.
    We look forward to providing travel protection for all of your future endeavors!
    Oct 15,2015
AXA Assistance USA Silver
It was a reasonable plan at a fair price. Fortunately, I did not have to use it.
Barbara A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
will use again for next trip. Phone assistance is wonderful
Bonnie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
I never had to use it, so how can I evaluate it. The test is in the results from using it?
Jeffrey A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
It was nice to have the peace of mind knowing that I was covered for an emergency at home, or if I needed medical care on my trip. I will more than likely purchase insurance from your company again the next time that I take a trip.
Gayle Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
This purchase was to cover risks beyond my control. For my travels, I exert many times the extra effort to not need it. This plan served the purpose well, except I would like a less expensive option that covers only trip interruption. I, like most travelers, have insurance that covers most of what is paid for with this plan. Overall, this plan is somewhat fair based on industry standards.
Jimmie W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. All of our Trip Cancellation policies are included in a comprehensive policy with Trip interruption, Baggage loss, Medical, Dental, Emergency Evacuation, 24 Hour Traveler Assistance, Baggage Delay, and Travel Delay benefits.
    Jul 07,2015
AXA Assistance USA Silver
It was a comfort to know it was there if I needed it.
Nancy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
It was very comforting during my vacation to know that I was covered by such a reputable insurance company for such a low cost. I would recommend AXA Assistance Silver plan to anyone.
Arthur P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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